Does any one else get annoyed being asked if they want to open a department store CC at check out?

[Anonymous]

Your not the only one who gets annoyed!

[UncleB]

This is an interesting thread...

I generally just say 'no, thank you' and that's enough. 

However at Belk - where I really do already have the card - when asked about opening their card and I mention I already have it all 'card talk' ceases, just as one of the previous posters in the thread mentioned.  (I usually get more back using my BCP at Belk than the Belk card.)  I had never considered using this everywhere, but I can see how it would be an effective way to move things along, even if it's less than truthful.

Having also worked retail in the past, I'll also mention to go easy on the clerks... your 'beef' is with the management, not the person ringing your sale. 

[vanillabean]

I’m not so sure it’s as simple as just wanting to saying no in one way or another. When you reserve airline tickets and are pestered through a maze of optional services all defaulting to yes, sooner or later something is bound to fall through the cracks, not to forget the ever increasing likelihood of a headache.

[Anonymous]

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@Anonymous wrote:
I worked retail when I was 18 years old… I did not judge people that got denied credit I judge(d) people returning crap. Mmmhmm.

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Oh, me too on the returns!!  I primarily worked in fine jewelry,f or about 6 years in the late 90's, both at Service Merchandise (anybody remember that store?) and at a large department store.  It was alwas so obvious when someone was lying about why they were returning something.

The mother of a VERY famous NBA star who was still playing at that time always shopped in my store during weekday mornings.  She was always decked out from head to toe in the team gear for whoever her son was playing for at the time.  She was a very tall woman with huge fingers. She would buy these $3k diamond rings which we would then have to size up to a 10 to fit her.  Then she would return them a few weeks later.  It was obvious she had only bought it to wear to some event.  Because they were sized up so much, we could not re-sell them.  You cant take the settings back down more than 1-2 sizes without messing them up so we always had to damage them out.  Management was afraid to say anything to her because of who her son was.   We all hated to see her come in to the store because we worked on commission and we knew how it would turn out.    The goofiest part was that her son could have bought her 100 of whichever ring she wanted.  SMH.  

[Anonymous]

It's OK to get annoyed by this question constantly and that this annoyance prompted the OP to start this thread.  The OP even said that they know it is the employee's job to ask.  That doesn't make it any less annoying though.  I feel bad for the uninformed 18 or 19 year olds that don't know any better and just hear "save 10% today" or whatever and pull the trigger on the app without even realizing what they are doing.  As with everything business-related, the answer 99 times out of 100 is "money" whenever a topic like this comes up, so no doubt we "get" it.

[GalaxyStars]

As a customer service rep I defintely have experience in being forced to sell or upsell.

I never get angry at the cashier or rep, but I do find myself getting angry at the company. And I always let it be known on any survey.

Take Gamestop for example, there reps pressure pre orders and memberships so much to the point that I stopped shopping there.

I will buy from Amazon, BestBuy and anywhere, Gamestop is a last resort.

[Anonymous]

This is why I love Target they offer 2 versions of their card. A Debit Card which you won't build credit but you won't get a HP either or a Credif Card you'll get a HP but can build credit.

At least there's options with them I've yet to see a downside to their debit card.

[Anonymous]

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@Sharingan wrote:

No, not at all. With how many questions I already get asked when checking out, what's one more? Usually, I completely filter out whatever else the cashier has to say after "how are you today?" anyway, so I can make sure my items ring up correctly. If they want to continue talking after I say "no thanks," that's their business. 

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+1

[Anonymous]

I actually enjoy it when Sam's workers ask me if I'd like to apply for the Sam's MC.

I always say, "No, thank you, I have applied and was denied (true). So, today, I'm going to use a different card that offers (depending on the day) 2 times or 5 times the amount of cash back as that Sam's Mastercard. Thank you for asking though"

[wasCB14]

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@GalaxyStars wrote:
As a customer service rep I defintely have experience in being forced to sell or upsell.

I never get angry at the cashier or rep, but I do find myself getting angry at the company. And I always let it be known on any survey.

Take Gamestop for example, there reps pressure pre orders and memberships so much to the point that I stopped shopping there.

I will buy from Amazon, BestBuy and anywhere, Gamestop is a last resort.

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I've noticed few other people in this thread have mentioned or hinted at this as a solution. Many complain, but most remain customers.