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CapOne CLI denied... then EO approved

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PlasticOrPlastic
Established Contributor

Re: CapOne CLI denied...


@TRC_WA wrote:

@PlasticOrPlastic wrote:

@TRC_WA wrote:

Thanks for the response.  I read a few threads here and contacts via social networking has been recommended... people have said to send them a Facebook message and you'll get a call back so I just did.

 

Will let everyone know what happens...


Mine are SD'd, got tired of contacting the EO everytime I wanted to do something.  My other cards handle these type of requests right over the phone and in less than 5 min.  To me the 1.5% CB isnt worth it for having to jump through hoops with Cap1.  My card is sitting at 2k now after almost 4 years and 3-4 emails and convos with the EO...I'll take the 1% CB + 5% categories and Shopdiscover bonus I get on IT anyday...not to mention I've gone from $800 to $3000 with Discover in 3 months. 


I agree.  The 1.5% cash back isn't worth it to me either.  Still... I will give it a go and see what happens on the recon.

 

I sent them a Facebook message about 30 mins ago and just got this response:

 

Thanks for reaching out to us. We'd like to take a look into this further for you to assist. Can you provide us with the decline reason along with your zip code so we can research this further? Thanks! ^JD

 

I replied with pretty much with the 1 inquiry in 6 months and said I believe my low card usage to be responsible... Basically what I said earlier in this thread.

 

Will see what they say... If nothing else I'd like an increase for UTI but did tell them I would definitely increase my usage with a higher limit.

 

BTW what is SD'ed?  Smiley Happy

 


Well good luck to you on that one!  I hope they offer you something that makes you happy. 

 

SD is sock drawer, meaning put away and not using it Smiley Happy

Message 11 of 27
TRC_WA
Senior Contributor

Re: CapOne CLI denied...

Ahhhh ok LOL....

 

I'd be happy with $3000 but would take $2500.  Will post back.

FICO8 current as of : 10-20-25 EQ: 736 TU: 728 EX: 722
Hard INQs last 12 months: EQ: 0 | TU: 0 | EX: 0
Verizon Visa $8500 Amex Delta Reserve $10,000 Care Credit $18,000
NFCU CashRewards $7500 Apple Card $7000 Best Buy $8000 Amazon $5000
NFCU auto loan (2022 Ford Bronco Sport Badlands - Cactus Gray) 6.95%
NFCU motorcycle loan (2024 Harley Davidson Road Glide - Alpine Green & Chrome) 9.45%
Total CL: $64,000 --- Total CC UTI: 31% --- AAoA: 6.5 years --- Income: $200k
Last app: 4-6-24
Message 12 of 27
SMDLiquid
Regular Contributor

Re: CapOne CLI denied...

I'm in the same situation right now. They asked for the reason of decline and zip code

Now just waiting 

Chase Freedom | Chase Freedom Unlimited | Chase Hyatt | Chase Sapphire Preferred AU | Amex EDP AU | Amex SPG | Citi Prestige | Citi AAdvantage Executive | AAdvantage Aviator Red |

FICO: Experian 821 | TransUnion 825 | Equifax 830 | Last App: 08/28/2017
Message 13 of 27
TRC_WA
Senior Contributor

Re: CapOne CLI denied...

I'll give them credit for being fast on the Facebook responses...

 

Just got this message....

 

Thanks for the info, TRC_WA.  We're going to forward your concerns to a group that can assist further. We'll be in touch once we have more information. Thanks for your patience! ^JD

 

I'm assuming they are talking about the EO?

FICO8 current as of : 10-20-25 EQ: 736 TU: 728 EX: 722
Hard INQs last 12 months: EQ: 0 | TU: 0 | EX: 0
Verizon Visa $8500 Amex Delta Reserve $10,000 Care Credit $18,000
NFCU CashRewards $7500 Apple Card $7000 Best Buy $8000 Amazon $5000
NFCU auto loan (2022 Ford Bronco Sport Badlands - Cactus Gray) 6.95%
NFCU motorcycle loan (2024 Harley Davidson Road Glide - Alpine Green & Chrome) 9.45%
Total CL: $64,000 --- Total CC UTI: 31% --- AAoA: 6.5 years --- Income: $200k
Last app: 4-6-24
Message 14 of 27
SMDLiquid
Regular Contributor

Re: CapOne CLI denied...

Just got the same message. Hopefully it wont take too long to get a response back. 

Chase Freedom | Chase Freedom Unlimited | Chase Hyatt | Chase Sapphire Preferred AU | Amex EDP AU | Amex SPG | Citi Prestige | Citi AAdvantage Executive | AAdvantage Aviator Red |

FICO: Experian 821 | TransUnion 825 | Equifax 830 | Last App: 08/28/2017
Message 15 of 27
bk510
Valued Contributor

Re: CapOne CLI denied...


@TRC_WA wrote:

Today marks the 12th statement cut on my $1500 CapOne card... the first card I got a year ago shortly after my Ch 13 discharge.  The card started at $1000... credit steps increase to $1500 at statement #6... so here we are 6 months later and I thought I'd try for a CLI.  I've read that CapOne only gives increases every 6 months.

