Capitalone upgrade link

[razzy116]

I can not find the address bar where to put the upgrade, it still brings me back to the Quicksilver account page.

[FinStar]

Dear heavens 😬

Let's try this a different way @razzy116.  How are you accessing Capital One?  Are you on desktop, mobile, tablet?  Which browser are you using...Chrome, Edge, Safari?

[razzy116]

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@FinStar wrote:

Dear heavens 😬

Let's try this a different way @razzy116.  How are you accessing Capital One?  Are you on desktop, mobile, tablet?  Which browser are you using...Chrome, Edge, Safari?

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I"m on a laptop, Chrome. Thank you and be safe.

[Remedios]

@FinStar Commence phase 2

[Anonymous]

*puts on technical support hat*

Okay. You know the bar that you click in at the top of the screen to put a website in? The part that says https://? There is a long string and at the very end of that is an = sign. If you don't see the = sign, click in the box and on your keyboard hit the arrow pointed to the right and it should take the cursor to the end. Type in /productupgrade here and hit the enter key. 

It will look like

https://myaccounts.capitalone.com/Card/randomnumbersandletters=/productupgrade

This should refresh the page and bring up offers if you have them. 

[razzy116]

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@Anonymous wrote:

*puts on technical support hat*

Okay. You know the bar that you click in at the top of the screen to put a website in? The part that says https://? There is a long string and at the very end of that is an = sign. If you don't see the = sign, click in the box and on your keyboard hit the arrow pointed to the right and it should take the cursor to the end. Type in /productupgrade here and hit the enter key. 

It will look like

https://myaccounts.capitalone.com/Card/randomnumbersandletters=/productupgrade

This should refresh the page and bring up offers if you have them. 

---

This is what i have in the address bar, myaccounts.capitalone.com/accountSummary, no numbers, when i hit the arrow key it puts in productupgrade, brings me back to account summary.

[FinStar]

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@razzy116 wrote:

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@FinStar wrote:

Dear heavens 😬

Let's try this a different way @razzy116.  How are you accessing Capital One?  Are you on desktop, mobile, tablet?  Which browser are you using...Chrome, Edge, Safari?

---

I"m on a laptop, Chrome. Thank you and be safe.

---

-Log into Capital One website (wait for site to load).

-Click on the Capital One card "tile" that you're interested in upgrading (for illustration purposes I used my Quicksilver card - see snapshot below)

-On the {https://} address bar/field, type /productupgrade right after the = sign (no spaces)

Press the Enter key or refresh the webpage.  If any product upgrade selections are available, it will display them as in the example below:

[Anonymous]

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@razzy116 wrote:

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@Anonymous wrote:

*puts on technical support hat*

Okay. You know the bar that you click in at the top of the screen to put a website in? The part that says https://? There is a long string and at the very end of that is an = sign. If you don't see the = sign, click in the box and on your keyboard hit the arrow pointed to the right and it should take the cursor to the end. Type in /productupgrade here and hit the enter key. 

It will look like

https://myaccounts.capitalone.com/Card/randomnumbersandletters=/productupgrade

This should refresh the page and bring up offers if you have them. 

---

This is what i have in the address bar, myaccounts.capitalone.com/accountSummary, no numbers, when i hit the arrow key it puts in productupgrade, brings me back to account summary.

---

You didn't click on the card you wanted to upgrade but it looks like FinStar has you covered. 👍 

[razzy116]

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@FinStar wrote:

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@razzy116 wrote:

---

@FinStar wrote:

Dear heavens 😬

Let's try this a different way @razzy116.  How are you accessing Capital One?  Are you on desktop, mobile, tablet?  Which browser are you using...Chrome, Edge, Safari?

---

I"m on a laptop, Chrome. Thank you and be safe.

---

-Log into Capital One website (wait for site to load).

-Click on the Capital One card "tile" that you're interested in upgrading (for illustration purposes I used my Quicksilver card - see snapshot below)

-On the {https://} address bar/field, type /productupgrade right after the = sign (no spaces)

Press the Enter key or refresh the webpage.  If any product upgrade selections are available, it will display them as in the example below:

---

It came up, thank you for having patience with me, again thank you very much.

[FinStar]

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@Anonymous wrote:

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@razzy116 wrote:

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@Anonymous wrote:

*puts on technical support hat*

Okay. You know the bar that you click in at the top of the screen to put a website in? The part that says https://? There is a long string and at the very end of that is an = sign. If you don't see the = sign, click in the box and on your keyboard hit the arrow pointed to the right and it should take the cursor to the end. Type in /productupgrade here and hit the enter key. 

It will look like

https://myaccounts.capitalone.com/Card/randomnumbersandletters=/productupgrade

This should refresh the page and bring up offers if you have them. 

---

This is what i have in the address bar, myaccounts.capitalone.com/accountSummary, no numbers, when i hit the arrow key it puts in productupgrade, brings me back to account summary.

---

You didn't click on the card you wanted to upgrade but it looks like FinStar has you covered. 👍 

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I think we covered all bases @Anonymous 😂😜

@razzy116, if any attempts yield no soup, it means your account is currently not eligible for any upgrades.  Keep checking periodically, though.