Positive experience with BOA

[Dilbert934]

Don't know if it has to do with being a BOA Platinum Honors client, but I had a great experience with them today.

Apparently last week I accidently used my BOA credit card at an ATM to withdraw $100.  I saw on the receipt that it was "from checking" so I figured it was somehow internally linked to my checking account.  Checked my recent transactions today and found a $10 ATM charge on my credit card!  I called up BOA and explained the situation to them.  They credited their $10 charge as well as the $2.50 imposed by the foreign ATM.  They also walked me through changing my PIN so that it no longer matches by ATM card.  Well done, BOA.

[851]

This is good to hear. I just opened a Premium Rewards card and moved over assets to establish Platinum Honors.  Was in the branch today talking to a banker and learned that you can actually speed up Platinum Honors by moving more than $100K... 

For example, if you move $300K then it will only take one month to establish the $100K three month average balance.  I was under the impression that it had to unfold over 3 months regardless of asset level.

[coldfusion]

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@851 wrote:

This is good to hear. I just opened a Premium Rewards card and moved over assets to establish Platinum Honors.  Was in the branch today talking to a banker and learned that you can actually speed up Platinum Honors by moving more than $100K... 

For example, if you move $300K then it will only take one month to establish the $100K three month average balance.  I was under the impression that it had to unfold over 3 months regardless of asset level.

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What the banker told you contradicts my own personal emperical experience, which mirrored your impression. 

[wingennis]

Thanks for posting about your good experience.  People are quick to complain but seriously undervalue sharing the positives!