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Positive experience with BOA

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New Contributor

Positive experience with BOA

Don't know if it has to do with being a BOA Platinum Honors client, but I had a great experience with them today.

 

Apparently last week I accidently used my BOA credit card at an ATM to withdraw $100.  I saw on the receipt that it was "from checking" so I figured it was somehow internally linked to my checking account.  Checked my recent transactions today and found a $10 ATM charge on my credit card!  I called up BOA and explained the situation to them.  They credited their $10 charge as well as the $2.50 imposed by the foreign ATM.  They also walked me through changing my PIN so that it no longer matches by ATM card.  Well done, BOA.

Message 1 of 4
3 REPLIES 3
Valued Member

Re: Positive experience with BOA

This is good to hear. I just opened a Premium Rewards card and moved over assets to establish Platinum Honors.  Was in the branch today talking to a banker and learned that you can actually speed up Platinum Honors by moving more than $100K... 


For example, if you move $300K then it will only take one month to establish the $100K three month average balance.  I was under the impression that it had to unfold over 3 months regardless of asset level.

Message 2 of 4
Senior Contributor

Re: Positive experience with BOA


@851 wrote:

This is good to hear. I just opened a Premium Rewards card and moved over assets to establish Platinum Honors.  Was in the branch today talking to a banker and learned that you can actually speed up Platinum Honors by moving more than $100K... 


For example, if you move $300K then it will only take one month to establish the $100K three month average balance.  I was under the impression that it had to unfold over 3 months regardless of asset level.


What the banker told you contradicts my own personal emperical experience, which mirrored your impression. 

(8/2019)
FICO 8 (EX) 793 (TU) 808 (EQ) 794
FICO 9 (EX) 822 (TU) 827 (EQ) 844

$800K+ club
Message 3 of 4
Established Contributor

Re: Positive experience with BOA

Thanks for posting about your good experience.  People are quick to complain but seriously undervalue sharing the positives!

Message 4 of 4
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