I joined this Cu in april 2017. And at first got denied for their cc due to me being self employed and not able to show pay stub , they wudnt accept Bank statements. BUT fast forward to aug 2017 , i got a prequalifed for auto loan email and got approved for 2.49% apr for 72 months and refinanced my toyota loan from 4% to 2.49. And they refinanced at 121% of the vehicle value. They accepted my bankstatements for auto loan, no problem 
) . At this time i have about 3000$ in the rewards checking and few days ago i applied for their visa sig cash rebate card and asked for 6500$ . Today they approved me for the full 6500$ without needing any income proof or 3 references which i had to provide for the auto loan. Overall i am very happy with this CU and their customer service.. I am waiting for my visa signature cash rebate to come in the mail and that will surely replace amex BCE. Im kind of disappointed though that the spending cap for grocery is 6000$ a year 
( i thought each month i can throw 1000$ of grocery spending on this card. Oh well i guess i can either earn 4.59 or 3.59 % on my savings depending on how much i spend using the card. I also love the fact that they dont have cash advance or balance transfer fee ) definitely will make use of their 1.99% offer. I am enjoying being a member of this Cu
@Anonymous wrote:If anyone is good with graphics, could you screenshot part of the balances/transactions page (block/blur out the sensitive parts) and maybe the bill pay?
I can't find in their site where they have any demo of the online banking, just their mobile app. (I do not use mobile apps for banks, I'm too paranoid in case my phone is ever lost/stolen. o.o)
Their products certainly look wonderful, it's just how their usability is...
Sorry for the delay - CCU underwent a system conversion last weekend, so they were down for a bit! Their website is a little archaic, but useable. Here are some screenshots:
One thing I forgot to highlight in this screenshot is that the credit card info is also missing after the system conversion. Normally it does show the balance, avail, due date, etc. They underwrite the cards, but they're managed by PSCU, so you'll actually link to another site to view that info. One interesting quirk is that your due date turns red on the due date until the next statement cuts regardless if you've paid the bill or not. That freaked me out a little the first time it happened.
The interest rate resets every month to 0.01% until you meet your requirements.
The ability to do external transfers doesn't appear until you meet the bonus requirements for at least a month.
Thankfully they switched to the standard Fiserv billpay. The old system was painful.
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@Anonymous wrote:Their customer service has been a BIG pain to deal with this morning. None of the member service representatives have any clue or authority to discuss autoloan auto pay. I dont have any info on checking the details on autopay set up when i login ( only employees store that information it seems) and the representative who was supposed to set it up , set it up wrongly even though we exchanged emails with precise details last month. Now im exchanging emails with her about how disappointed i am regarding this 'wrong auto payment set up' coz this so far appears to be the only effective form of communication. Today i am very disappointed at their customer service. If she doesnt fix it today tomorrow i will call and ask for some supervisor who has authority over these issues.
Hmm.... can't you set up an autopay under transfers? If you go to transfers, you should be able to select FROM checking TO loan, set the amount, and under scheduling, select recurring and set the frequency to monthly. Was that not how they originally set it up?