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My thinking was that AMEX keeps close attention to how card members use their cards - for example AMEX does not take into consideration my usage of the PRG when I request a CLI for the BCE. It is a very strick internal scoring system that keeps them from offering me a better CL.
I carried a balance ( almost 80% of the CL) for about a year on the BCE .. but not because I was in debt just because I was using the 0% APR. I paid it off .. but they have denied every single request for CLI ever since.
As a consumer, I have cards with much higher limtits. My question is 'How do I justify keeping business with AMEX' ?
I ask this because I'm trying to find out why people love AMEX so much! I find them to be okay but not as good as other lenders like Chase (which I consider to be the prime of lenders).
@altayar wrote:My thinking was that AMEX keeps close attention to how card members use their cards - for example AMEX does not take into consideration my usage of the PRG when I request a CLI for the BCE. It is a very strick internal scoring system that keeps them from offering me a better CL.
I carried a balance ( almost 80% of the CL) for about a year on the BCE .. but not because I was in debt just because I was using the 0% APR. I paid it off .. but they have denied every single request for CLI ever since.
As a consumer, I have cards with much higher limtits. My question is 'How do I justify keeping business with AMEX' ?
I ask this because I'm trying to find out why people love AMEX so much! I find them to be okay but not as good as other lenders like Chase (which I consider to be the prime of lenders).
It's hypothesized that Amex doesn't like large balances for an extended period of time. By carrying a high percentage balance for a long period of time on an Amex, you may have hurt your internal score with them. They didn't CLD the card since the limit was so low to begin with.
I just got my first BCE last week. I got it based on the generous CL's I saww people getting. On day 61, I will hope for an increase from $3500>$10.5K. If not, then I will probably just close them at that point. I didn't really need the credit, I was just curious to see if I could get it since my BK is 8.5 years old.
@MT936 wrote:
The main draw is their backdating which can do wonders for your credit score. They usually give high starting limits too and their customer service has been excellent in my experience
I don't think high starting limits is particularly true! When people get low limits here, people remind them of the 3x CLI possibility after 61 days and 180 days, so not everyone gets a high initial limit.
Amex, like many other issuers, has a set of advantages, some of which might be important to you, others not.
Off the top of my head, 5 good ones:
1) Backdating. This is nice, although perhaps not quite so important as some suggest. When you have a lot of lines, the impact of backdating is small, but it is still a help.
2) Takes the customer side. This involves things like siding with you in disputes with merchants, and having insurance benefits that actually work. While Vis and MC offer similar services for the most part, those who need to use it generally report Amex's is much easier, Visa/MC tend to drown you in requests for additional info
3) Generous CLI policy. Not a fan of CLIs myself, but most people here are, and while not everyone gets the 3x CLI (e.g. OP!) a lot do, and this allows the card to grow
4) One of the very few charge card issuers, for those that need the ability to spend a lot without hitting util or low credit card limits.
5 Much more niche, but critical for those that need it. Global Transfer. If you have an Amex is one country, it is much easier to get one in a new country, giving you a great head start on establishing credit there.
And some people value the Amex SPG program as the best travel program out there. In any case, Amex has two of the top three programs that alllow you to transfer points to partners.
And of course there are disadvantages, including;
1) Limited acceptance compared to MC/V
2) Many cards still have Foreign Transaction Fees
3) Really delayed rewards on some cards, such as the Blue Cash series.
@altayar wrote:
I carried a balance ( almost 80% of the CL) for about a year on the BCE .. but not because I was in debt just because I was using the 0% APR. I paid it off .. but they have denied every single request for CLI ever since.
This is your answer.
despite offering revolvers, amex got their start with charge cards and is very spend centric. Amex wants to see you do exactly two things:
1) spends lots of money
2) PIF each cycle
Anything else will kill your internal score, as you've seen.
@Anonymous wrote:
@MT936 wrote:
The main draw is their backdating which can do wonders for your credit score. They usually give high starting limits too and their customer service has been excellent in my experienceI don't think high starting limits is particularly true! When people get low limits here, people remind them of the 3x CLI possibility after 61 days and 180 days, so not everyone gets a high initial limit.
Amex, like many other issuers, has a set of advantages, some of which might be important to you, others not.
