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Comenity Shutdown, with a twist :(

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Anonymous
Not applicable

Re: Comenity Shutdown, with a twist :(


@AverageJoesCredit wrote:
@atomicfront, how many of those 11 accounts in a month were Comenity?.

That is alot of new accounts, even by myFico standardsSmiley Wink
I have 3 Comenity cards. I hadn't had any credit cards in 6 years and sort of got carried away.  The Pottery Barn card would be sad to lose with their 12 months 0 interest and my second biggest limit (4k).  
Message 51 of 62
Anonymous
Not applicable

Re: Comenity Shutdown, with a twist :(


@CreditCuriousity wrote:

 



@Anonymous wrote:
Even if they only pulled EQ for you, they can and definitely do soft EX also. And there were myfico members who were shut down in 2016 with just 2 or 3 inquiries. None of us know what their trigger number is, but according to the Comenity employee who shared the info with us, inquiries on both EX and EQ are what Comenity is looking at in their audit.

For majors they always HP one CRA either EQ or EXP then SP the other one they didn't HP.  I gurantee the OP will see a SP from that card or alliance data when they are able to see their SP's on Experian.  


 

Correct - Comenity can and does SP both EX and EQ, in addition to the HP for opening. The Comenity employee who shared information with myfico member Gregg stated pretty clearly that Comenity will be monitoring both EX and EQ inquiries, and that EQ and EX inquiries are factors they look at in account audit reviews.

 

I'd expect that CC's prediction will play out correctly.

Message 52 of 62
AverageJoesCredit
Legendary Contributor

Re: Comenity Shutdown, with a twist :(

Atomic, just continue to use these cards now normally as you would, as in reality if they are going to shut you down not much one can do about it. To be on safe side try to not carry too much balance just in case . Dont know when you got the 11 cards, but i would let them breathe abit before apping againSmiley Happy
Message 53 of 62
Blackswizz750
Established Contributor

Re: Comenity Shutdown, with a twist :(

DeeDee78, I am sorry this happened to you. I am ranking Comenity with Barclays now and its bad business for their retail partners. folks on here work hard to get their credit profiles in tack only to be knocked down. I have two, wayfair and Overstock and I may close mine out after the 1 year mark(if I make it one year :0).NOt sure if the retail partners know this but Comenity has screws loose and it may not end well if they keep doing this(why have th SCT if they are pulling lines)?

Message 54 of 62
Anonymous
Not applicable

Re: Comenity Shutdown, with a twist :(

Hello all.....

 

So the Comenity bus yields its ugly head again. Thank you Humu for referncing the earlier thread. Hopefully that can shed some light. What many here need to understand is that the algorithm that runs comenity is really, really nuts. Even those (supervisors) who work for comenity bank (and comenity capital...2 seperate entities) are blown away by what has (and is) happening. When confronted by enraged consumers...approved me tuesday...closed me thursday...et al....the supervisors arent scripted as to what to say....THEY REALLY HAVE NO CLUE.......its crazy....ie

 

1...You have few inquiries...yet have high exposure with other creditors...audit=closure.

 

2...You have numerous inquiries...yet have low exposure with other creditors...audit=closure

 

3...You have few inquiries...low exposure...great score...but called in too many times for questions or cli requests...audit=closure

 

To be safe (and no one is really safe).....follow this rule of thumb.

 

If you have many (or few) inquiries...watch your overall utilization. Comenity is very squemish and will soft pull eq and ex often. If they feel that you may become over extended...they will close your account.

 

UNLESS YOU MUST>>>>>NEVER CALL....NEVER CALL. Similar to calling Chase's underwriting team (also a nightmare) whenever you call for an issue you will open your account up for review. Examples...

