Chase Blocked My Sapphire Preferred, Help

[Anonymous]

The first thing you always do when you get your card is setup online access and a pay from account. 

After that, raise the spending ever so slowly if your profile doesn't support it. 

[Anonymous]

chase bank is so lame like this. yes its better to not have fraud but i could live without them sometimes. they have done the same thing to many people. call the fraud department and the executive office. thats one reason its the last card i reach for if i am paying in public. you never know if the thing is going to work. amex and boa ALWAYS work.

[Anonymous]

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chase bank is so lame like this. yes its better to not have fraud but i could live without them sometimes. they have done the same thing to many people. call the fraud department and the executive office. thats one reason its the last card i reach for if i am paying in public. you never know if the thing is going to work. amex and boa ALWAYS work.

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AMEX has their famous financial review. You go to use your card, and then BAM it suddenly doesn't work, which happens quite frequently compared to other issuers. 

[UpperNwGuy]

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chase bank is so lame like this. yes its better to not have fraud but i could live without them sometimes. they have done the same thing to many people. call the fraud department and the executive office. thats one reason its the last card i reach for if i am paying in public. you never know if the thing is going to work. amex and boa ALWAYS work.

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Chase is very predictable (and, in my view, very reasonable).  They freeze new cards for a number of reasons:  app sprees, sudden high utilization across all cards, and (most frequently) attempts to meet the spending goal for the signup bonus at breakneck speed through non-organic spending.  In each case, the cardholder is engaging in behavior that implies a desperate search for new credit and bonuses, so Chase wants to re-assess their risk.

[Anonymous]

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chase bank is so lame like this. yes its better to not have fraud but i could live without them sometimes. they have done the same thing to many people. call the fraud department and the executive office. thats one reason its the last card i reach for if i am paying in public. you never know if the thing is going to work. amex and boa ALWAYS work.

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Chase is very predictable (and, in my view, very reasonable).  They freeze new cards for a number of reasons:  app sprees, sudden high utilization across all cards, and (most frequently) attempts to meet the spending goal for the signup bonus at breakneck speed through non-organic spending.  In each case, the cardholder is engaging in behavior that implies a desperate search for new credit and bonuses, so Chase wants to re-assess their risk.

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yeah well its a little bit BS when they have even frozen your online access and say that you need to use a different computer and reset password. like seriously? u send cards that say they need to be activated, yet online they already are, and because of making a few charges under a dollar online just to be sure it works the whole thing gets locked. its just idk. i love chase for their awesome deals, but if you dont bank with them u are screwed... its like even small stuf not out of state. who freaking does that over a charge under 20 bucks. get real.  thats why any time im doing anything with other people i always reach for BOA or Amex first.

[finfree]

My CSR is my first ever Chase card; I received it less than a month ago. I immediately set up my bank info in order to make payments. I’ve charged about $2,400 thus far on the card (SL is $34k), and was just billed for the AF. I’ve made 4 payments through Chase.com and am about to schedule a 5th even though my first payment isn’t “due” until March. I thought I might upset Chase with so many interim payments, but maybe this was a good thing to do??? One of my purchases was for furniture costing $1,600 which I paid the minute it went from “pending” status to a balance status so I could pay for it. So far no problems with using the card. I like the card because I use it frequently for dining out and like the idea of 3 points/$, and find the website and hotel portals easy to use.

[bourgogne]

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My CSR is my first ever Chase card; I received it less than a month ago. I immediately set up my bank info in order to make payments. I’ve charged about $2,400 thus far on the card (SL is $34k), and was just billed for the AF. I’ve made 4 payments through Chase.com and am about to schedule a 5th even though my first payment isn’t “due” until March. I thought I might upset Chase with so many interim payments, but maybe this was a good thing to do??? One of my purchases was for furniture costing $1,600 which I paid the minute it went from “pending” status to a balance status so I could pay for it. So far no problems with using the card. I like the card because I use it frequently for dining out and like the idea of 3 points/$, and find the website and hotel portals easy to use.

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too late but you should have, imo, established a high balance for the account right from the start.  this is not a $ 300 cap1 starting limit you have, use the card and pay before the due date.  enjoy the card, with your scores you deserve it

[bourgogne]

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wrote:

chase bank is so lame like this. yes its better to not have fraud but i could live without them sometimes. they have done the same thing to many people. call the fraud department and the executive office. thats one reason its the last card i reach for if i am paying in public. you never know if the thing is going to work. amex and boa ALWAYS work.

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Chase is very predictable (and, in my view, very reasonable).  They freeze new cards for a number of reasons:  app sprees, sudden high utilization across all cards, and (most frequently) attempts to meet the spending goal for the signup bonus at breakneck speed through non-organic spending.  In each case, the cardholder is engaging in behavior that implies a desperate search for new credit and bonuses, so Chase wants to re-assess their risk.

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spot on.  besides nfcu I cannot dream of a more stable lender to spend with and sapphire it is not-outsourced, a big plus.  5/24 caused a flurry to get cards up front so in a way they caused much of the shut issues.  amex has one a lifetime.  they all have their +/-  just hope the op can get past their situation, shame to lose such a nice card

[finfree]

I’m not sure which Amex cards people have had an issue with, but I have a gold card (previously green card) and have been with Amex since 1982 (my first card- I applied because there was a display with applications at a Chinese restaurant I frequented at the time- I mailed in the application and waited weeks for the decision). I’ve never once in all that time had a charge denied. I will always have a special place in my heart for Amex because they took a chance on me 35+ years ago and started my credit life.

I’m very loyal to my credit grantors and have no plans to cancel my CSR after the SUB- it was not the primary reason I got the card. I had an unexpected surprise with Chase last week when I added $100 in Metro (public transportation) fare to a Metro card and Chase gave me $100 (plus 300 points) immediately as a reimbursed travel expense (part of the $300 annual amount). I had never thought of Metro fare as travel. I have lots of anticipated upcoming travel and will use so many of the CSR benefits for it from Priority Pass Select to booking through the Chase hotel portal (and getting a suite upgrade) to using the primary insurance CDW for a rental car. Very pleased with Chase thus far.

[Gmood1]

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chase bank is so lame like this. yes its better to not have fraud but i could live without them sometimes. they have done the same thing to many people. call the fraud department and the executive office. thats one reason its the last card i reach for if i am paying in public. you never know if the thing is going to work. amex and boa ALWAYS work.

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Chase is very predictable (and, in my view, very reasonable).  They freeze new cards for a number of reasons:  app sprees, sudden high utilization across all cards, and (most frequently) attempts to meet the spending goal for the signup bonus at breakneck speed through non-organic spending.  In each case, the cardholder is engaging in behavior that implies a desperate search for new credit and bonuses, so Chase wants to re-assess their risk.

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spot on.  besides nfcu I cannot dream of a more stable lender to spend with and sapphire it is not-outsourced, a big plus.  5/24 caused a flurry to get cards up front so in a way they caused much of the shut issues.  amex has one a lifetime.  they all have their +/-  just hope the op can get past their situation, shame to lose such a nice card

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I can name a few that are more stable IME. lol

Never a hiccup or card issue. That would be USAA, Citi Bank, Penfed, NASA FCU,, AMEX. I'm sure I can think of some others..give me a minute. 😂

I can make a large purchase. I don't have to creep around or tip toe with payments. I don't have to rush and call to say I'm going to use the card for what it is intended. Chase can be a little ridiculous at times. Not the worst lender but surely not the cream of this crop either. 

I hope OP gets it straightened out. I suggest adding another solid lender down the road OP. One of the many reasons not to stack your eggs in the same basket.