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We all need to send Email to comenity EO office

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gdale6
Moderator Emeritus

Re: We all need to send Email to comenity EO office

Hi there OP,

 

I have removed the cross posted thread in the apps forum. As already stated by MJ please do not cross post the same topic in the future as it can lead to confusion by the members and it is against our TOS to do so. I thank you for your understanding on this. have a great day Smiley Happy

 

gdale6

Message 11 of 23
Anonymous
Not applicable

Re: We all need to send Email to comenity EO office

Thanks for your correct me. I'll make sure follow the rules.
Message 12 of 23
Anonymous
Not applicable

Re: We all need to send Email to comenity EO office

What you mean WE kemosabi??

Message 13 of 23
Anonymous
Not applicable

Re: We all need to send Email to comenity EO office

Comenity has a Twitter account. Individuals who wish to have the company contact them can post there and request the contact.

 

Credit card companies and banks do have it completely within their rights to take this action, however unfair it may seem.

Message 14 of 23
Anonymous
Not applicable

Re: We all need to send Email to comenity EO office


@Anonymous wrote:
... just shut down account for no reason....
Not only do they have a reason, it is valid as far as Comenity Bank is concerned. We, as consumers, with two dozen SCT accounts in 2 weeks may not like it. Smiley Happy

Comenity Bank closed their quarter on 9/30/2015 and SEC filing on 10/302015 shows charge offs of $266,178 for the quarter. Maybe a tad too much, and may have triggered a risk evaluation and shedding of some of that risk.
Message 15 of 23
CreditCuriosity
Moderator Emeritus

Re: We all need to send Email to comenity EO office


@Anonymous wrote:

@Anonymous wrote:
... just shut down account for no reason....
Not only do they have a reason, it is valid as far as Comenity Bank is concerned. We, as consumers, with two dozen SCT accounts in 2 weeks may not like it. Smiley Happy

Comenity Bank closed their quarter on 9/30/2015 and SEC filing on 10/302015 shows charge offs of $266,178 for the quarter. Maybe a tad too much, and may have triggered a risk evaluation and shedding of some of that risk.

only 268k for the quarter?  Wow I would of guessed it would of been in the millions... That is chump change to them they get that back with a handful of people carrying interest on their stores cardsSmiley Happy

 

Edit what you listed is a month and not a quarter even at a month level that doesn't seem bad for a bank as large as them

Message 16 of 23
FinStar
Moderator Emeritus

Re: We all need to send Email to comenity EO office


@JSS3 wrote:

It's not about fairness. CCCs are well within their rights to terminate the relationship at any time for any legal reason. I, myself, exhibit risky behavior with my "aggressive credit seeking" so will accept the consquences should any arise.

 

The person's sister who had one card and was shut down might have a case(depending on if nothing else was happening) but for everyone else, we all know, or should know, this does happen and be adults about it. 

 

I don't even understand what the point of contention would be in the emails. They aren't supposed to warn you of the actions they're going to take behorehand, and you do get notice in the mail afterwards. 


Yup, while I'm sure some folks may voice their concerns or "unfairness" via Twitter or FB (or snail mail), nothing is going to change in the way of reversing these decisions.  In fact, maybe as part of their audit findings, as they continue to review riskier accounts (or behaviors); it is possible that some overhauls may be on the horizon for their application origination requirements (probably needs a bit of a "dusting" in any case). 

Message 17 of 23
Anonymous
Not applicable

Re: We all need to send Email to comenity EO office

I understand the intent behind the OP's posting, but I think the best thing to do for those who have been affected is to speak with your wallet and choose other companies to do business with going forward.

 

I'm sorry this happened to anyone, it's sad; however, it is a business decision and those affected can as consumers make other decisions about where to take their business. 

Message 18 of 23
NRB525
Super Contributor

Re: We all need to send Email to comenity EO office


@CreditCuriousity wrote:

@Anonymous wrote:

@Anonymous wrote:
... just shut down account for no reason....
Not only do they have a reason, it is valid as far as Comenity Bank is concerned. We, as consumers, with two dozen SCT accounts in 2 weeks may not like it. Smiley Happy

Comenity Bank closed their quarter on 9/30/2015 and SEC filing on 10/302015 shows charge offs of $266,178 for the quarter. Maybe a tad too much, and may have triggered a risk evaluation and shedding of some of that risk.

only 268k for the quarter?  Wow I would of guessed it would of been in the millions... That is chump change to them they get that back with a handful of people carrying interest on their stores cardsSmiley Happy

 

Edit what you listed is a month and not a quarter even at a month level that doesn't seem bad for a bank as large as them


it is in thousands, $266 Millioun Doolllars (said Dr. Evil)

 

Comenity Q3 2015.JPG

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 19 of 23
taxi818
Super Contributor

Re: We all need to send Email to comenity EO office


@NRB525 wrote:

@CreditCuriousity wrote:

@Anonymous wrote:

@Anonymous wrote:
... just shut down account for no reason....
Not only do they have a reason, it is valid as far as Comenity Bank is concerned. We, as consumers, with two dozen SCT accounts in 2 weeks may not like it. Smiley Happy

Comenity Bank closed their quarter on 9/30/2015 and SEC filing on 10/302015 shows charge offs of $266,178 for the quarter. Maybe a tad too much, and may have triggered a risk evaluation and shedding of some of that risk.

only 268k for the quarter?  Wow I would of guessed it would of been in the millions... That is chump change to them they get that back with a handful of people carrying interest on their stores cardsSmiley Happy

 

Edit what you listed is a month and not a quarter even at a month level that doesn't seem bad for a bank as large as them


it is in thousands, $266 Millioun Doolllars (said Dr. Evil)

 

Comenity Q3 2015.JPG


I actually think synchrony has more retail stores and comenity. Could be wrong but they are both up there for sure as a combined force. interesting indeed the numbers when you see then up fron. It says in the thousands year to date. That is not too bad if they have the numbers correct. I can't beleive this is all they have.

Message 20 of 23
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