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Is anyone else having trouble logging into Chase Ink Business?

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Nayola
Contributor

Is anyone else having trouble logging into Chase Ink Business?

I have been having problems for days logging into my account.  Anyone else?  I can't change my password.  The verification code isn't working.  I'm waiting for someone to call me back from Chase, but I was wondering if anyone else is having issues.

 

Edited to add the problem has been resolved.  It was something to do with my having my IP address locked to a certain setting.  They were able to help me from their end.

Message 1 of 6
5 REPLIES 5
GZG
Senior Contributor

Re: Is anyone else having trouble logging into Chase Ink Business?


@Nayola wrote:

I have been having problems for days logging into my account.  Anyone else?  I can't change my password.  The verification code isn't working.  I'm waiting for someone to call me back from Chase, but I was wondering if anyone else is having issues.


Good for me, if contacting them make sure to do so from the phone number on file

 

I've not gotten past fraud team on that basis alone until I've called back with the phone number on file 

Starting FICO 8:
Current FICO 8:



4/6, 4/12, 8/24 new accounts
Message 2 of 6
ptatohed
Senior Contributor

Re: Is anyone else having trouble logging into Chase Ink Business?

Both the mobile app and the PC website work for me.  

[Until I can make a pretty signature, here’s an updated draft]

Everyday 5%:
Chase prime Visa // citi CUSTOM CASH “A” // citi CUSTOM CASH “B” // citi SHOP YOUR WAY (5% gas (in points), lucrative spending offers) // mylowe’s Rewards // Target circle card

5% CB rotating:
Chase “OG” freedom Visa // DISCOVER it Cash Back // nusenda CU Platinum Cash Rewards

Everyday 4% CB:
US Bank Smartly (v1.0)

Everyday 3% / 2.2% CB:
AOD FCU Visa Signature (3%, sockdrawered) // upgrade Cash Rewards Elite (2.2%, sockdrawered)

Welcome Offer / credits only:
Chase SAPPHIRE PREFFERED (grabbed my $1,000, sockdrawered, will cancel) // NFCU FLAGSHIP REWARDS (elevated Welcome Offer, annual prime credit, sockdrawered)

Hotel card:
Chase IHG ONE REWARDS PREMIER (elevated Welcome Offer, 1 free night/yr)

On my radar:
Langely FCU Signature Cash Back (5% CB monthly selectable cat) // Safe CU Cash Back+ (Quarterly rotating 5% CB cats plus bonus cats) // upgrade MyFive Cash Rewards (5% CB monthly selectable cat) // US Bank Kroger (and family) World Elite Master Card(s) (5% CB Mobile Wallet)
Message 3 of 6
FireMedic1
Community Leader
Mega Contributor

Re: Is anyone else having trouble logging into Chase Ink Business?

No problem here. Clear your cookies. Or just go to the branch.


TWO MORE MONTHS NO BK! (on Eq/Ex)
Message 4 of 6
nwa479
Regular Contributor

Re: Is anyone else having trouble logging into Chase Ink Business?

No problem here.  Have logged into the mobile app several times today.  


Active cards

Goal Cards (Gardening until April 24)

My Fico Scores

Banks and Credit Unions:
Message 5 of 6
SouthJamaica
Mega Contributor

Re: Is anyone else having trouble logging into Chase Ink Business?


@Nayola wrote:

I have been having problems for days logging into my account.  Anyone else?  I can't change my password.  The verification code isn't working.  I'm waiting for someone to call me back from Chase, but I was wondering if anyone else is having issues.

 

Edited to add the problem has been resolved.  It was something to do with my having my IP address locked to a certain setting.  They were able to help me from their end.


I've been having trouble but I just open a new tab and then that works.


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 6 of 6
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