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I made my first statement payment on the 3rd for my new second It card. Kept looking for it to clear my checking today. Weird. Nada. Logged into Discover and see returned payment. Huh? I've had the same checking account for years. Called Discover and they said the last 4 account numbers were ****. What? Thats not my checking account numbers. Routing number was right. I've never made changes to banking info with Discover. They said the account doesnt exist. No kidding. So they were very nice and refunded the payment return fee and assurred me my account wouldn't be closed. It was no fault of mine. Computer glitch.
So while I had the nice lady on the phone I went to check the banking info on my first It Card. Wait. She and I saw the routing number was changed also. What the heck is going on here? But the account number was right. So in 1 day, the computer changed my account # on my new card and then changed the routing number on the old card with right account #. Were both like whats going on here. So while I had her on the phone she confirmed all the banking info was right after changing everything to the correct numbers. So you may want to check your banking info online to make sure your numbers wasn't changed by the computer. So new password now. But thanks to whoever wanted to pay my bills.
@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv
This! LOL!
OP that sucks, but glad it got caught early, fixed and that they were taking accountability for it. It got me checking my linked bank accounts with them as I have two on there.
Honestly in this case I would rather it be a hacked account, the idea of a dyslexic mothership payment computer is scary.
@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv
Figured it was you. Or this guy from the past....
@FireMedic1 wrote:
@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv
Figured it was you. Or this guy from the past....
I hate that guy as he move to zero or nada whenever i throw a dark at the board
Oh, wow. I had a similar incident with Fidelity Visa. Nothing changed. I had auto pay that went through without incident for over a year and all of a sudden I got a returned payment fee. I never followed up on it but always wondered what happened. I had SUCH trouble when I tried to pay with other accounts; NONE of them would go through until I transferred money to my Fidelity CMA account and paid from there. Since then, I've been wary of using any account but the CMA one to pay the Fidelity Visa which has been a pain in the neck for me. I wonder whether that had initially been a computer glitch as well.
@FireMedic1 wrote:I made my first statement payment on the 3rd for my new second It card. Kept looking for it to clear my checking today. Weird. Nada. Logged into Discover and see returned payment. Huh? I've had the same checking account for years. Called Discover and they said the last 4 account numbers were ****. What? Thats not my checking account numbers. Routing number was right. I've never made changes to banking info with Discover. They said the account doesnt exist. No kidding. So they were very nice and refunded the payment return fee and assurred me my account wouldn't be closed. It was no fault of mine. Computer glitch.
So while I had the nice lady on the phone I went to check the banking info on my first It Card. Wait. She and I saw the routing number was changed also. What the heck is going on here? But the account number was right. So in 1 day, the computer changed my account # on my new card and then changed the routing number on the old card with right account #. Were both like whats going on here. So while I had her on the phone she confirmed all the banking info was right after changing everything to the correct numbers. So you may want to check your banking info online to make sure your numbers wasn't changed by the computer. So new password now. But thanks to whoever wanted to pay my bills.
@FireMedic1 wrote:
@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv
Figured it was you. Or this guy from the past....
Haha Dang I remember that
. Should have Credit Curiosity sticky that on the 2 big Discover threads
This is why I push payments. I do not have any banking info "on file" with anyone....period. No CC, no auto payments, no nothing!