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@B335is wrote:
Yeah BoA usually calls first to see whats up. I've heard that a few times. Chase rarely (if ever does) and Amex just FR's you. But they were all very happy to take our bailout money!!!
LOL - Bailout Money -
BOA is really only useful because they are on every darn corner! I have never wanted any sort of credit with them but have used them for some banking out of sheer convenience but as the world is transitioning to online - that is becoming WAY less critical.
@Anonymous wrote:Chase has one of the the best reward programs
And Chase Bank is the No 1 bank in USA in terms of total asset
Credit Line is almost just a tempatation for them to test you on
They never want you to use more than half of credit limit on any account
Two years ago my Total credit utilization on my report went just above 30%
I got a call from Bank of America asking me Why
They wanted to know if I was out of job or something
It was ridiculous
If I had real financial problems and told them about it they would have frozen my account for sure
At the time My Limit on BoA was 20k and I had around 6800 on it
It was an eye opener for me then
I work very hard all the time to raise my limits
You can never bank on your limits they can erase it anytime
Thats not true at all. I use 90% of the credit line on my Ink card every month and PIF. My business expenses far exceed my CL so I only use the Ink card for office expense, cable, internet, cell and a few other small expenses. I dont think they have any problem with customers using most of the available line, its more about how you use it and pay. We pay the balance in full every month.
I also used about 90% of my CSP CL every month for the first 6 months again paying in full each month and they gave me an auto CLI after 6 months.
@skigirl916 wrote:
@Anonymous wrote:
@Focused10 wrote:I'm curious why you're doing all of this speculation instead of being a reasonable person and calling/meeting with someone to find out what happened? You're feeding your emotions instead of your rationale. Sounds like you don't want to know so you can continue being upset. Stop playing the victim and allow Chase to share with you their findings! Good grief!
Gosh you people are vitriolic! I will definitely be more cautious with posting here and go back to reading ...
"playing a victim" - REALLY??? I found this out at 10:00 PM last night (when I logged in to pay the darn bill!) and when I called they said I had to speak to someone in lending this morning at 8:00 so I DID ON MY WAY TO A BRANCH.
"feeding my emotions instead of your rationale" .....
THE FIRST MOMENT I COULD PHYSICALLY BE ON THE PHONE WITH THEM I WAS - GEEZ PEOPLE - GUESS I AM THE BIG IDIOT FOR THINKING THIS WAS A SUPPORT COMMUNITY.
NOTED.
Jeez. Talk about an overreaction.
I love Chase. And I'd understand if ANY bank or CU wouldn't want to extend me more credit, because I have plenty.
Clearly this is not about how grayarea37 is seeking more credit from Chase. It is about how Chase determined that her external non-Chase credit cards had too much available credit. Also, banking and credit card company experiences are very YMMV and attacking another member based on their personal experience in comparison to yours is counterproductive to this board. If you have a problem with OP and how she chooses to express her personal experience with Chase, I would suggest exiting the thread for it clearly does not jive well with your personal experience.
@Anonymous wrote:
@compassion101 wrote:What are the ages of all your accounts? Could they mean too much credit over short period of time? Or too much credit for stated income?
Valid questions .... Um - I offered tax returns and 4506T's etc .... they said my payment and ability to pay was not the issue - my response was "what does that mean?" .... I thought that was the whole business of credit cards. Plus they know my income - they see the $$ flow into the accounts so they know full well what it is and my ability to pay. I'm 37 with credit accounts dating back to 1995 ish .... Best cards in signature started acquiring within last 3 - 4 years - have closed out some older ones I didn't use as much. Never gotten store type cards or any of that jazz.
I asked if they wanted me to pay off the balances entirely - would that make them feel all warm and fuzzy? The banker in Chase said, that will actually show more availability - I was like huh? .... I'm lost.
Time for a new sandbox
Excited that maybe something spectacular could be around the corner that I never even knew about!
I'm late to the thread and I want to start by thanking you for sharing your story. I don't trust any bank as they stopped caring about customers and money on deposit since the fall of Glass–Steagall. They are now so large that we no longer matter as customers. We're all just numbers in aggregate. The Credit Union is our last refuge (and even then it varies wildly by Credit Union).
