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Is it normal for Chase to do two HP's for same application?

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Crowhelm
Established Contributor

Is it normal for Chase to do two HP's for same application?

So, the people who saw my first post here know that when I first applied for the Chase Amazon Prime Visa I got a message that they will let me know within 30 days despite a 792 Fico score. But a HP was done at the time of the original app with EX.

Then they send me a letter to verify stuff and after calling  I was approved but on that day they pulled credit again and again from EX.

Is this normal or should I try to get one of those removed?     

I guess what bothers me about it is that it looks I applied for two of their credit cards.       







6 REPLIES 6
portlandmusician
Regular Contributor

Re: Is it normal for Chase to do two HP's for same application?

Do you have a fraud alert on the account?  This happened to me, too, but they had to verify info because I had a fraud alert - and I got double pulled. 

Message 2 of 7
Crowhelm
Established Contributor

Re: Is it normal for Chase to do two HP's for same application?


@portlandmusician wrote:

Do you have a fraud alert on the account?  This happened to me, too, but they had to verify info because I had a fraud alert - and I got double pulled. 


The lady said nothing about that but I was told I made a mistake with my SS# on the app and had to confirm my correct one. Which I found odd since they pulled my credit and I thought they need the full SS# for that.







Message 3 of 7
Yasselife
Valued Contributor

Re: Is it normal for Chase to do two HP's for same application?

I forgot to unclock my reports and got a 7-10 letter msg; then after realizing what happened I called for manual review, and got 1 pull from EX and 1 from EQ. So my guess is that if you didn't get an instant approval an UW will pull again when reviewing your profile.


Gardening since: August 11, 2025
Message 4 of 7
Brian_Earl_Spilner
Credit Mentor

Re: Is it normal for Chase to do two HP's for same application?

Chase will pull just about anytime someone new looks at your app. If you want to recon your SL, they're gonna pull at least one more time 

    
Message 5 of 7
FinStar
Moderator Emeritus

Re: Is it normal for Chase to do two HP's for same application?

OP - if you search a variety of past Chase threads (approvals or declined applications) there's a pretty decent percentage of folks reporting double-pulls, often times 2 separate CRAs.  If the same CRA was pulled 2x, it may be related to mismatched CRA data that was erroneously input during the application, a full report being inaccessible due to split files, fraud instances, etc.

 

IIRC, the error that caused some issues with your initial Chase Amazon card wasn't due to a Chase error, but rather your input of an incorrect SS#.  So, you can contact Chase to see if they can recode the 1st one, but it's doubtful since this wasn't their error.

Message 6 of 7
Crowhelm
Established Contributor

Re: Is it normal for Chase to do two HP's for same application?


@FinStar wrote:

OP - if you search a variety of past Chase threads (approvals or declined applications) there's a pretty decent percentage of folks reporting double-pulls, often times 2 separate CRAs.  If the same CRA was pulled 2x, it may be related to mismatched CRA data that was erroneously input during the application, a full report being inaccessible due to split files, fraud instances, etc.

 

IIRC, the error that caused some issues with your initial Chase Amazon card wasn't due to a Chase error, but rather your input of an incorrect SS#.  So, you can contact Chase to see if they can recode the 1st one, but it's doubtful since this wasn't their error.


Ok, that is fine. Was just wondering







Message 7 of 7
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