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What does this mean from synchrony bank ?

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Anonymous
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What does this mean from synchrony bank ?

I went to login to my lowes account and it stated that my account is not eligible for online access. I checked all my other accounts from synchorny bank and all have the same problem, so I called one of the number that it said to call and the dude tells me that you will be receiving a form that will need to be filled out and sent back in and can take up to 30 days to access my online account again. Has anyone had this happen? What is the form?
Message 1 of 64
63 REPLIES 63
Credit-hoarder
Valued Contributor

Re: What does this mean from synchrony bank ?

I hate to tell you but it is not good news---search the credit cards section of this forum for the title "What the heck is going on with Synchrony" for your answer--and good luck.

BUSINESS
Rewards Pts.-Miles: UR-MR-TYP-Venture
Message 2 of 64
Anonymous
Not applicable

Re: What does this mean from synchrony bank ?


@CreditAddict456 wrote:
I went to login to my lowes account and it stated that my account is not eligible for online access. I checked all my other accounts from synchorny bank and all have the same problem, so I called one of the number that it said to call and the dude tells me that you will be receiving a form that will need to be filled out and sent back in and can take up to 30 days to access my online account again. Has anyone had this happen? What is the form?

http://ficoforums.myfico.com/t5/Credit-Cards/What-the-heck-is-going-on-with-Synchrony/m-p/4669682/hi...

Message 3 of 64
Anonymous
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Re: What does this mean from synchrony bank ?

Thank you
Message 4 of 64
baller4life
Super Contributor

Re: What does this mean from synchrony bank ?

Sounds like your accounts are frozen until you fill out and return their 4506-t tax transcript request. Are your accounts new and all opened during same timeframe?
Message 5 of 64
Anonymous
Not applicable

Re: What does this mean from synchrony bank ?

They were opened over a year ago not all at once but some one month some the other. Just opened up 2 last month
Message 6 of 64
Credit-hoarder
Valued Contributor

Re: What does this mean from synchrony bank ?


@CreditAddict456 wrote:
They were opened over a year ago not all at once but some one month some the other. Just opened up 2 last month

Roughly how many accts. with Synch. do you have? They seem to be targeting people who have opened up a lot of accts. within a short time frame as Baller implied---and possibly asking  for a lot of CLI's.

BUSINESS
Rewards Pts.-Miles: UR-MR-TYP-Venture
Message 7 of 64
Anonymous
Not applicable

Re: What does this mean from synchrony bank ?

7. I did try for increase last month a few times. Maybe that's why
Message 8 of 64
Anonymous
Not applicable

Re: What does this mean from synchrony bank ?

I hope everything works out in your favor creditaddict456. Best of luck to you!
Message 9 of 64
AverageJoesCredit
Legendary Contributor

Re: What does this mean from synchrony bank ?

Yes, good luck OP, please pass by the the Synchrony bank thread, very informative and your situation may help others. Welcome to the forum by the way!Smiley Happy
Message 10 of 64
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