Is this something normal from Barclays (possible fraud??)

[shmacckk]

My wife applied for the Apple card from Barclays. Was told it was not approved via the website but then we recieve a call later in the day supposedly from Barclays with a reference number and told to call back.. My wife calls and they ask her the usual verify questions and then tell her she is approved for 2k card but they want her to send them her Drivers Liscense, Social Security card, a utility bill and Bank Statements. 

Funny thing is they want them mailed in. They will not accept it via fax or email.  Does this sound legit? I mean I dont feel comfortable sending in bank statments at all and this sounds very fishy. I googled the number we called and alot of people say its a scam and others say this is a legit number. 1-866-469-5977

Anyone go through this with these guys?

[accidentalpancake]

Legit or not, I wouldn't do business in that manner.

[simi_go]

When I got mine, got the 7-10 day message, then a few days later the website said declined.  Got a call from a private number but could not talk.  Called them back and they asked a bunch of questions and approved me.  I have a fraud alert on my file so I am sure that was part of it.  But they did not ask me to send anything, and I don't think that I would ever do something like what you were asked, just personal choice I guess though.

[youngandcreditwrthy]

Unfortunately, it seems legit. This is how some banks do business. Heh

[lg8302ch]

When I applied for the Arrival end of  May I got a message to call back the exact same number. (just verified my phone log)  I can confirm the number is legit. They left only the name of the person but not Barclays so I went online and stumbled across the strange comments as well. Decided not to ignore and call back but via Barclays main number and not the number on the voicemail. It was too suspicious for me...LOL..  It was only for verification purpose. I did not have to send in any docs.All that Barclays wanted to know if it was me that applied for the Arrival card.

On the contrary Chase when I apped for my Freedom asked to  fax my SSN, passport and DL.  At least this was possible via fax and not snail mail.

[B335is]

Barclays is so strange. None of this surprises me one bit and I wouldnt conduct business in that manner.

[enharu]

I think you should call the main number just to verify before sending anything in.

Banks are very stringent with their ID verification processes because most credit cards have 0 fraud liability. If it does turn out someone else applied for and used the card, banks are 100% on the hook for the missing money, not you.

It does get a bit inefficient at times, which is indirectly representative of inefficiency and/or redundancy in their company structure.

[ac921ol]

100% would call the EO and email the CEO. That is absurd to ask for that info mailed in. NO WAY WOULD I DO IT.

[youngandcreditwrthy]

GE wouldn't accept my DL, SS card and util bills by fax. They made me send them in Certified. I was able to get a credit for $20 for the cost of the mail though.

[Themanwhocan]

I applied for the Barclay's Priceline.com card in May, and the Barclay's Sallie Mae Rewards card in September.

They never required me to send in anything.

You should definitely call them to get a better explanation of what the problem is.