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Orchard (HSBC Bank) Not Updated On Experian Report

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jbh
Established Contributor

Orchard (HSBC Bank) Not Updated On Experian Report

I just noticed that Orchard didn't have an update for July on Experian (I'm at the Experian website now)

Is this standard? It's irritating that it's 8/10 and both Orchard and First Premier have not reported my newer (lower) balances as of 7/31. Is this something that is normal? Do they report later from your experience?

Thanks

PS. I do have an investigation pending for EXP, is that way it would be delayed?
I will check Transunion shortly...

Message Edited by jbh on 08-09-2008 11:08 PM
Message 1 of 22
21 REPLIES 21
Anonymous
Not applicable

Re: Orchard (HSBC Bank) Not Updated On Experian Report

Yea, it's standard. there are a few threads on here complaining about it. One authored by me as well. I have had 2 of their cards for close to a year, they are not fast to update but they always do.

Message Edited by going2tdc on 08-10-2008 12:03 AM
Message 2 of 22
Anonymous
Not applicable

Re: Orchard (HSBC Bank) Not Updated On Experian Report

I don't think i ever had a problem with them updating for me maybe u should contact HSBC an ask them what the problem is.
Message 3 of 22
Anonymous
Not applicable

Re: Orchard (HSBC Bank) Not Updated On Experian Report

I have had Orchard bank for 2 months now and they are not even on my credit report at all.
Message 4 of 22
Anonymous
Not applicable

Re: Orchard (HSBC Bank) Not Updated On Experian Report



Bella1980 wrote:
I have had Orchard bank for 2 months now and they are not even on my credit report at all.


Have u called them well i heard it takes some banks 3 months to report.
Message 5 of 22
Anonymous
Not applicable

Re: Orchard (HSBC Bank) Not Updated On Experian Report

I haven't called as yet. I am not a big phone person. I was going to wait one more month and see and if they are still not reporting I will call.
Message 6 of 22
Anonymous
Not applicable

Re: Orchard (HSBC Bank) Not Updated On Experian Report



Bella1980 wrote:
I haven't called as yet. I am not a big phone person. I was going to wait one more month and see and if they are still not reporting I will call.


ok coo

Message 7 of 22
Anonymous
Not applicable

Re: Orchard (HSBC Bank) Not Updated On Experian Report

My HSBC card last reported in June. Two billing periods ago.  I think they are just super slow.


Message Edited by siangirl34 on 08-10-2008 09:54 AM
Message 8 of 22
Anonymous
Not applicable

Re: Orchard (HSBC Bank) Not Updated On Experian Report

trust me orch hsbc will report everything ive had them since 04 so they dont miss a beat they make take a moment to get everything updated but u can be assured they will report esp if u miss a payment lol but i have no probs with them ive been getting CLI every 6mos . they report twice a month before your billing statement they report tht statement then at the end of the month they report again!!! I have experienced this  
Message 9 of 22
Anonymous
Not applicable

Re: Orchard (HSBC Bank) Not Updated On Experian Report

They are late for me this month and last month, but otherwise have been pretty good about reporting.
Message 10 of 22
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