People here are overly defensive of their favorite institutions due to a major flaw in our modern society. Unlike previous generations who expected the companies they patronized to see them as the most important thing around people today do the opposite. People are insanely brand loyal which is what allows large companies to treat its customers like mere numbers. A sad reality, but it will make sympathy hard to find even when you're wronged. Sadly.
Chase's "excessive credit" explanation is a hard one to swallow, but it makes sense in a seemingly twisted sort of way. Which is why I don't follow the extreme tactics often employed here in the community. Credit cards are a profit center for banks so they want it to generate money for them. There are a variety of ways banks can make money off credit cards. Since you're a business owner I'm sure you're very familiar with the major ways... "Interchange fees" (merchant processing charges), interest on carried debt, etc.
If you're paying your card off excessively. To the point of keeping utilization very low over the long-term (paying multiple times a month, etc.) then the bank can easily see you as a customer who won't make them any money (or nearly as much as a debt carrying cardholder). They don't see any risk of you ever carrying a balance. If you're not willing to be a profit center for them then they feel they can put that money to someone who will. Keep in mind that credit granted to you, even if unused, can't be granted by the bank to another customer. Banks want to see credit used, not siting idle. You have to walk a fine line of showing credit not idle while ensuring you also don't pay for the credit. Multiply this across all of your cards and you can see an issuer looking at a file of "$100K in credit, under $10K used" (keeping you under the magical 10% util target) and them reaching the conclusion of "excessive credit". They, like you, want to put money where it will make them the most.
This is why I pay my credit cards in full on the statement due date, but don't pay any sooner. The only time I will pay early to push down utilization is when I'm actively seeking credit. I still pay no interest on the debt and I don't run the risk of making the bank think my credit is better sent elsewhere.
Keep in mind, our goals here of not actually paying for the credit we use is not what the banks want. What is in their best interest isn't in ours. Thus is the nature of our forced relationship.
Thats why I only have 1 account for each bank
Sure I love to open couple more chase and couple more Barclay for their nice rewards
but I strictly avoid this
When we had recession in 08 my Father Had 2 BoA CCs with 30k each credit line
He Used up 10k on 1 account and 9k on the other
His Banker guy at BoA begged him to apply for another one so he can make few commision dollars
My father did as a favor
Few Days later BoA called my dad and reduced credit line to 12k each leaving only 2k, 3k wiggle room
This is what they can do to you
I think the main point everyone is trying to make is that banks dont close accounts for no reason.
Perception is everything and in most cases people who have had cards shut down do not perceive their CC or banking behavior as "risky", even when most of us definitely would. Because of that most people that get account closed will always claim....."no reason" but in 99% of these cases, if we could look at their entire financial picture it would be very easy to see why.
Ofcourse, mistakes and overeactions by banks can and will me made.
@IWOL wrote:
@Anonymous wrote:Chase has one of the the best reward programs
And Chase Bank is the No 1 bank in USA in terms of total asset
Credit Line is almost just a tempatation for them to test you on
They never want you to use more than half of credit limit on any account
Two years ago my Total credit utilization on my report went just above 30%
I got a call from Bank of America asking me Why
They wanted to know if I was out of job or something
It was ridiculous
If I had real financial problems and told them about it they would have frozen my account for sure
At the time My Limit on BoA was 20k and I had around 6800 on it
It was an eye opener for me then
I work very hard all the time to raise my limits
You can never bank on your limits they can erase it anytime
Thats not true at all. I use 90% of the credit line on my Ink card every month and PIF. My business expenses far exceed my CL so I only use the Ink card for office expense, cable, internet, cell and a few other small expenses. I dont think they have any problem with customers using most of the available line, its more about how you use it and pay. We pay the balance in full every month.
I also used about 90% of my CSP CL every month for the first 6 months again paying in full each month and they gave me an auto CLI after 6 months.