Off the top of my head, 5 good ones:
1) Backdating. This is nice, although perhaps not quite so important as some suggest. When you have a lot of lines, the impact of backdating is small, but it is still a help.
2) Takes the customer side. This involves things like siding with you in disputes with merchants, and having insurance benefits that actually work. While Vis and MC offer similar services for the most part, those who need to use it generally report Amex's is much easier, Visa/MC tend to drown you in requests for additional info
3) Generous CLI policy. Not a fan of CLIs myself, but most people here are, and while not everyone gets the 3x CLI (e.g. OP!) a lot do, and this allows the card to grow
4) One of the very few charge card issuers, for those that need the ability to spend a lot without hitting util or low credit card limits.
5 Much more niche, but critical for those that need it. Global Transfer. If you have an Amex is one country, it is much easier to get one in a new country, giving you a great head start on establishing credit there.
And some people value the Amex SPG program as the best travel program out there. In any case, Amex has two of the top three programs that alllow you to transfer points to partners.
And of course there are disadvantages, including;
1) Limited acceptance compared to MC/V
2) Many cards still have Foreign Transaction Fees
3) Really delayed rewards on some cards, such as the Blue Cash series.
Thansk for this detailed explination of the advantages to having an AMEX card.
It doesn't seem that I benefit from the points you mentioned in anyway .. I started building my credit in 2009 - at the that time I had not had any CC in my life. AMEX denied me multiple times until they finally approved me when I least expected it. But I can't seem to get the card to grow with me ...!
Customer service is great .. but I am really not a big fan of offshore customer service centers. Their entire 'New Accounts department is not based in the United States .. those who makes the decisions about our applications are somewhere else!
@irrational wrote:
@altayar wrote:
I carried a balance ( almost 80% of the CL) for about a year on the BCE .. but not because I was in debt just because I was using the 0% APR. I paid it off .. but they have denied every single request for CLI ever since.
This is your answer.
despite offering revolvers, amex got their start with charge cards and is very spend centric. Amex wants to see you do exactly two things:
1) spends lots of money
2) PIF each cycle
Anything else will kill your internal score, as you've seen.
So what's the point of the 0% APR? Do they trick you into making use of the offer to later deny you any more credit because at some point you carried a balance?
@altayar wrote:But I can't seem to get the card to grow with me ...!
If you have not addressed their reasons for denial then you haven't grown as far as their criteria is concerned and that's what is relevant when determining "growth".
@altayar wrote:I hear the same reasons everytime..
For the CLI the main reason was:
Your FICO score
The number of creditors who have reviewed your credit report.
The number of credit cards with balances.
The debt with other creditors relative to the available credit.
So have hard pulls dropped off since your previous denials? Have you reduced the number of cards reporting balances since your previous denials? Have you reduced your debt since your previous denials? If none of that has improved sufficiently then you should expect to hear the same reasons for denial.
@altayar wrote:The debt with other creditors relative to the available credit.
@altayar wrote:My utilization is only 18%!
What about installments? Revolvers aren't the only form of debt. How is individual utilization on your revolvers?
@altayar wrote:I carried a balance ( almost 80% of the CL) for about a year on the BCE .. but not because I was in debt just because I was using the 0% APR. I paid it off .. but they have denied every single request for CLI ever since.
As a consumer, I have cards with much higher limtits. My question is 'How do I justify keeping business with AMEX' ?
Utilization matters even with intro offers. 30% max.
As for justification -- that's for you to determine. If you're unhappy with your CLI denials then you need to take action to address their concerns. All of my CLI requests have been granted so far but my credit clearly differs from yours.
@altayar wrote:So what's the point of the 0% APR?
As with any creditor it's to attract new customers. Its up to the customer to understand how utilization impacts credit. My CLI's were granted while carrying balances on intro offers but utilization never exceeded 30%.
@altayar wrote:
I ask this because I'm trying to find out why people love AMEX so much! I find them to be okay but not as good as other lenders like Chase (which I consider to be the prime of lenders).
Longtime covered the major points for me. Chase may have started me with higher CL's in general but my AmEx CL's have grown much faster (doubled on one and nearly tripled on another) while Chase has not given me any CL's in the same timeframe. You need to decide based on your own situation, preferences, priorities, etc though.