Re: Is anyone else having trouble logging into Cha... - myFICO® Forums

Nayola · ‎10-09-2023

I have been having problems for days logging into my account. Anyone else? I can't change my password. The verification code isn't working. I'm waiting for someone to call me back from Chase, but I was wondering if anyone else is having issues.

Edited to add the problem has been resolved. It was something to do with my having my IP address locked to a certain setting. They were able to help me from their end.

GZG · ‎10-09-2023

@Nayola wrote:
I have been having problems for days logging into my account. Anyone else? I can't change my password. The verification code isn't working. I'm waiting for someone to call me back from Chase, but I was wondering if anyone else is having issues.

Good for me, if contacting them make sure to do so from the phone number on file

I've not gotten past fraud team on that basis alone until I've called back with the phone number on file

Starting FICO 8:

Current FICO 8:

4/6, 4/12, 8/24 new accounts

ptatohed · ‎10-10-2023

Both the mobile app and the PC website work for me.

[ Signature in dire need of updates. It's on my to-do list.

]

5% CB rotating:

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Everyday 3% CB:

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Everyday 5%:

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Companion Card:

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Everyday 2.2% CB:

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Retired to sock drawer after AOD (kept alive w/ 1 purchase every 6 mo):

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On my radar:

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Still Waiting for an Invite:

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No hope:

FireMedic1 · ‎10-10-2023

No problem here. Clear your cookies. Or just go to the branch.

TWO MORE MONTHS NO BK! (on Eq/Ex)

nwa479 · ‎10-10-2023

No problem here. Have logged into the mobile app several times today.

Active cards

Goal Cards (Gardening until April 24)

My Fico Scores

Banks and Credit Unions:

SouthJamaica · ‎10-10-2023

@Nayola wrote:
I have been having problems for days logging into my account. Anyone else? I can't change my password. The verification code isn't working. I'm waiting for someone to call me back from Chase, but I was wondering if anyone else is having issues.

Edited to add the problem has been resolved. It was something to do with my having my IP address locked to a certain setting. They were able to help me from their end.

I've been having trouble but I just open a new tab and then that works.