@FireMedic1 wrote:Usually theres a prompt when you call if lost, stolen, damaged press #. All animated. I accidently stepped on my Savor card as I tried to catch it when it dropped. Folded it in half. LOL! 1 call. Replaced.
Yeah that's similar to what happened to me. When I called last week I got ahold of an agent for some reason and they told me they would call me back later that day. I'll try again, but regardless, I should have received a response by now in my mind.
820+
I'm closing my account with these bufoons. I tried the automated line with no success. It took me going through hoops to get a human being. They are claiming I don't have an account with them. Of course they had me in their banking depratment not their credit department. They attempt to transfer me. I get disconnected. Try to get through again. After several failed attempts, I get to the credit card department. Again, they tell me someone will call me back.
This place is 100% a total and complete joke.
Found this online. Login to your account:
If your Regions CheckCard, ATM Card or Regions Now Visa Prepaid Card has been damaged but is not lost or stolen, you can order a replacement card with the same number by selecting the Customer Service tab, then Order a Replacement Card from the Card Services section. Once you locate the card that was damaged, select Order Replacement Card to the right of that card. Please allow 5-7 business days for the new card to arrive in the mail.
Remember, you can also use the “I want to” menu from many pages to navigate to many common tasks.
@FireMedic1 wrote:Found this online. Login to your account:
If your Regions CheckCard, ATM Card or Regions Now Visa Prepaid Card has been damaged but is not lost or stolen, you can order a replacement card with the same number by selecting the Customer Service tab, then Order a Replacement Card from the Card Services section. Once you locate the card that was damaged, select Order Replacement Card to the right of that card. Please allow 5-7 business days for the new card to arrive in the mail.
Remember, you can also use the “I want to” menu from many pages to navigate to many common tasks.
Thank you VERY much. Let me give that a try after I climb down from the ledge.