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Citi Benefits really works.!!!

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lord_kinbote
Established Contributor

Re: Citi Benefits really works.!!!

Wait. You are required to provide a doctor's note in order to get reimbursement? What are the requirements for said protection. I mean, what if you have a scheduling conflict and simply can not make the flight and or just change your mind.

If the only way to receive reimbursement is due to illnesses, then that's lame. I have the card and quite honestly did not even know it was a feature, lol.
Message 21 of 27
wachme
Contributor

Re: Citi Benefits really works.!!!


@babson wrote:
Wait. You are required to provide a doctor's note in order to get reimbursement? What are the requirements for said protection. I mean, what if you have a scheduling conflict and simply can not make the flight and or just change your mind.

If the only way to receive reimbursement is due to illnesses, then that's lame. I have the card and quite honestly did not even know it was a feature, lol.

Trip cancellation & interruption protection

Trip cancellation & interruption protection covers up to $5,000 per person, per trip of non-refundable expenses. Covered reasons for this include the following:

Illness or personal matters:

  • You become sick or injured, and a doctor confirms in writing that it’s severe enough to interrupt or cancel your trip.
  • A family member has an injury or illness that’s either life-threatening or requires your care.
  • You or a family member dies within 30 days of the trip’s departure date, or on the trip itself.
  • You’re laid off or fired from your job, and you were continuously employed there as a full- or part-time permanent employee for at least 2 years.
  • You are called to jury duty or receive a subpoena from the court, neither of which can be postponed.
  • You’re a member of the United States Armed Forces, and your leave is revoked for reasons not related to war, mobilization or reassignment.
  • You can no longer live in your permanent or temporary residence because of fire, flood, vandalism, burglary or a natural disaster.
  • You or a family member is the victim of an assault that occurs within 10 days of your trip’s departure date and requires treatment at a hospital.

Travel or weather issues:

  • You can’t travel because severe weather, a natural disaster or a labor dispute causes all travel to or from your destination to stop for at least 24 hours.
  • You can’t travel due to a quarantine or a hijacking.
  • You miss more than half of your trip because of missed connections, delayed departures, denied boarding, traffic accidents on your way to a departure, or lost or stolen passports.
  • You miss a cruise or tour departure because all common carrier travel to or from your destination is cancelled or delayed at least 3 hours due to severe weather or a problem with the common carrier.
  • Before your departure date, a cruise or tour operator cancels or postpones a prepaid event or activity, such as a shore excursion, and it’s not rescheduled at a time you can participate during your trip.
  • A travel supplier, such as your airline or hotel, goes out of business or goes into financial default after you purchase your trip, impairing your ability to travel.
  • A mandatory evacuation is ordered at your final destination because of a natural disaster, and you have at least half of your trip remaining.
  • A terrorist incident occurs in your destination city after you purchase your trip, and you’re scheduled to arrive within 30 days of the incident.

 

Far from Lame. Try finding another credit card with travel protection that comprehensive, thats an included benefit, with zero deductible.

 

If you plan to change your mind or don't feel like going on a booked trip, then you should purchase refundable tickets.

Message 22 of 27
lord_kinbote
Established Contributor

Re: Citi Benefits really works.!!!


@wachme wrote:

@babson wrote:
Wait. You are required to provide a doctor's note in order to get reimbursement? What are the requirements for said protection. I mean, what if you have a scheduling conflict and simply can not make the flight and or just change your mind.

If the only way to receive reimbursement is due to illnesses, then that's lame. I have the card and quite honestly did not even know it was a feature, lol.

Far from Lame. Try finding another credit card with travel protection that comprehensive, thats an included benefit, with zero deductible.

 

If you plan to change your mind or don't feel like going on a booked trip, then you should purchase refundable tickets.


 

Thanks for posting the requirements.  After reading all of that, I was right; it's lame.  Sure, its nice to have the protection in case of illness, but having to go to a doctor and have him write a note for you, sounds like a little school kid.   I get it, they have to protect themselves against fraud, but it does not negate the fact that its lame.

Message 23 of 27
wachme
Contributor

Re: Citi Benefits really works.!!!


@babson wrote:

@wachme wrote:

@babson wrote:
Wait. You are required to provide a doctor's note in order to get reimbursement? What are the requirements for said protection. I mean, what if you have a scheduling conflict and simply can not make the flight and or just change your mind.

If the only way to receive reimbursement is due to illnesses, then that's lame. I have the card and quite honestly did not even know it was a feature, lol.

Far from Lame. Try finding another credit card with travel protection that comprehensive, thats an included benefit, with zero deductible.

 

If you plan to change your mind or don't feel like going on a booked trip, then you should purchase refundable tickets.


 

Thanks for posting the requirements.  After reading all of that, I was right; it's lame.  Sure, its nice to have the protection in case of illness, but having to go to a doctor and have him write a note for you, sounds like a little school kid.   I get it, they have to protect themselves against fraud, but it does not negate the fact that its lame.


Well, that's how insurance works. You get into a car accident or your insured diamonds get stolen, you need a police report to file an insurance claim. You want to claim a life insurance policy, you need a death certificate.

 

Getting a doctor's note in order to cover you for a non-refundable ticket up to $5,000 doesn't seem all that unreasonable.

 

Message 24 of 27
lord_kinbote
Established Contributor

Re: Citi Benefits really works.!!!

Not unreasonable, just lame Smiley Happy
Message 25 of 27
pip3man
Valued Contributor

Re: Citi Benefits really works.!!!

well I wish the trip insurance covered cancellations due to plan changes but unfortunately it doesn't. So in that case, the easiest alternative to be covered would be a doctor's note which is easy and painless to get if you have a personal/family physician. On the other hand, I really dont think they're asking for too much considering how much coverage your getting and to think u can still use the full value of the canceled ticket towards a future travel is a no brainer. Hell for almost $2k of free money back in my pocket, I'll gladly provide my blood samples if needed lol...

Message 26 of 27
RonM21
Valued Contributor

Re: Citi Benefits really works.!!!


@pip3man wrote:

So I had to cancel a flight I had paid for with my Prestige card. Unfortunately it was a non-refundable ticket so I assume y'all know how that goes. Decided to utilize my card's benefit, submitted documents they requested 3days ago and just now I got this email. Gotta love Citicards benefits... it rocks!!!

20160613_131745.png


Very Nice, and good for you!!



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Message 27 of 27
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