They've been my primary bank for about 20 years now.
Never had an issue with them.
I agree that their UI used to suck and is still not the best (Better integration with CC would be nice) but is at least servicable now.
My card did not require an application and was a SP to open (No HP at all).
Just asked the teller if I had any offers on my account.
1.8% CB served me well for years until my credit rebuild was complete and I moved on to better reward cards.
I still use it for my monthly Cell phone bill to get the extra protection which was easy to use when needed.
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@FinStar wrote:
@JFox418 wrote:I have them for personal checking and savings and also business checking and have been happy with those. I've never had them for a CC but plan to app for their biz card in the next week or so. I had a car loan through them too and no issues.
When I log in I can manage all my accounts through the mobile app no problem.
@flash3 wrote:The Citizens Bank website is easy to use and navigate, never had any problems before. Also, if you apply for a new Citizens card now they are giving you 5% cashback on everything for one year, which can be used at Walmart, etc. They approved me even though I was over 5/24.
Is that a HP or SP? I'm applying for their business card since it's a SP on personal.@JFox418 - any business-related products/topics need to be discussed in the Business Credit section of the forums. There are a variety of Citizens Bank discussions in that section.
As far as applying for a personal CC with Citizens, it's HP on EQ (unless you receive a pre-approved offer online or in a branch which can be SP in most cases).
@FinStar got it, was just asking about the personal CC HP/SP since their business was a SP. Making a new post about the personal CC since ironically I got a prequal email last night about it.
