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Chase Amazon Not Reporting Every Month?

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elim
Senior Contributor

Chase Amazon Not Reporting Every Month?

I pulled my reports today. Chase reports on the 4th every month and when i pulled myFICO 3-Report View it said...

 

April

EQ reported

TU reported

EX reported

 

may

EQ reported

TU did not report

EX reported

 

june

EQ did not report

TU did not report

EX reported

 

is that normal? i kept a 5% to 9% balance on this card all 3 months

Message 1 of 7
6 REPLIES 6
vygotsky
Contributor

Re: Chase Amazon Not Reporting Every Month?

It wouldnt hurt to give them a call and see what they say. It could be due to a variety of reasons

FICO 733 (Discover)
Message 2 of 7
elim
Senior Contributor

Re: Chase Amazon Not Reporting Every Month?


@vygotsky wrote:

It wouldnt hurt to give them a call and see what they say. It could be due to a variety of reasons


  good idea. thanks... i'll update when they respond...

 

Thank you for your inquiry.

You've sent your Other/Inquiry Not Listed to Chase Card Services to be researched. We'll send you a confirmation e-mail when we receive your message.

A customer service representative will respond to your inquiry in four hours. When this response arrives in your Secure Message Center inbox, we'll send an alert by email

Message 3 of 7
elim
Senior Contributor

Re: Chase Amazon Not Reporting Every Month?

 

i guess chase is reporting fine, it' seems to be the CRA's. i'll pull them again in 3 months and see if all is well.

 

 

Dear xxxxx,

Thank you for contacting Chase.

I have verified that account ending in xxxx is reporting
accurately with Equifax, Experian, and TransUnion credit
bureaus.

I updated your account information with Equifax, Experian,
and TransUnion. The update will reflect that the account
ending in xxxx has a credit line of $xxx.xx , a current
balance of $xx.xx, and a previous high balance of $xxx.xx.

While the update is being processed, you may provide the
appropriate party with a copy of this e-mail as notice of
the current status of this account with our bank.

If you have any further questions, please reply again using the
Secure Message Center.

Sincerely,


Customer Service Specialist

 
For your reference, contact
information for the three credit service agencies is
listed below.

Experian
P.O. Box 2002
Allen, TX 75013
888-397-3742

Options Equifax, Inc.
P.O. Box 740241
Atlanta, GA 30374
800-685-1111

TransUnion
P.O. Box 1000
Chester, PA 19022
800-888-4213

 

Edit: removed contact info for Chase rep --Rev

Message 4 of 7
azguy13
Senior Contributor

Re: Chase Amazon Not Reporting Every Month?

Please edit out the CSR's full name as it is a violation of the TOS

Message 5 of 7
elim
Senior Contributor

Re: Chase Amazon Not Reporting Every Month?

thanks azguy for the quick response.

Message 6 of 7
azguy13
Senior Contributor

Re: Chase Amazon Not Reporting Every Month?


@elim wrote:

thanks azguy for the quick response.


No problem my friend. An honest mistake Smiley Happy

 

(I did that a couple times in my early days here)

Message 7 of 7
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