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Smartly V1 is changing on September 15th

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creditrizz
Frequent Contributor

Re: Smartly V1 is changing on September 15th


@EasyMark wrote:

Speaking of USBank cards, it seems like everybody today got emails with modest SYW-like purchase offers, except me - I was 0 for 8!


 No offers for me either.  I've been hitting that card too hard lately as the nerf begins to rise on the horizon; i don't think they want to encourage me any further.




Equifax:833, TransUnion:830, Experian: 832
Message 61 of 112
Kforce
Senior Contributor

Re: Smartly V1 is changing on September 15th


@EasyMark wrote:

 

On the back of the letters, they seem to imply that the eligibility of transactions to 4% is largely dictated by theMCCC code;

I can already see some merchants who might fall through the cracks beneficially, and I think some experimentation (like those of us blightedSYWWmachocistss) and shared notes will be in order. At least, until theynerff it again in a couple of weeks...

  


Have found a few in my pending transactions in the last two days that code for 2%, that I am surprised by.

They have added a lot of codes for the 2% side of things.

Not really business, tax,  school, gift card, or insurance.    Smiley Wink

 

1St Phorm        5999 -  Specialty Store

Amazon            5331 -  Variety

Chewy               5995 -  Pet Food & Pet Supply

 

Message 62 of 112
EasyMark
Regular Contributor

Re: Smartly V1 is changing on September 15th

If those purchases were the last few days, my bet is their new policy of awarding the second two percent at the statement close is when you'll see it.

Message 63 of 112
Kforce
Senior Contributor

Re: Smartly V1 is changing on September 15th


@EasyMark wrote:

If those purchases were the last few days, my bet is their new policy of awarding the second two percent at the statement close is when you'll see it.


I hope you are correct

Have about 8 pending and the others all show the 4%.

Message 64 of 112
bs1234
Frequent Contributor

Re: Smartly V1 is changing on September 15th


@Kforce wrote:

@EasyMark wrote:

If those purchases were the last few days, my bet is their new policy of awarding the second two percent at the statement close is when you'll see it.


I hope you are correct

Have about 8 pending and the others all show the 4%.


For me, all pending after 9/15 show 2%      I also hope you are correct, given our history with USB IT, not that confident.

 

Message 65 of 112
TrapLine
Established Contributor

Re: Smartly V1 is changing on September 15th


@EasyMark wrote:

If those purchases were the last few days, my bet is their new policy of awarding the second two percent at the statement close is when you'll see it.


Checked mine and it shows the 2% with a + __% sign and the amount after it. But, all charges until the statement cut sit in "Pending" and do not count as avaialble points for use until then.

Message 66 of 112
bs1234
Frequent Contributor

Re: Smartly V1 is changing on September 15th


@TrapLine wrote:

@EasyMark wrote:

If those purchases were the last few days, my bet is their new policy of awarding the second two percent at the statement close is when you'll see it.


Checked mine and it shows the 2% with a + __% sign and the amount after it. But, all charges until the statement cut sit in "Pending" and do not count as avaialble points for use until then.


This includes charges after 9/15?   If so, I suspect @Kforce and I have a problem!

Message 67 of 112
bs1234
Frequent Contributor

Re: Smartly V1 is changing on September 15th

Just chatted with an agent and it was really useful!  She started off by listing the tiers for rewards.   I explained I knew and that I was above $100K.  Did I just get there this month in which case things would show next month.   No, 4% until 9/15.

 

So she opened a ticket and they will get back in about 4 weeks, as usual by postal mail.   I said I would stop using the card until I hear and of course that was fine by her (which to be fair I should have expected, no skin off her teeth).

 

My question is whether this language was there prior to 9/15 (apart from the reference to cap)

 

Pending rewards from the current statement cycle will be added to your Rewards balance on your statement cycle date. Pending rewards may be adjusted up or down based on bonus or capped earning.

 

 

Message 68 of 112
G2244
Regular Contributor

Re: Smartly V1 is changing on September 15th

What we are seeing is the different ways that US Bank chooses to track/show awards. Also likely a distinction between unlimited cash back and capped points. To US Bank these are quite different. We have all been spoiled up until now on the Smartly as when the spend is uncapped, they nicely show each transaction as it posts along with relevant bonus. Enter the new world of capped rewards. Works just like this for my Cash+, you get a base posting for each transaction only, until statement closes. At statement close, you get a lump chunk of points representing what they think your relevant bonus is on that spend. The important change here for many will be the lack of any line item break out. On a specific transaction you may not really know if you got the bonus or not. Last year when USBAR was having all the issues I created spereadsheets to track all my USB spend. At least on my Cash+, over time, I became confortable things were mostly in order or at least enough to stop tracking everything. Luckily that card is only used to Internet/Phone and Utilities so I can pretty much check the 8 or so transactions each month if I need to.

Of course they may have added new flavors into the mix as well. Time will tell how it shows up regarding the bonus but just setting the stage now for everyone who continues on with them to not be able to track what seems like some pretty basic items.

TEAM: SQUAD:
5% Capped Cash Back:

4% Unlimited Capped Cash Back:

Extra-Mural Activities (SUBs):
Message 69 of 112
bs1234
Frequent Contributor

Re: Smartly V1 is changing on September 15th


@G2244 wrote:

What we are seeing is the different ways that US Bank chooses to track/show awards. Also likely a distinction between unlimited cash back and capped points. To US Bank these are quite different. We have all been spoiled up until now on the Smartly as when the spend is uncapped, they nicely show each transaction as it posts along with relevant bonus. Enter the new world of capped rewards. Works just like this for my Cash+, you get a base posting for each transaction only, until statement closes. At statement close, you get a lump chunk of points repiresenting what they think your relevant bonus is on that spend. The important change here for many will be the lack of any line item break out. On a specific transaction you may not really know if you got the binus or not. Last year when USBAR was having all the issues I created spereadsheets to track all my USB spend. At least on my Cash+, over time, I became confortable things were mostly in order or at least enough to stop tracking everything. Luckily that card is only used to Internet/Phone and Utilities so I can pretty much check the 8 or so transactions each month if I need to.

Of course they may have added new flavors into the mix as well. Time will tell how it shows up regarding the bonus but just setting the stage now for everyone who continues on with them to not be able to track what seems like some pretty basic items.


That's my hope!  My fear is that some of us are going to be treated as if we had the bad nerf (to v2 basically) despite language showing we should get 4%  The USBAR problem just took so long to fix (and that only impacted some for some reason) that I am a little skeptical

Message 70 of 112
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