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Comenity cards and recent frustrations

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su11ivan18
Valued Member

Comenity cards and recent frustrations

I have 2 cards with them (Bed Bath & Beyond / Overstock). I was lucky that I paid off my acccount before the website issues and there was no impact for making a payment. Now the 2 months and going w/o reporting. Anyone going to close their cards due to this? Thoughts? I’m keeping them but no interest in using them at this point out of frustration.

current 
01.01.17  

Message 1 of 218
217 REPLIES 217
SUPERSQUID
Valued Contributor

Re: Comenity cards and recent frustrations

I also have 2 cards with them. Dont sweat late reporting a lot of cards do it. i see many of my various cards 1 or 2 months behind. one of my comenity cards the bread cash back amex is 2 months old and hasnt reported yet, also penfed is one of the snails in that regard, at least with me.

{ BK7 DC 12/2019 } target 2800/ kohls Visa 7000/ discover IT cb 6500 / 2nd discover IT cb 6000/mercury 4100 / firestone 2800 /legacy 3000 /first savings bank cc 3000/ cap1 QS 5000/ cap 1 savor one 3100 /Bread rewards Amex 4k, Penfed PCR signature visa 10k/ penfed gold 7.5k NFCU >signature visa cash rewards 21700/bread cashback amex 8000

>/ nfcu platinum 15k, BABY NEEDS NEW SHOES !!!!!
closed-- reflex, applied bank, first digital, mission lane, ikea, fingerhut, big lots, valero gasoline, ollo, more to come
Rebuilding since September 2020
who i burned - chase, cap 1, TD bank, Sync, were the biggies
Income 40k
Total utilization around 20 pct depending on my current usage/needs
Ficos ,most are slightly above 700, the 9's slightly higher than the 8's

TCL - about 110k
Retired since 2017
Message 2 of 218
OmarGB9
Community Leader
Super Contributor

Re: Comenity cards and recent frustrations

No I won't close my Zales card, but I'm definitely not getting anymore Comenity cards, nor am I using my Zales card anymore. I'll just pay off my promo balance and leave it open for padding.


Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 3 of 218
blindambition
Senior Contributor

Re: Comenity cards and recent frustrations

They'll hopefully get their system and rebranding sorted. There's no need to close. Take advantage of the card perks, just PIF before statement close.

Message 4 of 218
805orbust
Valued Contributor

Re: Comenity cards and recent frustrations

Personally I find their payment websites the easiest to use when it comes to simplicity. Too bad I don't really use the (2) that I have.



Message 5 of 218
su11ivan18
Valued Member

Re: Comenity cards and recent frustrations


@blindambition wrote:

They'll hopefully get their system and rebranding sorted. There's no need to close. Take advantage of the card perks, just PIF before statement close.


Yes, exactly how I'm thinking as well

current 
01.01.17  

Message 6 of 218
su11ivan18
Valued Member

Re: Comenity cards and recent frustrations


@OmarGB9 wrote:

No I won't close my Zales card, but I'm definitely not getting anymore Comenity cards, nor am I using my Zales card anymore. I'll just pay off my promo balance and leave it open for padding.


Yes, pretty much exactly how I'm treating the situation as well. 

current 
01.01.17  

Message 7 of 218
FireMedic1
Community Leader
Mega Contributor

Re: Comenity cards and recent frustrations

@su11ivan18BB&B are closing 150 stores. On the news yesterday. Just saying.


Message 8 of 218
TryItAgain
Regular Contributor

Re: Comenity cards and recent frustrations

I got an email a few days ago...Screenshot_20220903-211230_Gmail.jpg

 

I'm like **bleep**, I use it every 6 mos to keep buffer alive, 27k limit. So I quickly logged in and still said open. 

 

I then purchased $6 socks to test it, went through fine. Called them they said they sent a lot of emails and cards out and most accounts were closed, but nm I see yours is still open.

 

2 days later, I get this...

Screenshot_20220903-211607_Gmail.jpg

 

What in the world is going on at this bank?

 

Closing new home build in few months, don't want any credit changes right now.

 

(Ch7 Discharged 12/12) AvgScore 807

Personal-
NFCU Platinum 50k | NFCU Flagship 20k | NFCU More Rewards 10k | NFCU NavChek PLOC 15k | PenFed Power Cash 25k | PenFed Gold 15k | PenFed Pathfinder 10k | PenFed OLOC 3K | GTE Financial CU 15k | VyStar CU Cash Back 25k | VyStar CU PLOC 15k | FNBO Evergreen 25k | FNBO 11.85K | BofA Cash Rewards 10.1k | Capital One Venture 13k | Capital One QS 7k | PNC Cash Rewards 15.5k | Citi Costco 8.5k | US Bank Cash+ 10k | Discover 14.8k | Discover 14.1k | Regions Cash 6k | Truist Enjoy Cash 9k | Truist Future 6.5k | Elan Max Cash 7k | Wells Fargo Reflect 20k | Fifth Third 7k | USAA PrefRew 15k | CFNA Tires Plus MC 8k | GM Rewards 3.5k | TD Bank Cash 3.5k | Amex BCP 3K | Lowes Store 30k | Sleep Number Store 13.5k | Home Depot Store 10k | Amazon Store 10k | Care Credit 15k | Walmart Store 6k | JCrew 25k | Jared 18.6k | HSN 4.1K | King Size 4k | Buckle 3.1k

Business-
Amex BBC 25k | Amex BBP 22k | Amex Business Platinum NPSL 30.4kPoT | Citizens Business Everyday 35k | Sams Club Business MC 25K | US Bank Business Plat 24k | Capital One Spark 2% 22k | Marcus GM Business 12.5k | Capital On Tap 2% 10k | Chase Ink 3k | Divvy 7k | PNC BLOC 50K | Citizens BLOC 50K | (Private) BLOC 75K | WEX Business Access Fuel 30k | Sams Bus Store 25k
Message 9 of 218
OmarGB9
Community Leader
Super Contributor

Re: Comenity cards and recent frustrations


@TryItAgain wrote:

I got an email a few days ago...Screenshot_20220903-211230_Gmail.jpg

 

I'm like **bleep**, I use it every 6 mos to keep buffer alive, 27k limit. So I quickly logged in and still said open. 

 

I then purchased $6 socks to test it, went through fine. Called them they said they sent a lot of emails and cards out and most accounts were closed, but nm I see yours is still open.

 

2 days later, I get this...

Screenshot_20220903-211607_Gmail.jpg

 

What in the world is going on at this bank?

 

Closing new home build in few months, don't want any credit changes right now.

 


Sounds like Comenity still can't get it together. 


Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 10 of 218
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