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Cannot create a pin for Discover card

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Regular Contributor

Cannot create a pin for Discover card

I've tried, for the past few days, to create a pin for my Discover card online. After I enter my info and then put in my created pin, it goes to a page saying "This page is temporarily unavailable
We apologize for the inconvenience. We're working on resolving the issue. Please try again later or contact us at 1-800-347-3085.1-800-347-3085
In the meantime, below are some helpful links:"

 

Is this a temporary thing or has this been going on for a long time? I have used different browsers too.

Dad's Info: FICO 8 Experian: 627, Credit Karma-Transunion 651; Equifax 656
Capital One QS: $376/$500
Discover IT: $111/$1,250
HSN: $509/$2,000
US Bank: $386/$500
Message 1 of 4
3 REPLIES 3
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Contributor

Re: Cannot create a pin for Discover card

@TimeLBK I just set up my pin less than 2 minutes ago through the Discover app. This sounds like an issue that may be related to your network connection. 

 

Try using the app, if you are still having issues call in.

 

Good luck and let us know if you are able to resolve the issue. 

Message 2 of 4
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Regular Contributor

Re: Cannot create a pin for Discover card


@Caprisun987 wrote:

@TimeLBK I just set up my pin less than 2 minutes ago through the Discover app. This sounds like an issue that may be related to your network connection. 

 

Try using the app, if you are still having issues call in.

 

Good luck and let us know if you are able to resolve the issue. 


That worked, thank you! Still doesn't work on their website. 

Dad's Info: FICO 8 Experian: 627, Credit Karma-Transunion 651; Equifax 656
Capital One QS: $376/$500
Discover IT: $111/$1,250
HSN: $509/$2,000
US Bank: $386/$500
Message 3 of 4
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Contributor

Re: Cannot create a pin for Discover card

@TimeLBK Thanks for the update! I am glad that you were able to work around the issue. I just tried to create a pin online and received the same error message as you. It must be a technical issue. 

 

I reached out to chat support just in case.

Message 4 of 4
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