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Capital One Product Change link problem

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Anonymous
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Capital One Product Change link problem

Hi myFICO community!

 

I apologize if this has already been asked. I scoured the forum to no avail. When I click the famous Capital One Upgrade link and login, it just takes me to my list of accounts. Nothing about an upgrade not being available, nothing at all. I am willing to believe that this means I am not eligible, but I wanted to check if anyone else has had recent luck with the link or whether this behavior is normal for someone who isn't eligible. I have also tried in incognito mode with no luck. Thanks in advance for your help!

Message 1 of 8
7 REPLIES 7
Anonymous
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Re: Capital One Product Change link problem

Working as of now. 

6FB38538-1F1C-4216-9309-0A0CDC4CB967.jpeg

 

Message 2 of 8
Anonymous
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Re: Capital One Product Change link problem

Hmmm, thank you for checking. I am wondering if their way of denying me is simply taking me directly to my list of accounts.

Message 3 of 8
Anonymous
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Re: Capital One Product Change link problem


@Anonymous wrote:

Hmmm, thank you for checking. I am wondering if their way of denying me is simply taking me directly to my list of accounts.


Since it’s a link to a hidden feature on your account dashboard, it’s quite possible that it doesn’t show up at all when you don’t have an offer. When I log in using that link, it takes me to my account page first and then a few seconds later the PC options pop on top of it so it definitely could just not show up at all. 

Message 4 of 8
Anonymous
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Re: Capital One Product Change link problem

I just had my wife login to her account and you are right, it took a moment and finally popped up and she was able to move from Platinum to Quicksilver without an annual fee! Figured that was a positive move so she made it!

Message 5 of 8
Anonymous
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Re: Capital One Product Change link problem

Well I’m glad at least your wife got out of the AF! That’s always a good thing!

Message 6 of 8
Anonymous
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Re: Capital One Product Change link problem

Might be worth a shot using chrome in a new incognito window or a different browser all together.

Message 7 of 8
Anonymous
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Re: Capital One Product Change link problem

Unfortunately I have tried several browsers and it looks like it's not gonna happen. I think Cap One has decided that they don't like my profile.

Message 8 of 8
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