I did a "product" change to AMEX Blue on November 8 and I still have not gotten the new card yet! I also apped for a store card on the 9th and have not received that one either.
Now I know they say 7-10 business days (most of the time) but why does it even take that long? The way I figure it, it should take 2 days to process your information, 1 day to actually print and ship the card, and 2-3 days for the post office to actually deliver it to you. And in that case, even the post office is open on Saturdays so what the crap? Honestly, it's a 3x5 plastic card--I'm not asking for a hand-painted duplicate of the Mona Lisa.
I want my cards!!!!!!!!!!!!!!!!!!!!!