If you pay off every month then 90% doesn't get reported to the bureaus as higest balance reported
of course this is no problem
@Anonymous wrote:
@IWOL wrote:
@Anonymous wrote:Chase has one of the the best reward programs
And Chase Bank is the No 1 bank in USA in terms of total asset
Credit Line is almost just a tempatation for them to test you on
They never want you to use more than half of credit limit on any account
Two years ago my Total credit utilization on my report went just above 30%
I got a call from Bank of America asking me Why
They wanted to know if I was out of job or something
It was ridiculous
If I had real financial problems and told them about it they would have frozen my account for sure
At the time My Limit on BoA was 20k and I had around 6800 on it
It was an eye opener for me then
I work very hard all the time to raise my limits
You can never bank on your limits they can erase it anytime
Thats not true at all. I use 90% of the credit line on my Ink card every month and PIF. My business expenses far exceed my CL so I only use the Ink card for office expense, cable, internet, cell and a few other small expenses. I dont think they have any problem with customers using most of the available line, its more about how you use it and pay. We pay the balance in full every month.
I also used about 90% of my CSP CL every month for the first 6 months again paying in full each month and they gave me an auto CLI after 6 months.
If you pay off every month then 90% doesn't get reported to the bureaus as higest balance reported
of course this is no problem
ONly if you PIF before te statement cuts, which wasn't stated. And an issuer knows what you are spending on their own card(s), whether it reports or not.
But a lot of people go above 50% on individual cards without adverse action.
@yfan wrote:
@Ghoshida wrote:
Also, over the past couple of weeks, many members of this community are responding to a poster's problem by first saying, "You must have done something wrong. Are you sure you haven't dome something wrong? You must have because the big banks are wonderful."
Whie my sympathies here lie entirely with the OP, with all due respect, no one has said this. Attempting to find out the reason a bank gave for credit card closure before making up one's mind is not the same thing as saying that banks are wonderful. Not having a knee-jerk reaction against a big bank is not the same thing as extoling the virtues of big banks.
I would also say that the situation here isn't about "right" or "wrong" at all. This isn't a moral issue. This is far more about likes and dislikes. We like it when banks and financial institutions give us good credit lines. But a bank may not like it when it thinks that the total amount of available credit is too much. Incidentally, I agree with many here that the credit available to OP, even prior to the closures, hardly seems excessive by any standard. But that's not our call to make - it's the creditor's. The reaction should be, as OP's is, that if Chase doesn't want our business, then we can take our money elsewhere. That's what OP should do, and I'm glad, is doing.
Thanks and agreed!
I certainly have my opinion and don't expect anyone to not have their own .... just don't want to feel like I have to "defend" myself and told I am "playing a victim" .... that was all.
Chase's decision to close the accounts does not seem well founded to myself or the local Chase branch bankers that know me and my business and are definitely anxious to see this "letter" that has been sent. I also agree with someone that posted that this might be some sort of computer generated output algorithm or something because it all just feels a little off and the responses today were quite robotic and non-specific .... and that it will be reviewed again in 30 - 45 days (kind of whether I request it or not) .... We shall see.
If you're paying your card off excessively. To the point of keeping utilization very low over the long-term (paying multiple times a month, etc.) then the bank can easily see you as a customer who won't make them any money (or nearly as much as a debt carrying cardholder). They don't see any risk of you ever carrying a balance. If you're not willing to be a profit center for them then they feel they can put that money to someone who will. Keep in mind that credit granted to you, even if unused, can't be granted by the bank to another customer. Banks want to see credit used, not siting idle. You have to walk a fine line of showing credit not idle while ensuring you also don't pay for the credit. Multiply this across all of your cards and you can see an issuer looking at a file of "$100K in credit, under $10K used" (keeping you under the magical 10% util target) and them reaching the conclusion of "excessive credit". They, like you, want to put money where it will make them the most.
This is why I pay my credit cards in full on the statement due date, but don't pay any sooner. The only time I will pay early to push down utilization is when I'm actively seeking credit. I still pay no interest on the debt and I don't run the risk of making the bank think my credit is better sent elsewhere.
Keep in mind, our goals here of not actually paying for the credit we use is not what the banks want. What is in their best interest isn't in ours. Thus is the nature of our forced relationship.
You have a VERY good point here .... maybe they didn't see me as a valued customer because they weren't earning enough
I did shift business to NFCU starting in October because it was easier to do things all in one place and sent more there with the higher limit. I did make a point to use my Chase cards but maybe not enough and my diligence with my payments maybe hurt me rather then helped me here.