I have auto pay set up on all of my cards for the minimum payment. I always PIF, but am really annoyed with Capital One's auto pay system. On my VX I've only had one statement cut thus far. This was PIF 2 days after it cut, and while my next statement won't cut till Thursday, because I have a balance right now it still took out the $25 mininum payment from my checking via auto pay. I only have auto pay turned on as a backup if for some reason I forgot to manually make a payment, I don't want it making a payment if I've already paid (and IMO nor should it, esp if the statement was PIF) Previously Capital One allowed you to skip the auto pay for that month if you already made a payment (just had to click manage auto pay). That option was no longer there and thus the additional paymen. In the big picture it's a small nusiance, but one that really pisssed me off.
@Jeffster1 wrote:When I go in to make my payment manually, I just cancel the pending Auto-Pay.
That option wasn't available to me on the VX, even though I have done it previously on my SavorOne and QS. It was either cancel the whole auto pay series or let it make the $25 min even though I paid the $1794 balance in full, well before the due date. Interestingly, the VX does allow me to change my auto pay date and the other 2 Cap One cards do not (on due date only).
Each bank has their own idea of how auto-pay is supposed to work. The good thing is that at least it is only making payments that you eventually owe.
@zerofire wrote:Each bank has their own idea of how auto-pay is supposed to work. The good thing is that at least it is only making payments that you eventually owe.
Yeah, I just wish Capital One worked the way it has previously.
@delaney1 wrote:That's so odd that's happening with the VX. I have no problem canceling the auto pay each month when I PIF on my Savor and QS.
Both VX and S1 statements close within a week and I'm going to report a balance on both so I'll have two opportunities to see if it works as I'll pay the statement balance on both shortly after each cuts.