 

Anyway... I hit the love button this morning and got a message that I would be sent a letter.  I called one of the recon numbers listed here (800-625-7866) and to my surprise I got an agent who barely spoke english and kept referring me to their automated CLI system.

 

This evening I got an email saying that I had a document waiting... so I log in and read this:

 

Dear TRC_WA,

May 28, 2014

Information about your account ending in XXX

Creditor: Capital One Bank (USA), N.A.

P.O. Box 30285
Salt Lake City, UT 84130-0285 1.800.219.7935

 

You recently requested a credit line increase for your Capital One® account. Unfortunately, your account isn't eligible right now. We know this isn't the answer you were hoping for and we want to help you understand why:

 

 

Recent use of this account's existing credit line has been too low

Too many recent inquiries

 


Hmmmmm... define "recent"...  a year ago?  I've had 1 inquiry (auto refi) in the last 6 months... about a dozen or so inquiries dated 6-12 months ago from when I opened the CC accounts you see in my sig.

 

I laughed at the low credit line usage part... I ran the balance up to $900 back in October... made a couple payments then transferred the balance to my BECU card.  Since then I've made small purchases around $75 a month and PIF.  I've done that for 6 months.

 

I'm tempted to call them and tell them that the reason BECU gets the majority of my CC usage is because they gave me a nice limit and I can run $2000-$3000 a month through that card... get points for it and not hurt my FICO score.

 

@I suppose I should reconsider and max out CapOne every month for their $20 a month @ 1.5% cash back?

 

I dunno...  I'm half tempted to close CapOne... the $1500 and $750 cards have served their purpose. 

 

Should I recon?  Any chance I get someone that speaks english?

 

 


Mine goes somethin like this.....opened 11/12 at 500, on 5/13 via credit step bumped to 1500, on 5/14 this month requested 4K via EO, only granted 500.

 

So after 18 months since opening, i'm at 2000Smiley Mad

 photo QS visa_zps7zokw2wl.jpg photo QS visa_zps7zokw2wl.jpg photo Venture One_zpsigvttrlz.jpg photo Sony Visa_zpsxoradr1b.jpg photo USC Reward_zpslcvjfxmq.jpg photo Penfed Promise_zpsdg1y2dw2.png photo NasaFcu_zpswac3zwcu.jpg photo America_zpsuwx8rzdm.jpg photo LA-Kings-card_zpslbkyeqsz.png photo Barclay_zpslqv3i4tl.jpg photo BBVA_zpsqrhh7omh.jpg
 photo nfcu debit card_zpsprkh98jw.png photo nfcu visa siggy_zps0gjgyxje.png/ photo nfcu goReward card_zpsixhh1qcp.jpg photo sdfcu platinum card_zpspilihdiv.png  photo penfed reward cash_zpsyckxjc7y.png photo alliant visa_zpsaf4udfx0.jpg photo Citi Secured_zpsypzxi0jm.png photo fnbo platinum_zpsxfub6esb.png photo marvel-credit-card_zpsfkvc3ux5.png photo golden 1 CU_zpslhgxynjv.pngBurned AECitiChase
Message 16 of 27
bk510
Valued Contributor

Re: CapOne CLI denied...


@PlasticOrPlastic wrote:

@TRC_WA wrote:

Thanks for the response.  I read a few threads here and contacts via social networking has been recommended... people have said to send them a Facebook message and you'll get a call back so I just did.

 

Will let everyone know what happens...


Mine are SD'd, got tired of contacting the EO everytime I wanted to do something.  My other cards handle these type of requests right over the phone and in less than 5 min.  To me the 1.5% CB isnt worth it for having to jump through hoops with Cap1.  My card is sitting at 2k now after almost 4 years and 3-4 emails and convos with the EO...I'll take the 1% CB + 5% categories and Shopdiscover bonus I get on IT anyday...not to mention I've gone from $800 to $3000 with Discover in 3 months. 


I agree as I have found this out myself.....I'm at 2000 as well after measley 500 increase this month.(asked for 4K).

 

Have had this acct for 18 months now.

 photo QS visa_zps7zokw2wl.jpg photo QS visa_zps7zokw2wl.jpg photo Venture One_zpsigvttrlz.jpg photo Sony Visa_zpsxoradr1b.jpg photo USC Reward_zpslcvjfxmq.jpg photo Penfed Promise_zpsdg1y2dw2.png photo NasaFcu_zpswac3zwcu.jpg photo America_zpsuwx8rzdm.jpg photo LA-Kings-card_zpslbkyeqsz.png photo Barclay_zpslqv3i4tl.jpg photo BBVA_zpsqrhh7omh.jpg
 photo nfcu debit card_zpsprkh98jw.png photo nfcu visa siggy_zps0gjgyxje.png/ photo nfcu goReward card_zpsixhh1qcp.jpg photo sdfcu platinum card_zpspilihdiv.png  photo penfed reward cash_zpsyckxjc7y.png photo alliant visa_zpsaf4udfx0.jpg photo Citi Secured_zpsypzxi0jm.png photo fnbo platinum_zpsxfub6esb.png photo marvel-credit-card_zpsfkvc3ux5.png photo golden 1 CU_zpslhgxynjv.pngBurned AECitiChase
Message 17 of 27
Kenny
Moderator Emeritus

Re: CapOne CLI denied...


