Capital One statement shows $ instead of €

BijouMan · ‎10-04-2022

I made a transaction on a website in the euro area this past statement cycle, and the statement shows $ instead of € for the native transaction amount. That's weird!

gdale6 · ‎10-04-2022

@BijouMan wrote:
I made a transaction on a website in the euro area this past statement cycle, and the statement shows $ instead of € for the native transaction amount. That's weird!

If the account is issued in USD then it will always show in USD. The purchase is converted to dollars at the exchange rate of the Euro the day of transaction.

CYBERSAM · ‎10-04-2022

@BijouMan wrote:
I made a transaction on a website in the euro area this past statement cycle, and the statement shows $ instead of € for the native transaction amount. That's weird!

Last time I used Cap1 in Qatar, everything was converted to $ instead of Rial! You save on foreign transaction fee with Cap1 👍

Anonymous · ‎10-04-2022

I assume OP is referring to something like this:

11/29 11/26 2819 Kave Cafe London GB
10.70 POUND STERLING
$14.29

where the entry shows the native currency amount as well as the converted $ value. OP suggests that the native currency was shown in dollars as well.

OP: were the two amounts on the statement, one for "foreign charge" and dollar amount (and were they the same!).

One possibility is DCC (dynamic currency conversion), where the merchant charged you in dollars (often with a large mark up). It's still a foreign transaction, so might show up that way, but with Cap One, no FTF.

BijouMan · ‎10-05-2022

@Anonymous wrote:
I assume OP is referring to something like this:

11/29 11/26 2819 Kave Cafe London GB
10.70 POUND STERLING
$14.29

where the entry shows the native currency amount as well as the converted $ value. OP suggests that the native currency was shown in dollars as well.

OP: were the two amounts on the statement, one for "foreign charge" and dollar amount (and were they the same!).
One possibility is DCC (dynamic currency conversion), where the merchant charged you in dollars (often with a large mark up). It's still a foreign transaction, so might show up that way, but with Cap One, no FTF.

In the case of your transaction the Capital One statement would say:

Kave CafeLondonENG $14.29

$10.70

GBP

0.748775637 Exchange Rate

What I am saying is it shows the $ symbol where the native currency symbol should be shown (it would show $10.70 in your case, not £10.70.)

Anonymous · ‎10-05-2022

@BijouMan wrote:
@Anonymous wrote:
I assume OP is referring to something like this:

11/29 11/26 2819 Kave Cafe London GB
10.70 POUND STERLING
$14.29

where the entry shows the native currency amount as well as the converted $ value. OP suggests that the native currency was shown in dollars as well.

OP: were the two amounts on the statement, one for "foreign charge" and dollar amount (and were they the same!).
One possibility is DCC (dynamic currency conversion), where the merchant charged you in dollars (often with a large mark up). It's still a foreign transaction, so might show up that way, but with Cap One, no FTF.
In the case of your transaction the Capital One statement would say:

Kave CafeLondonENG $14.29

$10.70
GBP
0.748775637 Exchange Rate

What I am saying is it shows the $ symbol where the native currency symbol should be shown (it would show $10.70 in your case, not £10.70.)

OK, so nothing wrong with the calculation or charge, just a "typo" with the currency.

UncleB · ‎10-05-2022

I'm happy to hear Capital One is showing the original currency amount at all.

It's been a few years, but the last time I used a Capital One card for a foreign currency transaction the only amount they provided on my statement was the USD amount. Everything was fine and it was my only transaction that month on that card (so it was easy to reconcile) but I like seeing the breakdown.

marmoset · ‎10-06-2022

I think it must be a harmless glitch. I recently made some charges in the Philippines and they showed up on my statement like.

METRO OIL MAGALANG

$2,000.00
PHP
58.116722783 Exchange Rate

Of course it should have said "₱2,000.00" or "2,000.00 PHP" or something like that. Seeing a "$2,000.00" charge from an overseas gas station on my statement was a bit of a shock until I noticed that the actual value in the "Amount" column was correct.