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Chase won't move limit from Visa to MC

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BlueSea
New Contributor

Chase won't move limit from Visa to MC

Hello everyone,  I called Chase the other day to transfer some limit from my Freedom Unlimited to my Freedom Flex which is less than two months old and has 0% APR for 15 months. The lady started the process but suddenly said they couldn't do it from Visa to MC or vice versa.  

Anyone encountered such a situation before? 

Message 1 of 6
5 REPLIES 5
gdale6
Moderator Emeritus

Re: Chase won't move limit from Visa to MC


@BlueSea wrote:

Hello everyone,  I called Chase the other day to transfer some limit from my Freedom Unlimited to my Freedom Flex which is less than two months old and has 0% APR for 15 months. The lady started the process but suddenly said they couldn't do it from Visa to MC or vice versa.  

Anyone encountered such a situation before? 


I have never heard of this but the problem may be that you have a special offer on one of them. I move my limits when Im not under any special offers, both accounts are also years old. Also possible the FF isnt old enough to do this.

Message 2 of 6
M_Smart007
Legendary Contributor

Re: Chase won't move limit from Visa to MC


@BlueSea wrote:

Hello everyone,  I called Chase the other day to transfer some limit from my Freedom Unlimited to my Freedom Flex which is less than two months old and has 0% APR for 15 months. The lady started the process but suddenly said they couldn't do it from Visa to MC or vice versa.  

Anyone encountered such a situation before? 


That is odd, I just moved $40K form my Chase Amazon Visa, (pending the Amazon deal)

$20K to Chase Freedom Flex MasterCard (recent PC from a Freedom)

(click image to enlarge)(click image to enlarge)

and $20K to Chase CSP VISA.

It was a simple less than 10 minute phone call.

 

The issue could be what gdale6 stated.

Message 3 of 6
BlueSea
New Contributor

Re: Chase won't move limit from Visa to MC

 I think it may be because the Flex card is at 0%, but why wouldn't they tell me that was the reason and not the Visa to MC stuff?  It may be worth trying again with another CSR. 

Message 4 of 6
MrDisco99
Valued Contributor

Re: Chase won't move limit from Visa to MC


@BlueSea wrote:

 I think it may be because the Flex card is at 0%, but why wouldn't they tell me that was the reason and not the Visa to MC stuff?  It may be worth trying again with another CSR. 


I'm willing to bet that's the real reason.  CSRs are not often known for being well informed.

Message 5 of 6
Citylights18
Valued Contributor

Re: Chase won't move limit from Visa to MC

I did it before and didn't have a problem.

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