Capital One

[hautemama]

I just spoke to a rep over the phone.  I've had this crappy card since 2000, perfect payment history, low utilization and there is absolutely no way they will be able to give me a CLI.  I don't think I've had any CLI's ever...My CL is only 1K, and my other CL's are up to 5K.

I hate them, and will prob eventually just get tired and close the card.

[KingAdrock]

What's odd is I was planning on starting a thread about the same thing today.

This morning I got turned down for an APR reduction! This after being turned down for a CLI last week. Cap 1 is my oldest card, which I got when I had no credit and no job. Has an APR of 21.99%. That was understandable back then. But now years later with a perfect payment history and +760 FICO scores it's ridiculous. Both reps commented that I was a good customer, but apologetically told me I'm only eligible for a lame BT offer. In fact they seemed surprised that I wasn't eligible for more. I mentioned my other cards have higher CLs and lower APRs but it still didn't matter.

Sufficed to say I'm unhappy with Cap One.

[Anonymous]

King Ask them if you get another card can you combine cls, keep the age of the old account and keep the terms of the new card. You would in effect have a new card with higher limits and still have all the old account history.

[KingAdrock]

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@Anonymous wrote:

King Ask them if you get another card can you combine cls, keep the age of the old account and keep the terms of the new card. You would in effect have a new card with higher limits and still have all the old account history.

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My next new card will be Discover or BoA, I'm pre-apped for both. Why get a new Cap One if they're uninterested in treating good customers well? They shouldn't give starter cards if they aren't willing to let the card grow with you.

[Anonymous]

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Sylviatob wrote: They have 3 different Platinum cards. They are tiered for specific maximim cl ceilings on a particular card. You might have reached the ceiling on your particular tier of card. I know I have and can't go any higher. This has been verified by 2 different Account Specialists. One in December, and the other last week.

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I know that the maximum limit on both my cards is 3000 dollars. Right now, they both have 1600 dollar limits. I want them to go as high as they can go in terms of their limits, then combine them, get another card, and start the process over again.

Message Edited by landocalrissian on 04-04-2008 06:07 AM

[Anonymous]

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KingAdrock wrote:

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cowpaddi wrote:

King Ask them if you get another card can you combine cls, keep the age of the old account and keep the terms of the new card. You would in effect have a new card with higher limits and still have all the old account history.

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My next new card will be Discover or BoA, I'm pre-apped for both. Why get a new Cap One if they're uninterested in treating good customers well? They shouldn't give starter cards if they aren't willing to let the card grow with you.

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I completely agree, KingAdrock!  Making existing customers get a brand new card just to improve their terms is a bad policy any way you look at it, IMO, but what makes it even worse in Cap1's case is that they pull all three for every new app.

That policy just makes it easier to find a reason to just take your business elsewhere once you've outgrown their starter cards.

Message Edited by cheddar on 04-04-2008 10:37 AM

[Anonymous]

Made a post about this a few days ago that may help you.  It's titled CAP1 hates me.

http://ficoforums.myfico.com/fico/board/message?board.id=creditcard&message.id=63045#M63045

[Anonymous]

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@Anonymous wrote:

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@KingAdrock wrote:

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@Anonymous wrote:

King Ask them if you get another card can you combine cls, keep the age of the old account and keep the terms of the new card. You would in effect have a new card with higher limits and still have all the old account history.

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My next new card will be Discover or BoA, I'm pre-apped for both. Why get a new Cap One if they're uninterested in treating good customers well? They shouldn't give starter cards if they aren't willing to let the card grow with you.

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I completely agree, KingAdrock!  Making existing customers get a brand new card just to improve their terms is a bad policy any way you look at it, IMO, but what makes it even worse in Cap1's case is that they pull all three for every new app.

That policy just makes it easier to find a reason not to just take your business elsewhere once you've outgrown their starter cards.

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This may have changed. I was just declined for a new card (which they told I needed to apply for since they couldnt change my terms or offer a new CLI). They letter states they based the decision on my history with CAP1 (which has 1 late/overlimit in 4 yrs due to theft of my card) and no bureau reports were pulled.

[Anonymous]

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PurpleHaze wrote:

This may have changed. I was just declined for a new card (which they told I needed to apply for since they couldnt change my terms or offer a new CLI). They letter states they based the decision on my history with CAP1 (which has 1 late/overlimit in 4 yrs due to theft of my card) and no bureau reports were pulled.

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No kidding?  Thanks for sharing, PurpleHaze!

Has anyone else had the same experience?  This changes things immensely if this is their new standard practice.

Message Edited by cheddar on 04-04-2008 10:41 AM

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

This may have changed. I was just declined for a new card (which they told I needed to apply for since they couldnt change my terms or offer a new CLI). They letter states they based the decision on my history with CAP1 (which has 1 late/overlimit in 4 yrs due to theft of my card) and no bureau reports were pulled.

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No kidding? Thanks for sharing, PurpleHaze!

Has anyone else had the same experience? This changes things immensely if this is their new standard practice.

Message Edited by cheddar on 04-04-2008 10:41 AM

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Sounds like Cap1 is becoming WAMU-like.