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Macy's!!!

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Gibran
Frequent Contributor

Macy's!!!

The other day I called and inquired about upgrading to a macy's amex, the csr I spoke with asked me a few questions which I thought were for security purposes, then she said she would forward my request to the proper dept., not once during our conversation did she inform me that it would be a hard inq, I didn't even say that I wanted to upgrade, I asked if I qualified for one, so a day later I get a alert that Macy's pulled my credit, needless to say I was quite Smiley Mad about this. Can I call them and complain to someone to get that hard inq removed since I was never informed a hard inq would required.


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Message 1 of 18
17 REPLIES 17
Creditaddict
Legendary Contributor

Re: Macy's!!!


@Gibran wrote:

The other day I called and inquired about upgrading to a macy's amex, the csr I spoke with asked me a few questions which I thought were for security purposes, then she said she would forward my request to the proper dept., not once during our conversation did she inform me that it would be a hard inq, I didn't even say that I wanted to upgrade, I asked if I qualified for one, so a day later I get a alert that Macy's pulled my credit, needless to say I was quite Smiley Mad about this. Can I call them and complain to someone to get that hard inq removed since I was never informed a hard inq would required.


Macys Upgrading has been talked extensively on here... it's always been a hard pull and it takes 30 days and not much you can do about it.  If you get it, it will be worth the pull though!
Message 2 of 18
tray
Valued Contributor

Re: Macy's!!!

I just don't understand about the whole 30 day wait ordeal, I would think if they just pulled your credit Macy's could have an anwer right away, just as if you were applying for a regular store card in which there is no 30 day wait.  Any opinions!!!


Starting Score: EQ 546 TU 566
Current Score: EQ 693TU 08 729 EX 08 738Need to Garden/New Accounts
Goal Score: 800
Message 3 of 18
Creditaddict
Legendary Contributor

Re: Macy's!!!

 


@tray wrote:

I just don't understand about the whole 30 day wait ordeal, I would think if they just pulled your credit Macy's could have an anwer right away, just as if you were applying for a regular store card in which there is no 30 day wait.  Any opinions!!!


I agree, I think the wait is stupid... however if approved, I have seen a card come in like a week time

 

Message 4 of 18
danisgods
Regular Contributor

Re: Macy's!!!

Nothing you can do , that would be too easy for everyone to do that, then call the next day with some story that, he didnt ask for it and so forth, ....

 

my advice is, everytime you call macys, make sure you tell them before even telling you name or card number, that you only have a question , and have them say back to you that they understand that, thats how i do it...Smiley Happy


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Message 5 of 18
cutemarty1
Regular Contributor

Re: Macy's!!!

I got denied for upgrade saying i need to have an annual purchase minimum of 500 USD Smiley Sad

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Message 6 of 18
danisgods
Regular Contributor

Re: Macy's!!!

then i dont have to worry about it, i/my wife shops there all the time... and the deals man, i cant complain, if you PIF, it's the ebst store ever, when it comes to deals, and if you have their car though


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Message 7 of 18
tray
Valued Contributor

Re: Macy's!!!


@cutemarty1 wrote:

I got denied for upgrade saying i need to have an annual purchase minimum of 500 USD Smiley Sad


Did you have to wait 30 days for an answer?  I hate to say I would like to upgrade to the Macy's AMEX myself and if approved would definitely close the store card although it seems you have to go through so much hassle, such as waiting period, and now spending limit at Macy's what's next LOL!!!


Starting Score: EQ 546 TU 566
Current Score: EQ 693TU 08 729 EX 08 738Need to Garden/New Accounts
Goal Score: 800
Message 8 of 18
Creditaddict
Legendary Contributor

Re: Macy's!!!

 


@tray wrote:

@cutemarty1 wrote:

I got denied for upgrade saying i need to have an annual purchase minimum of 500 USD Smiley Sad


Did you have to wait 30 days for an answer?  I hate to say I would like to upgrade to the Macy's AMEX myself and if approved would definitely close the store card although it seems you have to go through so much hassle, such as waiting period, and now spending limit at Macy's what's next LOL!!!


Don't believe you can have just the Macys Amex... the store card comes with it.  You can't charge on the Amex account in store.

 

Message 9 of 18
tray
Valued Contributor

Re: Macy's!!!


@Creditaddict wrote:

 


@tray wrote:

@cutemarty1 wrote:

I got denied for upgrade saying i need to have an annual purchase minimum of 500 USD Smiley Sad


Did you have to wait 30 days for an answer?  I hate to say I would like to upgrade to the Macy's AMEX myself and if approved would definitely close the store card although it seems you have to go through so much hassle, such as waiting period, and now spending limit at Macy's what's next LOL!!!


Don't believe you can have just the Macys Amex... the store card comes with it.  You can't charge on the Amex account in store.

 


CreditAddict, I am confused now do you mean to say with a Macy's Amex you can only make charges outside of Macy's only and never in a Macy's department store, I never knew this, what is the point of having this card then???,  if someone has multiple credit cards elsewhere to use.  My main focus for wanting this card was the limit reporting and thought I could use it at Macy's, since it is a MACY's card with a AMEX logo.  This is a shocker to me.  Thanks for the info, if I can't use a Macy's AMEX in any of their stores the card is utter useless for me anyway. Saved a wasted inquiry


Starting Score: EQ 546 TU 566
Current Score: EQ 693TU 08 729 EX 08 738Need to Garden/New Accounts
Goal Score: 800
Message 10 of 18
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