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Chase website/generic cards displayed

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Anonymous
Not applicable

Re: Chase website/generic cards displayed

It's glitched for my Freedom card, but the others are normal.

 

Dear Chase, that placeholder card actually looks pretty great. I'll take one, please!

Message 11 of 18
RonM21
Valued Contributor

Re: Chase website/generic cards displayed

I never noticed this before until I saw another thread on it. I still have yet to actually see it just on the fly from logging into my account. I guess maybe I hadn't given it much thought or attention.


Total CL: $321.7kUTL: 2%AAoA: 7.0yrsBaddies: 0Other: Lease, Loan, *No Mortgage, All Inq's from Jun '20 Car Shopping

BoA-55k | NFCU-45k | AMEX-42k | DISC-40.6k | PENFED-38.4k | LOWES-35k | ALLIANT-25k | CITI-15.7k | BARCLAYS-15k | CHASE-10k

Message 12 of 18
Anonymous
Not applicable

Re: Chase website/generic cards displayed

DId you have any problems using your cards? Both my freedom and freedom unlimited were like that this morning and when I was trying to pay my phone bill this morning it was declined. Now when I log into my account online none of my cards are showing up. Unfortunatley I think I just got shut down today. Why idk I didnt do anything out of the ordinary. But chase can sometimes be an odd creatue to deal with so if they shut them down I'm not gonna lose sleep about it.

Message 13 of 18
Anonymous
Not applicable

Re: Chase website/generic cards displayed

I think I was right? The image looks different now.

fu.png

Message 14 of 18
FinStar
Moderator Emeritus

Re: Chase website/generic cards displayed


@Anonymous wrote:

I think I was right? The image looks different now.

fu.png


OP, that image has been on my profile for at least over a month from what I recall.  Again, it doesn't quite explain why Ritz and IHG display the anomaly since those cards are not targeted to be contactless.  

Message 15 of 18
Anonymous
Not applicable

Re: Chase website/generic cards displayed

@FinStar wrote:

@Anonymous wrote:

I think I was right? The image looks different now.

fu.png


OP, that image has been on my profile for at least over a month from what I recall.  Again, it doesn't quite explain why Ritz and IHG display the anomaly since those cards are not targeted to be contactless.  


The image I had on my mobile app prior to the change was the version with the 'freedom unlimited' text in the middle, as in my signature. My physical card also has the text in the middle. This is new to me.

Message 16 of 18
sjt
Senior Contributor

Re: Chase website/generic cards displayed

Youre right, the old version had the "Freedom Unlimited" in the center.

American Express: Platinum Charge, Optima, Business Gold, Delta Business Reserve, Business Cash, Business Plus
Barclays: Arrival+ WEMC
Capital One: Savor WEMC, Venture X Visa Infinite
Chase: Freedom U Visa Signature, CSR Visa Infinite
Citibank: AAdvantage Platinum WEMC
Elan/US Bank: Fidelity Visa Signature
Credit Union: Cash Back Visa Signature
FICO 08: Score decrease between 26-41 points after auto payoff (11.01.21) FICO as of 12.24, EX: 813 / EQ: 825 / TU: 818
Message 17 of 18
Revelate
Moderator Emeritus

Re: Chase website/generic cards displayed

I saw the new version in a branch maybe a month ago.

 

Still have the old, but personally if I'm just talking style I like the new design far better but I'm basically a minimalist and the old FU is a busy looking card.  Course I've beaten the hell out of it too which probably doesn't help haha.




        
Message 18 of 18
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