Cap1 PC to Quicksilver!!

[RogerSmith95]

Ok I'm happy and confused. So I went to their site and used ther online chat. I asked if my Journey card was eligible for a PC to the QS Visa card. The first guy said that I was being offered the QS 1. He then transferred me to a someone who kept saying QS cash back card. I know both QS & QS1 offeres 1.5% cash back. Then she said since my journey card is a visa, my new QS card would also be a visa, and that the QS card that I got has no annual membership fee. So I'm assuming I got the QS not the QS1. What do you guys think? My Journey card turned 1(year old) this month. Started out with a CL of 500 then to 750 with credit steps, then to 1,250 with the LUV button. I have screenshots of the chat so of they give me the wrong card with the annual fee, I will have proof that they offered me the one without a fee. 

[ProV]

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@RogerSmith95 wrote:

Ok I'm happy and confused. So I went to their site and used ther online chat. I asked if my Journey card was eligible for a PC to the QS Visa card. The first guy said that I was being offered the QS 1. He then transferred me to a someone who kept saying QS cash back card. I know both QS & QS1 offeres 1.5% cash back. Then she said since my journey card is a visa, my new QS card would also be a visa, and that the QS card that I got has no annual membership fee. So I'm assuming I got the QS not the QS1. What do you guys think? My Journey card turned 1(year old) this month. Started out with a CL of 500 then to 750 with credit steps, then to 1,250 with the LUV button. I have screenshots of the chat so of they give me the wrong card with the annual fee, I will have proof that they offered me the one without a fee. 

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If they said that there is no AF, then you got the QS, not the QS1.  I just did this the other day via secure chat, and received documentation today (3 days later).  They said the card would arrive in 7-10 days, so I'm assuming the picture of the card on the web site will be QS when I activate that card.  They've also added the cashback rewards on my current page..  I was very surprised they didn't send any documentation to me (email, or posted on my online account) after the conversation via Secure Chat.  

Don't worry, things will work out when the card shows up.  And if it's not what you expected, you have the screen shots and info, so just call in and get it cleared up with them over the phone.  GL!

[RogerSmith95]

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@ProV wrote:

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@RogerSmith95 wrote:

Ok I'm happy and confused. So I went to their site and used ther online chat. I asked if my Journey card was eligible for a PC to the QS Visa card. The first guy said that I was being offered the QS 1. He then transferred me to a someone who kept saying QS cash back card. I know both QS & QS1 offeres 1.5% cash back. Then she said since my journey card is a visa, my new QS card would also be a visa, and that the QS card that I got has no annual membership fee. So I'm assuming I got the QS not the QS1. What do you guys think? My Journey card turned 1(year old) this month. Started out with a CL of 500 then to 750 with credit steps, then to 1,250 with the LUV button. I have screenshots of the chat so of they give me the wrong card with the annual fee, I will have proof that they offered me the one without a fee. 

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If they said that there is no AF, then you got the QS, not the QS1.  I just did this the other day via secure chat, and received documentation today (3 days later).  They said the card would arrive in 7-10 days, so I'm assuming the picture of the card on the web site will be QS when I activate that card.  They've also added the cashback rewards on my current page..  I was very surprised they didn't send any documentation to me (email, or posted on my online account) after the conversation via Secure Chat.  

Don't worry, things will work out when the card shows up.  And if it's not what you expected, you have the screen shots and info, so just call in and get it cleared up with them over the phone.  GL!

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I actually asked her if it was possible to send me an email verifying the product change. She said "once the card is upgraded we don't send conformation, we only notify when the card has shipped" so that sucks. Since my journey card has cash back rewards it shows up on my online account. After reading your response I relaxed a little bit thanks 

[SeattleSuperBowlChampions]

I noticed you have QS1 in your signature... Does that mean you did a PC from QS1 to QS?  If so, how long have you had the QS1?  Thanks!

[Membersince2013]

I did the same thing. I PCd my Platinum Mastercard to a QS(mastercard) and my Quicksilver Visa to a VentureOne. The QS Mastercard is indeed the QS1 with no annual fee. You don't have to pay the annual fee if you PCd into it.

[SunriseEarth]

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@Membersince2013 wrote:

I did the same thing. I PCd my Platinum Mastercard to a QS(mastercard) and my Quicksilver Visa to a VentureOne. The QS Mastercard is indeed the QS1 with no annual fee. You don't have to pay the annual fee if you PCd into it.

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Eh.  Almost anything pertaining to Cap One and AF is YMMV.  I PCed from Platinum to QS1 and I still have my steep AF from my Household Bank days!

[kroberts67]

Isn't it a new TL to go from a MC to VISA?  (Assuming the QS are Visas and the QS1's are MC, I could be wrong).  Anyone know how they treat a PC like that (fee to no fee, etc), will it keep it's dating?

[john398]

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@kroberts67 wrote:

Isn't it a new TL to go from a MC to VISA?  (Assuming the QS are Visas and the QS1's are MC, I could be wrong).  Anyone know how they treat a PC like that (fee to no fee, etc), will it keep it's dating?

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Possibly like a lost card, but I am not sure

[SunriseEarth]

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@kroberts67 wrote:

Isn't it a new TL to go from a MC to VISA?  (Assuming the QS are Visas and the QS1's are MC, I could be wrong).  Anyone know how they treat a PC like that (fee to no fee, etc), will it keep it's dating?

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AFAIK, they PC cards to the same payment network.   While a newly opened QS is Visa and a newly opened QS1 is MC, it is possible to PC and have a QS MC if your original card was a MC.   That's how some people have QS WMCs (with the cool monochromatic MC logo!).

In any case, a PC is not a new TL at Cap One.  You keep the same history.  

[juggalo9er]

i started out with plat mc, eventaully pcd to quicksilver one and got cl more than doubled....6 months later i had af completely removed....the eo can work wonders