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Closing open sky card ; Rep scared me

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Anonymous
Not applicable

Closing open sky card ; Rep scared me

Open sky is my longest and oldest account ( 1 year more then my second current )

 

I never use the card. I called to cancel it and told them.

 

The CS Rep was kinda funny as she said " Well if you want to close your account, it will show as user closed on your credit report, and that will negatively affect your credit report and score. To avoid that, I can waive your upcoming annual fee as a once in a liftime of the account thing "

 

That caught me off guard for 2 reasons. 1) Thats not true ( i think ) and I think its crazy that they would scare people saying that,  and 2) Open sky never wants to waive anything

 

I told her ill think about it and call back. My annaul fee statement won't hit for a few more days. Now this Rep has me thinking of just keeping the card.

 

Ugh I feel EVERYTIME i wanna cancel this card, something pulls me in. 

 

Any advice? Also, do they send me something saying the account is closed and in good standing after its complete?

 

Thanks

15 REPLIES 15
FinStar
Moderator Emeritus

Re: Closing open sky card ; they want to waive annual fee; Rep scared me

You have the option to close the card if it no longer serves a purpose and/or you've moved on to other/better products.

The closed account will still factor into your AAoA for several years - up to 10 years if anything. About the only possible impact would be if closing it reduced your overall utilization significantly.
Message 2 of 16
Pap_32
Valued Member

Re: Closing open sky card ; Rep scared me

If you don’t use it and there’s a Annual fee I would close it. Accounts in good standing will still be on you report for up to 10 years if I’m not mistaken. The only thing that your really losing is the credit limit. But as long as your not really high in Utilization right now you’re fine.
Message 3 of 16
Anonymous
Not applicable

Re: Closing open sky card ; Rep scared me

I had an Open Sky card for 2 years when I started rebuilding. It served its purpose and I have moved on to better cards. Close it. It will show up as: 

 

Credit line closed-consumer request-reported by subscriber
Account closed at consumer's request
 
No harm to you or your credit. It will remain on your credit for 10 years. 
Message 4 of 16
calyx
Super Contributor

Re: Closing open sky card ; Rep scared me

The comment "closed by user" will absolutely not harm your score, and I sincerely doubt it would harm you if a human saw it during a manual review.    It's what my Opensky says and I haven't had a problem.


If Opensky volunteered to waive my AF, I would've kept it another year.   It can't hurt anything, and you can just set a calendar reminder to close it next year.   Or you could just close it if it's easier for you not to keep track of it (or if you just feel like it - you do you!).

Happy practitioner of AZE7or8or9or10 | Team Finances > FICO
Message 5 of 16
Anonymous
Not applicable

Re: Closing open sky card ; Rep scared me

IF you want to close the card, CLOSE it

 

The last thing you want is card open that you "forget" about, and forget a payment or other nonsense.

Message 6 of 16
KJinNC
Valued Contributor

Re: Closing open sky card ; Rep scared me

Technically, if they will waive the fee for another year, it might be mathematically best to leave it open for the free year. That way, the account age will project out one year further into the future (it will already be there for roughly a decade, so this would take that to roughly 11 years).

 

But that said, if it were me, I'd go ahead and cancel just for one fewer thing to think about. "Closed at user request" is a positive, if anything, as far as I know. It certainly does not hurt scoring.

 

That said, there are actually two ways that closing a card could hurt your credit. The one everybody mentions is if it reduces your overall credit limit enough to cause your utilization percentage to go up, but it could also hurt if it drops you from three cards to two cards, because you get a small scoring bonus with three open cards.

 

Other than those two things, it will not hurt to close it, and again, I probably would close it if I were you.

 

The bigger issue is, does this mean Open Sky is getting a little sleazy? Or maybe just one bad CSR?



FICO Resilience Index: 64. Cards: 5/24, 2/12, 2/6. Accounts including loans: 8/24, 4/12, 3/6. Card CLs total $213,900, or $240,400 including the AU card. Cards (oldest to newest)

Authorized user / Corporate / Auto loans / Personal loan
Message 7 of 16
gorgon
Established Contributor

Re: Closing open sky card ; Rep scared me

I would go ahead and close it. Even if it's not costing you the annual fee to keep it another year, it is tying up your security deposit that could be used for more useful things like an emergency fund or payment on a high interest loan/credit card.

Message 8 of 16
Streetervillelady
Frequent Contributor

Re: Closing open sky card ; Rep scared me


@Anonymous wrote:

Open sky is my longest and oldest account ( 1 year more then my second current )

 

I never use the card. I called to cancel it and told them.

 

The CS Rep was kinda funny as she said " Well if you want to close your account, it will show as user closed on your credit report, and that will negatively affect your credit report and score. To avoid that, I can waive your upcoming annual fee as a once in a liftime of the account thing "

 

That caught me off guard for 2 reasons. 1) Thats not true ( i think ) and I think its crazy that they would scare people saying that,  and 2) Open sky never wants to waive anything

 

I told her ill think about it and call back. My annaul fee statement won't hit for a few more days. Now this Rep has me thinking of just keeping the card.

 

Ugh I feel EVERYTIME i wanna cancel this card, something pulls me in. 

 

Any advice? Also, do they send me something saying the account is closed and in good standing after its complete?

 

Thanks

 

The CSR was trying to mess with your head to keep the account open.  All accounts closed by the consumer state just that on the CRA reports.  You can request a letter stating that the account was closed at your request. I would get a copy of the last statement with a zero balance to keep for your records.  

 

No Prince.gif

 


 




Message 9 of 16
I_Love_Cards
Regular Contributor

Re: Closing open sky card ; Rep scared me

I think the reps for these cards are trained to try and keep people from canceling no matter what.

When I called to close my Indigo card, the rep argued with me that I might need it for emergencies. I asked her what kind of emergency she had that was less than $300 (the limit on the card - with a $75 AF)?

Closed by consumer isn’t a negative.

I don’t know what your history looks like or how old this card is (or your others), but I will offer that I have gotten responses from at least 2 banks that I don’t have enough open revolving accounts open for more than 2 years. In fairness, I don’t. But it’s something I’m cognizant of now in choosing when to close my terrible cards.

If you’re also running low on open revolving accounts over 2 years old, and they will waive the AF, then keeping it open another year might be worth it.

Closing the account will not affect average age of accounts (as it will stay on your report and be factored into your account age).
Message 10 of 16
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