@bk510 wrote:

@PlasticOrPlastic wrote:

@TRC_WA wrote:

Thanks for the response.  I read a few threads here and contacts via social networking has been recommended... people have said to send them a Facebook message and you'll get a call back so I just did.

 

Will let everyone know what happens...


Mine are SD'd, got tired of contacting the EO everytime I wanted to do something.  My other cards handle these type of requests right over the phone and in less than 5 min.  To me the 1.5% CB isnt worth it for having to jump through hoops with Cap1.  My card is sitting at 2k now after almost 4 years and 3-4 emails and convos with the EO...I'll take the 1% CB + 5% categories and Shopdiscover bonus I get on IT anyday...not to mention I've gone from $800 to $3000 with Discover in 3 months. 


I agree as I have found this out myself.....I'm at 2000 as well after measley 500 increase this month.(asked for 4K).

 

Have had this acct for 18 months now.


I find after the EO/Social contact your next luv button increase is pretty good comparatively. I don't know if they reset a setting or something, but it's usually better after that and allows your CL to grow -- with continued usage.

Message 18 of 27
bk510
Valued Contributor

Re: CapOne CLI denied...


@KennyRS wrote:

@bk510 wrote:

@PlasticOrPlastic wrote:

@TRC_WA wrote:

Thanks for the response.  I read a few threads here and contacts via social networking has been recommended... people have said to send them a Facebook message and you'll get a call back so I just did.

 

Will let everyone know what happens...


Mine are SD'd, got tired of contacting the EO everytime I wanted to do something.  My other cards handle these type of requests right over the phone and in less than 5 min.  To me the 1.5% CB isnt worth it for having to jump through hoops with Cap1.  My card is sitting at 2k now after almost 4 years and 3-4 emails and convos with the EO...I'll take the 1% CB + 5% categories and Shopdiscover bonus I get on IT anyday...not to mention I've gone from $800 to $3000 with Discover in 3 months. 


I agree as I have found this out myself.....I'm at 2000 as well after measley 500 increase this month.(asked for 4K).

 

Have had this acct for 18 months now.


I find after the EO/Social contact your next luv button increase is pretty good comparatively. I don't know if they reset a setting or something, but it's usually better after that and allows your CL to grow -- with continued usage.


hey thanks, thats a good tip I'll keep that in mind, also is this something you've experienced on ur card?

 

Like u said, before the EO thing, the cap1 luv button never worked for me, so yeah i hope u r right.....thanks

 photo QS visa_zps7zokw2wl.jpg photo QS visa_zps7zokw2wl.jpg photo Venture One_zpsigvttrlz.jpg photo Sony Visa_zpsxoradr1b.jpg photo USC Reward_zpslcvjfxmq.jpg photo Penfed Promise_zpsdg1y2dw2.png photo NasaFcu_zpswac3zwcu.jpg photo America_zpsuwx8rzdm.jpg photo LA-Kings-card_zpslbkyeqsz.png photo Barclay_zpslqv3i4tl.jpg photo BBVA_zpsqrhh7omh.jpg
 photo nfcu debit card_zpsprkh98jw.png photo nfcu visa siggy_zps0gjgyxje.png/ photo nfcu goReward card_zpsixhh1qcp.jpg photo sdfcu platinum card_zpspilihdiv.png  photo penfed reward cash_zpsyckxjc7y.png photo alliant visa_zpsaf4udfx0.jpg photo Citi Secured_zpsypzxi0jm.png photo fnbo platinum_zpsxfub6esb.png photo marvel-credit-card_zpsfkvc3ux5.png photo golden 1 CU_zpslhgxynjv.pngBurned AECitiChase
Message 19 of 27
TRC_WA
Senior Contributor

Re: CapOne CLI denied...

I sent a follow up Facebook message this morning and got this reply...

 

Hey TRC_WA!  Since this is a manual review it may take a few days. Generally we suggest 5-7 business days. We will let you know once we have an update. ^BT

FICO8 current as of : 10-20-25 EQ: 736 TU: 728 EX: 722
Hard INQs last 12 months: EQ: 0 | TU: 0 | EX: 0
Verizon Visa $8500 Amex Delta Reserve $10,000 Care Credit $18,000
NFCU CashRewards $7500 Apple Card $7000 Best Buy $8000 Amazon $5000
NFCU auto loan (2022 Ford Bronco Sport Badlands - Cactus Gray) 6.95%
NFCU motorcycle loan (2024 Harley Davidson Road Glide - Alpine Green & Chrome) 9.45%
Total CL: $64,000 --- Total CC UTI: 31% --- AAoA: 6.5 years --- Income: $200k
Last app: 4-6-24
Message 20 of 27
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