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Cap1 Upgrade Link not working??

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marcforza1
Frequent Contributor

Re: Cap1 Upgrade Link not working??

O.k. folks, I tried the upgrade links back on Monday. Added the "/productupgrade" on the end of the URL and it's working again, though no upgrade was available for me. So, at least that's working. Now, I'm waiting to hear from them about a CLI request I submitted on Monday. I don't think I've waited this long since the last request, but we'll see in the upcoming days. 


FICO 8 Scores 12/2017: EX-596; TU-604; EQ-591
Current: EX-648; TU-665; EQ-678
AAoA: 4.4 yrs
Message 21 of 25
GApeachy
Super Contributor

Re: Cap1 Upgrade Link not working??


@marcforza1 wrote:

O.k. folks, I tried the upgrade links back on Monday. Added the "/productupgrade" on the end of the URL and it's working again, though no upgrade was available for me. So, at least that's working. Now, I'm waiting to hear from them about a CLI request I submitted on Monday. I don't think I've waited this long since the last request, but we'll see in the upcoming days. 


Awesome!  Thank you!!!!

Do you or anyone know how to get the link to go to the "Open" account only?  When I do the "Upgrade Link" it just goes directly to my "closed" account and I get a pop-up "! we hit a snag".  This happens no matter how many times I try it it just goes to the closed acct.

My Take Home Pay Don't Take Me Home
Message 22 of 25
jata_roots
Valued Member

Re: Cap1 Upgrade Link not working??

No, it just worked for me less than 5 minutes ago. First time too! 

Message 23 of 25
CYBERSAM
Senior Contributor

Re: Cap1 Upgrade Link not working??


@Anonymous wrote:

@Anonymous wrote:

I don't even have that option in my online account 😔


Go to the card you want to upgrade on the website and add /productupgrade to the end of the URL in the address bar. When you hit enter, if you have an upgrade it will show you. 


Thank you for the info first of all Smiley Happy

For me only shows QS to be upgraded to Venture! But I'm hoping to PC this to Savor eventually, So I'll be looking at this link for months to come.

Can't get the Venture to be downgraded to anything.

I'm on laptop!







                
Message 24 of 25
Anonymous
Not applicable

Re: Cap1 Upgrade Link not working??


@CYBERSAM wrote:

@Anonymous wrote:

@Anonymous wrote:

I don't even have that option in my online account 😔


Go to the card you want to upgrade on the website and add /productupgrade to the end of the URL in the address bar. When you hit enter, if you have an upgrade it will show you. 


Thank you for the info first of all Smiley Happy

For me only shows QS to be upgraded to Venture! But I'm hoping to PC this to Savor eventually, So I'll be looking at this link for months to come.

Can't get the Venture to be downgraded to anything.

I'm on laptop!


You might be waiting for a while then.  Cap1 hasn't been PCing to Savor/SavorOne for a while now.

Message 25 of 25
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