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Cap one mobile problems?

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Anonymous
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Cap one mobile problems?

Anyone having a hard time signing in on the app? It tells me to call a number but I didn't want to bother if others are having same issue.
Message 1 of 18
17 REPLIES 17
Anonymous
Not applicable

Re: Cap one mobile problems?

yup same issue i have been on hold for 40 minutes

Message 2 of 18
W101
Member

Re: Cap one mobile problems?

 I was able to login by typing my psw, instead of using the 'touch feature."

EQ 631
TU 677
EX ??
Fico Score Missing

Goals: 700 across the board
Discover IT| Cap 1 QS| VS|
Message 3 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?

Ok thank you for posting that. Smiley Happy
Message 4 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?

I haven't tried the touch feature before. Can someone access the account if your phone is stolen?
Message 5 of 18
W101
Member

Re: Cap one mobile problems?

 its your finger print only.

EQ 631
TU 677
EX ??
Fico Score Missing

Goals: 700 across the board
Discover IT| Cap 1 QS| VS|
Message 6 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?

I can't sign in on their website or with their mobile app on Android or iOS.  They must be having some issues.

Message 7 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?

Same problem here from a desktop. 

Message 8 of 18
GoldSorata
Established Contributor

Re: Cap one mobile problems?

Yeah they seem to be having account access issues in general this afternoon

Message 9 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?

Im sure they'll fix it..they've been doing lots of upgrades lately.  Dont worry dont worry your CLs will not be decreased Smiley Surprised lol

 

Try entering the password on the app wihtout finger scan, might work.

Message 10 of 18
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