 

1...cli

 

2...upgrade from visa to visa sig

 

3...balance transfer

 

4...account question

 

Many of you may consider this supposition....but this is as real as it comes. As Humu refernced I have a good friend (old girlfriend...long story...ugh) who feeds me this info. So..if anyone has a question they want answered...send me a msg here on fico and ill get back to you as best I can (usually 24 hours)

 

So....best chance of keeping your accounts open...low inqs....low total util....no call ins (cli by luv button only)...magic eight ball.

 

One last thing....RELAX....they close you down..they close you down. It is OUR lives we lead...and should never be a slave to our credit. Take a deep breath....enjoy your day....go home...and call the ones you love......because in the long run...thats all that really matters.

 

Be well all.

 

Gregg

Message 55 of 62
Anonymous
Not applicable

Re: Comenity Shutdown, with a twist :(


@Anonymous wrote:

Hello all.....

 

So the Comenity bus yields its ugly head again. Thank you Humu for referncing the earlier thread. Hopefully that can shed some light. What many here need to understand is that the algorithm that runs comenity is really, really nuts. Even those (supervisors) who work for comenity bank (and comenity capital...2 seperate entities) are blown away by what has (and is) happening. When confronted by enraged consumers...approved me tuesday...closed me thursday...et al....the supervisors arent scripted as to what to say....THEY REALLY HAVE NO CLUE.......its crazy....ie

 

1...You have few inquiries...yet have high exposure with other creditors...audit=closure.

 

2...You have numerous inquiries...yet have low exposure with other creditors...audit=closure

 

3...You have few inquiries...low exposure...great score...but called in too many times for questions or cli requests...audit=closure

 

To be safe (and no one is really safe).....follow this rule of thumb.

 

If you have many (or few) inquiries...watch your overall utilization. Comenity is very squemish and will soft pull eq and ex often. If they feel that you may become over extended...they will close your account.

 

UNLESS YOU MUST>>>>>NEVER CALL....NEVER CALL. Similar to calling Chase's underwriting team (also a nightmare) whenever you call for an issue you will open your account up for review. Examples...

 

1...cli

 

2...upgrade from visa to visa sig

 

3...balance transfer

 

4...account question

 

Many of you may consider this supposition....but this is as real as it comes. As Humu refernced I have a good friend (old girlfriend...long story...ugh) who feeds me this info. So..if anyone has a question they want answered...send me a msg here on fico and ill get back to you as best I can (usually 24 hours)

 

So....best chance of keeping your accounts open...low inqs....low total util....no call ins (cli by luv button only)...magic eight ball.

 

One last thing....RELAX....they close you down..they close you down. It is OUR lives we lead...and should never be a slave to our credit. Take a deep breath....enjoy your day....go home...and call the ones you love......because in the long run...thats all that really matters.

 

Be well all.

 

Gregg


Thank you, Gregg! Really nice to see you Smiley Happy

Message 56 of 62
Anonymous
Not applicable

Re: Comenity Shutdown, with a twist :(

Hummu.....the pleasure is all mine Smiley Happy  Smiley Happy

 

Be well

 

Gregg

Message 57 of 62
Anonymous
Not applicable

Re: Comenity Shutdown, with a twist :(

@Anonymous

 

Thanks for the reminder of the numerous situations that lead to account t closures.  Unfortunately I'm sure we will see a post before long from someone upset that their card isn't a Visa Signature (and probably would never use any of the benefits regardless) and how they plan to contact the Comenity EO to try to get an upgrade :-/

Message 58 of 62
CreditMagic7
Mega Contributor

Re: Comenity Shutdown, with a twist :(


@Anonymous wrote:

Hello all.....

 

 

So....best chance of keeping your accounts open...low inqs....low total util....no call ins (cli by luv button only)...magic eight ball.

 

 

Be well all.

 

Gregg


Magic 8 Ball. LoL

 

So very right Smiley Very Happy

Message 59 of 62
Anonymous
Not applicable

Re: Comenity Shutdown, with a twist :(

Glad I never messed with the crudmenity cards.
Message 60 of 62
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