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Comenity Statement Processing... Weird?

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Anonymous
Not applicable

Comenity Statement Processing... Weird?

Does anybody else notice that Comenity seems to change statement dates frequently, especially to add new charges? I made a few charges on one of my Comenity cards on the normal statement date. I always PIF. Statement comes out and those charges have been incorporated. On one of the other ones, a few months ago, I made a few charges two days after the normal statement date. Statement comes out and those charges are on there!? angry.gif

Message 1 of 10
9 REPLIES 9
FinStar
Moderator Emeritus

Re: Comenity Statement Processing... Weird?

Comenity closing dates will vary, they are not fixed unlike the payment due date. Depending on the month, expect them to fluctuate (typically withing 3-4 days out).

For example, if your due date is on the 22th, the closing date can range from the 25th - 29th, depending on the month.
Message 2 of 10
SweetCreditObsession
Valued Contributor

Re: Comenity Statement Processing... Weird?

I don't use the card often but expect a statement to generate not long after use.


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Message 3 of 10
UpperNwGuy
Valued Contributor

Re: Comenity Statement Processing... Weird?

If you use a card every month, you'll probably get a statement on the same day each month.  If you go for many months without using a card, and then suddenly use it, the lender sometimes is eager to get the payments flowing again, and cuts the statement as soon as possible.  This used to happen to me with store cards, but I can't remember if they were Comenity cards or not.

 

It's important to understand that lenders consider a customer to be a good one if they hear from them (in the form of a payment) every month. Putting cards in the sock drawer makes lenders nervous.

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Message 4 of 10
Anonymous
Not applicable

Re: Comenity Statement Processing... Weird?


@UpperNwGuy wrote:

If you use a card every month, you'll probably get a statement on the same day each month.  If you go for many months without using a card, and then suddenly use it, the lender sometimes is eager to get the payments flowing again, and cuts the statement as soon as possible.  This used to happen to me with store cards, but I can't remember if they were Comenity cards or not.

 

It's important to understand that lenders consider a customer to be a good one if they hear from them (in the form of a payment) every month. Putting cards in the sock drawer makes lenders nervous.


What happens if a customer has more than one card with a lender and SD's one while continuing to use the other one?

Message 5 of 10
Anonymous
Not applicable

Re: Comenity Statement Processing... Weird?


@FinStar wrote:
Comenity closing dates will vary, they are not fixed unlike the payment due date. Depending on the month, expect them to fluctuate (typically withing 3-4 days out).

For example, if your due date is on the 22th, the closing date can range from the 25th - 29th, depending on the month.

@Anonymous @FinStar! This seems to be what is happening. I'm just going to have to limit my purchases to the middle of the month lol. I appreciate the insight.

Message 6 of 10
Anonymous
Not applicable

Re: Comenity Statement Processing... Weird?

I have one Comenity card and the statement date is always exactly 26 days before the next due date.

Message 7 of 10
HeavenOhio
Senior Contributor

Re: Comenity Statement Processing... Weird?

With banks that float statement dates around a bit, you simply have to make a note to check to see what it is each month. Hopefully, the next statement date is shown fairly prominently in your account when you log in. If not, check the current statement for the next closing date.

Message 8 of 10
HeavenOhio
Senior Contributor

Re: Comenity Statement Processing... Weird?


@Anonymous wrote:
What happens if a customer has more than one card with a lender and SD's one while continuing to use the other one?

It can vary from one bank to the next. AMEX is good about letting one card prop up others. With Capital One, cards are considered independently for CLIs, but balances on one card can prevent another from being CLD'ed for non-use.

Message 9 of 10
Anonymous
Not applicable

Re: Comenity Statement Processing... Weird?


@HeavenOhio wrote:

With banks that float statement dates around a bit, you simply have to make a note to check to see what it is each month. Hopefully, the next statement date is shown fairly prominently in your account when you log in. If not, check the current statement for the next closing date.


I find it easier (in the long run) to figure out the  rule the bank uses to determine the statement dates. I have 10 credit cards with floating statement  dates,  but for each  of them I  know exactly  how the statement date  is determined.  If people are interested, I could start a thread on what rules the various banks use.

Message 10 of 10
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