cancel
Showing results for 
Search instead for 
Did you mean: 

Discover changed Acct# and Routing # on 2 Cards

tag
FireMedic1
Community Leader
Mega Contributor

Discover changed Acct# and Routing # on 2 Cards

I made my first statement payment on the 3rd for my new second It card. Kept looking for it to clear my checking today. Weird. Nada. Logged into Discover and see returned payment. Huh? I've had the same checking account for years. Called Discover and they said the last 4 account numbers were ****. What? Thats not my checking account numbers. Routing number was right. I've never made changes to banking info with Discover. They said the account doesnt exist. No kidding. So they were very nice and refunded the payment return fee and assurred me my account wouldn't be closed. It was no fault of mine. Computer glitch.

 

So while I had the nice lady on the phone I went to check the banking info on my first It Card. Wait. She and I saw the routing number was changed also. What the heck is going on here? But the account number was right. So in 1 day, the computer changed my account # on my new card and then changed the routing number on the old card with right account #. Were both like whats going on here. So while I had her on the phone she confirmed all the banking info was right after changing everything to the correct numbers. So you may want to check your banking info online to make sure your numbers wasn't changed by the computer. So new password now. But thanks to whoever wanted to pay my bills. Smiley Happy



BK Free Aug25
Message 1 of 12
11 REPLIES 11
Anonymous
Not applicable

Re: Discover changed Acct# and Routing # on 2 Cards

FireMedic1 ... thanks for the "heads up" ...
Message 2 of 12
AverageJoesCredit
Legendary Contributor

Re: Discover changed Acct# and Routing # on 2 Cards

Sorry FireMedic, IT WAS MESmiley Wink. I was trying to make an early payment in hopes of some DD luvSmiley Happy
Message 3 of 12
Anonymous
Not applicable

Re: Discover changed Acct# and Routing # on 2 Cards


@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS MESmiley Wink. I was trying to make an early payment in hopes of some DD luvSmiley Happy

This! LOL! 

 

OP that sucks, but glad it got caught early, fixed and that they were taking accountability for it. It got me checking my linked bank accounts with them as I have two on there. 

Message 4 of 12
Anonymous
Not applicable

Re: Discover changed Acct# and Routing # on 2 Cards

Honestly in this case I would rather it be a hacked account, the idea of a dyslexic mothership payment computer is scary.

Message 5 of 12
FireMedic1
Community Leader
Mega Contributor

Re: Discover changed Acct# and Routing # on 2 Cards


@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS MESmiley Wink. I was trying to make an early payment in hopes of some DD luvSmiley Happy

Figured it was you. Or this guy from the past....Smiley Mad

original.jpg



BK Free Aug25
Message 6 of 12
CreditCuriosity
Moderator Emeritus

Re: Discover changed Acct# and Routing # on 2 Cards


@FireMedic1 wrote:

@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS MESmiley Wink. I was trying to make an early payment in hopes of some DD luvSmiley Happy

Figured it was you. Or this guy from the past....Smiley Mad

original.jpg


I hate that guy as he move to zero or nada whenever i throw a dark at the board

Message 7 of 12
minski
Established Contributor

Re: Discover changed Acct# and Routing # on 2 Cards

Oh, wow. I had a similar incident with Fidelity Visa. Nothing changed. I had auto pay that went through without incident for over a year and all of a sudden I got a returned payment fee. I never followed up on it but always wondered what happened. I had SUCH trouble when I tried to pay with other accounts; NONE of them would go through until I transferred money to my Fidelity CMA account and paid from there. Since then, I've been wary of using any account but the CMA one to pay the Fidelity Visa which has been a pain in the neck for me. I wonder whether that had initially been a computer glitch as well. 

 


@FireMedic1 wrote:

I made my first statement payment on the 3rd for my new second It card. Kept looking for it to clear my checking today. Weird. Nada. Logged into Discover and see returned payment. Huh? I've had the same checking account for years. Called Discover and they said the last 4 account numbers were ****. What? Thats not my checking account numbers. Routing number was right. I've never made changes to banking info with Discover. They said the account doesnt exist. No kidding. So they were very nice and refunded the payment return fee and assurred me my account wouldn't be closed. It was no fault of mine. Computer glitch.

 

So while I had the nice lady on the phone I went to check the banking info on my first It Card. Wait. She and I saw the routing number was changed also. What the heck is going on here? But the account number was right. So in 1 day, the computer changed my account # on my new card and then changed the routing number on the old card with right account #. Were both like whats going on here. So while I had her on the phone she confirmed all the banking info was right after changing everything to the correct numbers. So you may want to check your banking info online to make sure your numbers wasn't changed by the computer. So new password now. But thanks to whoever wanted to pay my bills. Smiley Happy


 

Message 8 of 12
AverageJoesCredit
Legendary Contributor

Re: Discover changed Acct# and Routing # on 2 Cards


@FireMedic1 wrote:

@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS MESmiley Wink. I was trying to make an early payment in hopes of some DD luvSmiley Happy

Figured it was you. Or this guy from the past....Smiley Mad

original.jpg


HahaSmiley Happy Dang I remember thatSmiley Wink. Should have Credit Curiosity sticky that on the 2 big Discover threadsSmiley Happy

Message 9 of 12
pizza1
Community Leader
Super Contributor

Re: Discover changed Acct# and Routing # on 2 Cards

This is why I push payments. I do not have any banking info "on file" with anyone....period. No CC, no auto payments, no nothing!

Message 10 of 12
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.