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Sam's credit card membership autorenew

New Contributor

Sam's credit card membership autorenew

I knew my membership was about to expire.  I didn't renew earlier because I wanted to maximize credit card rewards for this. 


I see the Synchrony Sam's Club Mastercard for Scan and Go as there a promotion for first year to get 5% back on Scan and Go purchases.


I realized I couldn't renew membership with Scan and Go. I finally decided to use BOA as is supposed to count as online shopping.  I could also use UMB for discount stores at Sam's Club.


I noticed my account was signed up for auto renew. It must have just signed me up within the last month as I didn't notice this before.


It's annoying to cancel Auto renew. I couldn't do it in my online account. I couldn't do at the club .  I had to call the number on the credit card.  I chose the call back option, luckily, as it took over 20 minutes to call me back. They called when I was driving so I pulled over.  


It turns out I had to be transferred again and the credit card person was finally able to turn off auto renew. I had to verify a bunch of usual stuff for credit card access (ssn last 4 and mothers maiden name)


I guess Synchrony really wants us to auto renew with their card and get 1% back...


No thanks. Even if I couldn't get better returns with a different card I would never use their auto renew feature now bc they tried to force it on me.


Message 1 of 2
Senior Contributor

Re: Sam's credit card membership autorenew

Glad you got it cancelled. Sounds like Sync. Hopefully your story can help others avoid the merry go round.

Message 2 of 2
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