I am trying to cancel my OpenSky credit card, but I am having the hardest time reaching their customer service team. I'm calling their number, 1-800-859-6412, and listen to the automated system. When it finally reaches the main menu, I listen to all the options. Then any number I press is either unresponsive, or it tells me I've made an invalid selection. I've tried this multiple times on several different phones, both mobile and landline, and I cannot get through.
Is there a secret to reaching the customer service team that I don't know about? 
That's strange. I had no trouble closing mine a little while back. Don't even think I was on hold very long.
EDIT: Something that has worked for me in the past was to keep hitting the * button. It confuses the automated system and usually transfers you to a rep.
@gorgon wrote:That's strange. I had no trouble closing mine a little while back. Don't even think I was on hold very long.
EDIT: Something that has worked for me in the past was to keep hitting the * button. It confuses the automated system and usually transfers you to a rep.
Thanks ... will try that method on other phone answering systems 
@gorgon wrote:EDIT: Something that has worked for me in the past was to keep hitting the * button. It confuses the automated system and usually transfers you to a rep.
That's good to know. Thanks.
@gorgon wrote:That's strange. I had no trouble closing mine a little while back. Don't even think I was on hold very long.
EDIT: Something that has worked for me in the past was to keep hitting the * button. It confuses the automated system and usually transfers you to a rep.
Another neat trick is to say "Agent" when the interactive voice recognition system asks what you want.
@Anonymous wrote:
@Medic981 wrote:
@gorgon wrote:That's strange. I had no trouble closing mine a little while back. Don't even think I was on hold very long.
EDIT: Something that has worked for me in the past was to keep hitting the * button. It confuses the automated system and usually transfers you to a rep.
Another neat trick is to say "Agent" when the interactive voice recognition system asks what you want.
Then the automated voice gets passive and tells you she/he can handle it and only needs a little bit more information before they can transfer you to a human.
I then just keep saying "agent" until it transfers me. This usually works, but not always.
@Medic981 wrote:
@Anonymous wrote:
@Medic981 wrote:
@gorgon wrote:That's strange. I had no trouble closing mine a little while back. Don't even think I was on hold very long.
EDIT: Something that has worked for me in the past was to keep hitting the * button. It confuses the automated system and usually transfers you to a rep.
Another neat trick is to say "Agent" when the interactive voice recognition system asks what you want.
Then the automated voice gets passive and tells you she/he can handle it and only needs a little bit more information before they can transfer you to a human.
I then just keep saying "agent" until it transfers me. This usually works, but not always.
Have @Brian_Earl_Spilner
Or pressing "0" sometimes works on some phone systems to take you to an agent straightaway
@ChargedUp wrote:
@Medic981 wrote:
@Anonymous wrote:
@Medic981 wrote:
@gorgon wrote:That's strange. I had no trouble closing mine a little while back. Don't even think I was on hold very long.
EDIT: Something that has worked for me in the past was to keep hitting the * button. It confuses the automated system and usually transfers you to a rep.
Another neat trick is to say "Agent" when the interactive voice recognition system asks what you want.
Then the automated voice gets passive and tells you she/he can handle it and only needs a little bit more information before they can transfer you to a human.
I then just keep saying "agent" until it transfers me. This usually works, but not always.
Have @
Yo, someone page me?
