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Is it normal to not receive a confirmation for the bread Cashback card?

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theJCreazy
New Visitor

Is it normal to not receive a confirmation for the bread Cashback card?

I got a pre-approved offer on the mail for this card so I signed up on December 8th. The only confirmation I got was a text message to link the card to apple pay which I don't have. It's been 9 days and I haven't received the card yet but I know it can take awhile. I just can't find any other evidence that I've signed up for this card. For comparison, I signed up for the curve card on the 9th and received it 2 days ago. 

Message 1 of 14
13 REPLIES 13
simplynoir
Mega Contributor

Re: Is it normal to not receive a confirmation for the bread Cashback card?

It may take a while to receive new cards with the shortages/spply issues occuring right now. Do you happen to have online access to your account? If so I would send a secure message to Comenity to see what they have to say, or try their customer service number to see if they hae a status update on your new credit card

 

https://d.comenity.net/ac/breadcashback/public/help

Message 2 of 14
theJCreazy
New Visitor

Re: Is it normal to not receive a confirmation for the bread Cashback card?

Thank you for your reply. I tried to register an online account but it requires the card number. I'll wait another week and see what happens. 

Message 3 of 14
theJCreazy
New Visitor

Re: Is it normal to not receive a confirmation for the bread Cashback card?

I just received an email telling me my card was here and to activate it but my card hasn't arrived. I assume the email is time based and is under the assumption that I should have received it by now. At least I know it should be on the way now. 

Message 4 of 14
Bill77
Regular Contributor

Re: Is it normal to not receive a confirmation for the bread Cashback card?

Comenity is having a lot of issues these days.

 

Was Curve a hard pull?

 

 

Message 5 of 14
NoMoreE46
Community Leader
Senior Contributor

Re: Is it normal to not receive a confirmation for the bread Cashback card?

Right. 

Capital One kept telling me to activate my new card.  It got delivered about three weeks after these messages.

Plus you have Christmas volume with USPS...

 


@theJCreazy wrote:

I just received an email telling me my card was here and to activate it but my card hasn't arrived. I assume the email is time based and is under the assumption that I should have received it by now. At least I know it should be on the way now. 


 

Message 6 of 14
theJCreazy
New Visitor

Re: Is it normal to not receive a confirmation for the bread Cashback card?

Just got the card today. Does anyone know if this card has an app? Also, is it possible to get a second card for my account? Thanks everybody

Message 7 of 14
FinStar
Moderator Emeritus

Re: Is it normal to not receive a confirmation for the bread Cashback card?


@theJCreazy wrote:

Just got the card today. Does anyone know if this card has an app? Also, is it possible to get a second card for my account? Thanks everybody


There is no Comenity app for this particular card, unfortunately.  

When you say "second card", are you wanting to add an authorized user or...?  

Message 8 of 14
theJCreazy
New Visitor

Re: Is it normal to not receive a confirmation for the bread Cashback card?

I would just like a second card for myself with the same number and everything

Message 9 of 14
NYC_Fella
Frequent Contributor

Re: Is it normal to not receive a confirmation for the bread Cashback card?

Why? I doubt if that's possible.


Message 10 of 14
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