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Credit One Bank...seriously?!!

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Anonymous
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Credit One Bank...seriously?!!

What is wrong with this company?!?!!

I've had their CC for about 11 months now. I keep the balance low and pay early 3x the minimum payment every month. Never late.

I got an email saying I pre-qualify for a CLI. I applied and was denied. The reason was they don't have updated income info on file. I updated and applied again for CLI. Was denied the second time saying I haven't been a customer for 1 year yet!! The denial email invited me to apply for another one of their CCs instead. So I did. (Stupid I know).... They DENIED me again!!! The reason was that I already have a CC with them!!

THEN I get a credit alert from TU. Hard pull from Credit One Bank!!!

Now today I got an email saying I need to update my income information because I'm eligible for a CLI but they don't have income on file. I signed in to my account and it clearly says my income info was updated April 22, 2017.

Omg I swear I am going to lose my *#$% with this company. What is WRONG with them?!!
Message 1 of 31
30 REPLIES 30
Anonymous
Not applicable

Re: Credit One Bank...seriously?!!

Very sorry to hear about your troubles...I'd be chewing the rug myself with that treatment. Now you know why Credit One is looked upon with such disfavor here. On the bright side, now that you've established a credit history, you should be able to get a better card or two once you've done some shopping around...

Message 2 of 31
Anonymous
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Re: Credit One Bank...seriously?!!

Hi, Auventera. One of the most satisfying moves I made in rebuilding was closing my Credit One card. I never had any issues with them, either, and it was still satisfying. If you have other cards, then you might consider closing it down! Smiley Happy

Message 3 of 31
joltdude
Senior Contributor

Re: Credit One Bank...seriously?!!

Seriously what are your scores..

 

Credit One is upset they know your going to leave them after the first year.. so they are trying to make it difficult for you.

 

Why dont you make it easy for them.... where are your scores.... have you tried prequalifying for other cards... or considered adding a secured card from a better bank or credit union?

 

 

Let us try to steer you into freeing the albatross thats hanging on your neck...

 

I have a feeling youll be able to cancel if you fill us in with more details and move onto greener pastures

 

Most folks can move onto Cap One (oftentimes even if they are burned).. and can prequalify... though the three pulls kinda sucks.. their prequalify is pretty good

Discover secured is another option im fond of...

 

Lets move on up... you dont have to put up with this shenanigans anymore...

 

Every time a Credit One or First Premiere (or other subprime predatory bottom feeder) is closed, an angel gets its wings...

 

 

-J

 

Message 4 of 31
Anonymous
Not applicable

Re: Credit One Bank...seriously?!!

Consider yourself lucky! You did not want another credit card with that predatory lender! Just close out the card and call it a day.

Message 5 of 31
Anonymous
Not applicable

Re: Credit One Bank...seriously?!!

This is your perfect opportunity to close this account. I hate you applied and wasted a HP....time to move on to bigger and better things...blessing in disguise....Smiley Happy

Message 6 of 31
Anonymous
Not applicable

Re: Credit One Bank...seriously?!!

Thank you everybody!! My only known FICO8 is with TU at 603. VS3.0 scores are all roughly around 595.

I have the capital one quicksilver $1500 limit and Platinum $1000 limit.

I don't need credit one anymore! So I should just pay off and close?? Thank you!!!
Message 7 of 31
Anonymous
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Re: Credit One Bank...seriously?!!


@Anonymous wrote:
Thank you everybody!! My only known FICO8 is with TU at 603. VS3.0 scores are all roughly around 595.

I have the capital one quicksilver $1500 limit and Platinum $1000 limit.

I don't need credit one anymore! So I should just pay off and close?? Thank you!!!

I would, yes. Close the Credit One and let the Cap1 cards age for 9 months or so with good on-time payments. After that you should be able to get most mid-tier cards.

Message 8 of 31
fltireguy
Valued Contributor

Re: Credit One Bank...seriously?!!

Yes!! Close it now!
NFCU $60.4k/PenFed $22.5k/Commerce $15K/53 $11K/Synovus $14K/BBT $11K/CapOne $12K/DCU $7.5K/BMO $7.5K/Chase $14.5k/Cabelas $10K/ and many many more!
Total CL $398600, plus car and RV loan.
Ooh. Ooh. Getting closer to that $500K mark!
Message 9 of 31
simplynoir
Mega Contributor

Re: Credit One Bank...seriously?!!

With those two cards in hand with nice starting limits I would. Credit One eats at one's soul if it's not cut off lol.

Message 10 of 31
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