PenFed Shipping Time

Neutron · ‎12-15-2020

I applied for PenFed on 12/1. Instant 20k approval. Signed all of their documents and agreements on 12/3. I still have not received my card in the mail. Is this a typical length of time for delivery with them, or should I be contacting them asking where my card is at this point? I appreciate any info or sharing of your personal experience with them. Thanks.

FalconSteve · ‎12-15-2020

I haven't dealt with PenFed, but if you're concerned, it may be worht calling them to ask when it was mailed. If it was a while ago, they can always reissue it.

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M_Smart007 · ‎12-15-2020

I remember Penfed being slow to ship my PCR card. As mentioned up thread, you might call to be sure?

LawStudentCivilis · ‎12-16-2020

I would give them a call as others have suggested. In my experience they are on the slower side. They quoted 7 to 10 business days for the amount of time to receive credit card.

Bankrupt2019 · ‎12-16-2020

The postal service is extremely backed up right now. That being said, I personally at this point would at least call and find out when it was mailed.

WavysMommy · ‎12-16-2020

As someone mentioned, USPS is completely backlogged. I'm waiting for mine as well, as it's been 8 days(6-ish business days) since my PCR approval and signing docs. Still within the standard 7-10 days but I anticipate receiving it outside of the 10 days.

I remember how slow it was PRE-covid in getting my debit card mailed out when I opened my accounts with them in 2019.

If worried, just give em a call. My PCR is showing on my account dashboard, so as long as I can monitor, I'm not too concerned. Just a matter of patience.

ccquest · ‎12-16-2020

They were the slowest in sending a card (I apped in June) out of the banks I've dealt with, IIRC it was about two weeks which is where you're at now so if it's not here by Friday I'd definitely be calling.

as of 2/22/26
Current Cards:

Mr_Mojo_Risin · ‎12-16-2020

As a few others have said, the USPS has been slammed. With all the extra online shopping all the delivery outlets are completely consumed this year.

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Kforce · ‎12-16-2020

This month USPS has lost two packages for me.

One going and one coming, and many lates.

Most likely a USPS issue not PenFed.

It has been long enough, you are OK to call and check.

Neutron · ‎12-16-2020

Just an update. I did give them a call, and they advised that I give it until Friday then call back and report it missing if it hasn't showed up. I'll probably wait until Monday to call back. I'm keeping my fingers crossed that it shows in the next few days.