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Synchrony closed 12 accounts in a minute

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dondk
Valued Member

Synchrony closed 12 accounts in a minute

I know this topic had master threads and has been mentioned before. I am only writing that maybe someone in similar shoes can be made aware and prepare.

 

12 Synchrony accounts. 67K in credit lines. 6 accounts with zero balances, 5 accounts with less than $400 balance, 1 (care credit) with $6300 balance. Zero late payments on all of them (more than 4 years). Oldest account 6 years, newest 2 months, average account more than 4 years.

 

Personally, did me a favor. Wanted to close a few anyway, but afraid of AAoA hit. Not upset really, just a wake-up call not to have too many accounts with one provider.

Message 1 of 52
51 REPLIES 51
RSX
Valued Contributor

Re: Synchrony closed 12 accounts in a minute

sorry to hear that - but that was the status of a lot of us that got the closures

1. pretty much 5+ accts with them

2. and over $50k in total lines

 

none of the other DPs seemed to matter - on time payments - low util on each - none of it helped when the 2 criteria above were a fact

 

definitely should avoid them going forward - there are so many other lenders

 

Dec 16/2019. EX. 721. EQ. 723. TU 746
Jan 25/2024 EX. 774 EQ. 751 TU 758
Inq. EX 2 EQ 3 TU 6 - - CC 2x24, 0x12
Amex BCP $35k - Apple GS $21k - BMW/Elan $19k - Cap1 QS $16.7k - Chase Amazon $13.6k - Chase Bonvoy Bountiful $10k - Chase United Club Infinite $26k - Citi CustomCash $3k - Citi DC $14.5k - CreditUnion1 $9k - DiscoverIT $31.5k - PayBoo - $15.6k - Penfed Gold - $19.3k - USB AltitudeGO -$19k- USBank Cash+ -$25k - PenFed LOC - $20k - USB LOC - $15k
Message 2 of 52
dondk
Valued Member

Re: Synchrony closed 12 accounts in a minute

Good to know I am in good company! They are on my NEVER again list.

 

A few of their cards I went for was only because of special financing. Other than care credit, I can honestly say I rarely paid any interest.

Message 3 of 52
gdale6
Moderator Emeritus

Re: Synchrony closed 12 accounts in a minute

AAoA wont change for fico purposes as closed accounts remain on file for up to 10 yrs post close. vantage doesnt count closed accounts in their AAoA but few use them anyway.

Message 4 of 52
dondk
Valued Member

Re: Synchrony closed 12 accounts in a minute

Really? Dang that is the ONLY reason I am holding my 9-year-old crappy Credit One card. So I can close that piece of crap and not take a hit?

Message 5 of 52
CreditCuriosity
Moderator Emeritus

Re: Synchrony closed 12 accounts in a minute


@dondk wrote:

Really? Dang that is the ONLY reason I am holding my 9-year-old crappy Credit One card. So I can close that piece of crap and not take a hit?


yes despite what credit one tells you.

Message 6 of 52
coldfusion
Community Leader
Mega Contributor

Re: Synchrony closed 12 accounts in a minute


@RSX wrote:

sorry to hear that - but that was the status of a lot of us that got the closures

1. pretty much 5+ accts with them

2. and over $50k in total lines

 

 


A number of data points provided additional information that show there are 2 other potential risk factors along with #1 and #2, at least in some cases:

 

3. minimal use of Synchrony credit lines relative to the limits extended

4. recent credit-seeking behavior

 

This is unfortunately not a new trend for Synchrony, in the past they have also been generous when seas are calm yet pucker up when it's time to batten down the hatches.  If there are lessons to be learned here, 2 of them are that they really are a quirky lender and while they can make it easy to pad one's utilization figures you do so at your own risk. 

(2/2025)
FICO 8 (EX) 850 (TU) 850 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 7 of 52
FinStar
Moderator Emeritus

Re: Synchrony closed 12 accounts in a minute

Ouchies.  Sorry to hear about all the SYNCB closures @dondk.  Never a pleasant experience.

 

Do you recall the reasons when your SYNCB accounts were closed the last time around?  How long ago was it?  How many accounts did you have at the time vs now (SYNCB-wise)?  On the current $6,300 Care Credit balance, is that being paid by minimum payments?

 

By the way, I'm assuming you're not a physician (or in a health care profession) in an age group between 45 - 65?  Cuz, you know...odd theories whistle.gif

Message 8 of 52
dondk
Valued Member

Re: Synchrony closed 12 accounts in a minute


@coldfusion wrote:

@RSX wrote:

sorry to hear that - but that was the status of a lot of us that got the closures

1. pretty much 5+ accts with them

2. and over $50k in total lines

 

 


A number of data points provided additional information that show there are 2 other potential risk factors along with #1 and #2, at least in some cases:

 

3. minimal use of Synchrony credit lines relative to the limits extended

4. recent credit-seeking behavior

 

This is unfortunately not a new trend for Synchrony, in the past they have also been generous when seas are calm yet pucker up when it's time to batten down the hatches.  If there are lessons to be learned here, 2 of them are that they really are a quirky lender and while they can make it easy to pad one's utilization figures you do so at your own risk. 


Thank you for that insight. My utilization prior to my Synchrony massacre was 19.7%, afterwards it's sitting at 26.3%

Message 9 of 52
SoCalGardener
Valued Contributor

Re: Synchrony closed 12 accounts in a minute


@coldfusion wrote:


A number of data points provided additional information that show there are 2 other potential risk factors along with #1 and #2, at least in some cases:

 

3. minimal use of Synchrony credit lines relative to the limits extended

4. recent credit-seeking behavior

 

This is unfortunately not a new trend for Synchrony, in the past they have also been generous when seas are calm yet pucker up when it's time to batten down the hatches.  If there are lessons to be learned here, 2 of them are that they really are a quirky lender and while they can make it easy to pad one's utilization figures you do so at your own risk. 


I'm totally guilty of #3! On multiple cards, no less. But I'm not going to charge thousands of dollars, per card, for things I don't need! So I guess if they're going to drop the proverbial shoe on me, they're going to do it. I'll post one of these threads when (if?) that happens. Ugh.

 

OP, I'm sorry this happened to you. It sucks, but you're handling it very well! Smiley Happy

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Message 10 of 52
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