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HSBC Orchard bank reporting

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Valued Member

HSBC Orchard bank reporting

My statement date was 5/13.  Any idea when these guys report to the bureaus?  My balance has been the same on my credit report for 5 weeks.


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Current Score: EQ700 TU 724
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Message 1 of 15
14 REPLIES 14
Established Contributor

Re: HSBC Orchard bank reporting

They are terrible. they Havent reported since April for me. I closed Orchard last month. I actually went online today and did a dispute so they would update my account but still to this day Orchard has yet to report.  Idiots....

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Message 2 of 15
Frequent Contributor

Re: HSBC Orchard bank reporting

Im in the same boat.  They havent updated since April.  What gives?

5/2009 EQ-504(FICO), TU98-567(FICO), EX- 503 (FAKO)
10/17/11 EQ-633, TU04-652, EX-681 All lender Pulls
10/17/11 TU98-678
12/21/2012 TU98-677 (39% Util)
01/21/2012 EQ - 661 (37% Util) SW Alert
Message 3 of 15
Frequent Contributor

Re: HSBC Orchard bank reporting

Same here..nothing since April.  They are about to be on my chopping block !!


Starting Score: 589 / TU: 600
Current Score: 696 / TU: 696
Goal Score: 700 / TU: 700


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Message 4 of 15
Frequent Contributor

Re: HSBC Orchard bank reporting

They usually report the balance as of the last day of the month.  For me, they usually updated around the 3rd or 4th of the following month.  I've been needing them to report my $0 balance.

5/2009 EQ-504(FICO), TU98-567(FICO), EX- 503 (FAKO)
10/17/11 EQ-633, TU04-652, EX-681 All lender Pulls
10/17/11 TU98-678
12/21/2012 TU98-677 (39% Util)
01/21/2012 EQ - 661 (37% Util) SW Alert
Message 5 of 15
Member

Re: HSBC Orchard bank reporting

Something is definitely wrong. A lot of people on different forums are saying that HSBC/Orchard hasn't been reporting since April, me being one of them. They have been reporting for me on the last day every single month for the past three years. This is the first time they skip a month. Maybe something changed?

Message 6 of 15
Valued Member

Re: HSBC Orchard bank reporting

Out of curiosity has anyone ever made contact with HSBC about this issue?


Starting Score: 621
Current Score: EQ700 TU 724
Goal Score: 700


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Message 7 of 15
Moderator Emeritus

Re: HSBC Orchard bank reporting


@Bourne wrote:

Something is definitely wrong. A lot of people on different forums are saying that HSBC/Orchard hasn't been reporting since April, me being one of them. They have been reporting for me on the last day every single month for the past three years. This is the first time they skip a month. Maybe something changed?


Same boat here, waiting for them to report. Maybe they're having a problem with their system after being flooded with CLI requests?


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Message 8 of 15
Valued Member

Re: HSBC Orchard bank reporting

Funny thing about low limit cards is that a $100 decrease in balance could result in potentially a 30% decrease in utility.  So is it understood that your balance on the last day of the month is the number that Orchard reports?


Starting Score: 621
Current Score: EQ700 TU 724
Goal Score: 700


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Message 9 of 15
Frequent Contributor

Re: HSBC Orchard bank reporting


@Caliche wrote:

Funny thing about low limit cards is that a $100 decrease in balance could result in potentially a 30% decrease in utility.  So is it understood that your balance on the last day of the month is the number that Orchard reports?



Up until this moth, thats the way they've been reporting for me. About 2 monthsago,  they had a system failure and had stopped reporting accounts.  The account no longer showed up on the CR. They resolved it.  But now it seems they are having some more porblems. 

5/2009 EQ-504(FICO), TU98-567(FICO), EX- 503 (FAKO)
10/17/11 EQ-633, TU04-652, EX-681 All lender Pulls
10/17/11 TU98-678
12/21/2012 TU98-677 (39% Util)
01/21/2012 EQ - 661 (37% Util) SW Alert
Message 10 of 15
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