Discover soft cli question

Anonymous · ‎12-09-2014

I attempted to see if i could get a soft cli online and got a "your request cannot be compketed at this time" msg. I then attempted to call number on back on card to see if i could request one through automated system. After listentening to all options i realized that there was not a cli option. I've had card for four months. Is there something im doing wrong? Should i dial another number?

Thanks

Jansroom726 · ‎12-09-2014

I could be mistaken - however I believe the phone-in option is only available during certain hours?

At least that's what I thought.

I called on my lunch hour this past Saturday and they gave me a $1,000 increase.

Good luck!

25 years old. Scores around 740. Income = 45K. Chase Car Loan @ 2.4%, AAOA = 2 years. Total Personal CL = 120k.

newhis · ‎12-09-2014

@Anonymous wrote:
I attempted to see if i could get a soft cli online and got a "your request cannot be compketed at this time" msg. I then attempted to call number on back on card to see if i could request one through automated system. After listentening to all options i realized that there was not a cli option. I've had card for four months. Is there something im doing wrong? Should i dial another number?

Thanks

The phone option first started for me after 6 statements. Also for DW.

Anonymous · ‎12-10-2014

I think you can get a CLI after six months. When my sixth statement cut, I tried hitting the CLI button and got the same error as you. However, when I logged back in after a day or two I saw they automatically gave me an increase.

Either way, I think 4 months is too early.

ojefferyo · ‎12-10-2014

Discover told me it's every 90 days

Amex Platinum, Amex Hilton HHonors Surpass, Chase Southwest Premier, Chase Marriott Rewards Premier, Discover IT, Sony Visa, Barclay Arrival+ MC, Cabela Visa, Walmart SC, Amazon SC, Kohls, Diners Club Premier, PayPal Credit, PenFed Platinum Reward Visa, PenFed PLOC, Chase Ritz Carlton, Citi TY Premier, Amex BCP, Discover Miles, Care Credit, Blue Nile SC, iComfort SC, Cap1 Venture, Chase Hyatt, Lowes, US Bank Cash+, Citi Costco Visa

Anonymous · ‎12-10-2014

@Anonymous wrote:
I attempted to see if i could get a soft cli online and got a "your request cannot be compketed at this time" msg. I then attempted to call number on back on card to see if i could request one through automated system. After listentening to all options i realized that there was not a cli option. I've had card for four months. Is there something im doing wrong? Should i dial another number?

Thanks

Hi! what happened with your CLI?? next week is my 90 days, and today if i click on the luv button i got the same message, i hope next week the luv button works!!

Anonymous · ‎12-10-2014

@Jansroom726 wrote:
I could be mistaken - however I believe the phone-in option is only available during certain hours?
At least that's what I thought.

I called on my lunch hour this past Saturday and they gave me a $1,000 increase.

Good luck!

Now that's a lunch I can keep down.

ba-dum tshhhhhhh!

Anonymous · ‎12-10-2014

Are CLIs from Discover always soft? A Discover CSR told me it normally requires a hard pull.

uswala · ‎12-10-2014

@Anonymous wrote:
Are CLIs from Discover always soft? A Discover CSR told me it normally requires a hard pull.

They have both. If you talk to a CSR for CLI you can tell them that you do not want a HP. In most cases they will confirm with you if they need a HP.

uswala · ‎12-10-2014

@Jansroom726 wrote:
I could be mistaken - however I believe the phone-in option is only available during certain hours?
At least that's what I thought.

I called on my lunch hour this past Saturday and they gave me a $1,000 increase.

Good luck!

+1

I do not know exact hours but that is the case IMO as well.

When I tried calling them in late night say around 11 PM CST I do not get that option. However, I get that option during the day time.