What the heck is going on with Synchrony?

[Anonymous]

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@Anonymous wrote:

Haven't been active in a while, but I fell into the Synchrony trap and want to share my experience.

I had my CareCredit since 2012 and on 01/30/17 decided to app for a Marvel MasterCard. FICO scores around 800+, no missed payments or any baddies, and was instantly approved for $10K. Next day I called in for CLI and was declined as my account was too new. Few days later, my account was frozen and I haven't received my card yet.

Did some research and the dreaded "blue envelope" came in the mail on the same day my card came. Given that my total exposure with Synchrony is only about $15K, I was a bit surprised of what had ensued. Decided to close both accounts and with it my history with CareCredit.

Part of my decision was that I didn't want to share my personal data with Conexis. At least I have a nice shiny Marvel Shield as a souvenir.

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Whoa! So sorry this happened to you, baron. It looks like the unpredictability of Synchrony continues. I don't blame you one bit for closing your accounts. I would do the same.

[Anonymous]

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@AverageJoesCredit wrote:
Oh yeah ML, cant wait for this years new crop of forum newbies to stumble on this one. But i think its just as applicable today as was months back. When planning on apping Sync cards SPACE out the apps, try not to get a bunch in a month lol. That, was a big take away for me.

I do find it interesting to see that , recently, on some cards, Sync doesnt necessarily jump up your limit with a call to CS right away. Have noticed many recent posters who get approved for lets say the Marvel mc and where as when it first came out we would call before we even had the card and bam, increase city. Seems for some now, even with good scores, have to wait a statement or 2. Just some Sync food for thoughts

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You know, Joe, I have to agree that the information is just as applicable today as it was when the thread was begun. My hope is that if someone is having strange things happen with Synchrony and they take the time to read the thread, they will know what we know. Thanks to all the contributors for sharing their stories.

[AverageJoesCredit]

See, thats crazy that a person with 800 scores less than 20k exposure gets a blue envelope the same day recieve their card. That had to be a slap in the face. Awesome starting limit though, Baron. Thanks for sharing this tidbit.Sorry it happened but you did the right thing by being proactive and closing the accounts first.

I get caught up in the cli craze just as much as the next guy / girl does but its definitely something to think of. Truthfully, im itching to give it that last heave ho to crack 10k on a couple of accounts but with my recent pickup of Navy Fed cc and its small sl, its got me thinking perhaps i really am too over exposed with Synchrony. Food for thought i guess.

[MrsCHX]

Oh good to know as my Synch accounts are climbing a little. I've recently increased all of them and got a new Marvel card. I'm going to lay low and not ask for any CLIs (really I don't need any) until I'm over 700 on TU and have at least a few statements under my belt on the Marvel.

[Anonymous]

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@MrsCHX wrote:

Oh good to know as my Synch accounts are climbing a little. I've recently increased all of them and got a new Marvel card. I'm going to lay low and not ask for any CLIs (really I don't need any) until I'm over 700 on TU and have at least a few statements under my belt on the Marvel.

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Sounds like a good plan, Mrs.CHX.

[AverageJoesCredit]

Great plan MrsCHX. I am real good with my limits as well and if i ever see like 750 or something maybe ill give it awhirl As i enter the garden very soon, again lol, id like to at least make it to December without bothering Synch. Disco is,a whole other ball game lol

[Anonymous]

Yep, first Sync card opened in 5 years and got hit with a blue envelope on the same day my credit card arrived. Their credit card department is pretty clueness and unwilling to help either.

[Anonymous]

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@Anonymous wrote:

Yep, first Sync card opened in 5 years and got hit with a blue envelope on the same day my credit card arrived. Their credit card department is pretty clueness and unwilling to help either.

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That is so crazy. Just shows the ongoing validity of this thread, I guess. Sigh...

[kuku4koco]

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@Anonymous wrote:

Yep, first Sync card opened in 5 years and got hit with a blue envelope on the same day my credit card arrived. Their credit card department is pretty clueness and unwilling to help either.

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I don't understand why you were ok with 5k on your carecredit (for 5 yrs), but when given a SL of 10k on a new Marvel, you called for a CLI?  Maybe that's why the Blue envelope?

[ccpat]

I have an ON - 4300 and Gap - 3000.  Don't use Gap.  Want to close it, but nervous about it.  Logged on just to look at account (both have zero bal.).  Got income question, which I answered.  Got income question with Amazon also.  Question.....Should I close Gap and reduce exposure?  Have about $50K exposure with Synchrony (Lowes, Sams, Belk, WM, Amazon, Care Credit, Sunglass Hut).