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Why is Synchrony so Difficult with Credit Limits?

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Valued Contributor

Why is Synchrony so Difficult with Credit Limits?

Both my oldest credit card and my newest are Synchrony. My FICO scores are just above 800 accross the board. I have all my credit limits above $9K (and a couple at $20K on the high end) across 7 cards (except on my newest Marvel CC).

 

Last year, on my oldest CC Texaco Synchrony card, they reduced my CL to $2,500 for insufficient use. I was angry but did get them to bump it back to $10K which they stated was the limit for the account. In between last year and now, I ran a purchase of several hundred dollars through it to show use and PIF next bill. Now Synchrony has once again reduced my CL to around $2,500.

 

Before this latest reduction, I was approved for the Marvel Card in middle of last year. They approved me for a measly $2K SL. Smaller than the rest of my profile by a wide margin. I have since received 2 small CLI's, and it's now sitting at $3800, still very low. 

 

Synchrony is not a prestigious lender, they accept most people without a second thought. Now both of my lowest limit cards are with them and it is frustrating. I see people on MyFico with 8+ cards with them at $10K limits. I have been with them for over 8 years. 

 

Why do you think they are being so difficult with me?

"Show your thanks with action! Hit the "Kudos" button (the stripe with the star) for every post you find helpful to show your appreciation to the community of great individuals who help you on these forums" -Me

Active Cards: Chevron Texaco, Amex BCE, Barclays Ring, Chase Freedom, Chase Freedom Unlimited, Best Buy Visa, Marvel MC
Message 1 of 25
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Community Leader
Super Contributor

Re: Why is Synchrony so Difficult with Credit Limits?

I see it's been roughly 3-4 months since you've last been on the forums and lot has happened with Synchrony from CLDs and closures reported by various people due to the current financial environment. They're not just being difficult with you but everyone. The Synchrony you used to know in the past is gone and today they're not as generous as they once were

 

With that said I don't see why you need a higher limit on a gas card unless you're on the road all the time, similar with the Marvel card unless your restaurant and online expenses are numerous. The way I see it is Synchrony believes you can work with the limits they have provided and any more than that will sit unused. If you're attempting to use Sync to pad your utilization note that is probably not a good idea anymore with them if the credit will not be used

Message 2 of 25
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Super Contributor

Re: Why is Synchrony so Difficult with Credit Limits?


@SecretAzure wrote:

Both my oldest credit card and my newest are Synchrony. My FICO scores are just above 800 accross the board. I have all my credit limits above $9K (and a couple at $20K on the high end) across 7 cards (except on my newest Marvel CC).

 

Last year, on my oldest CC Texaco Synchrony card, they reduced my CL to $2,500 for insufficient use. I was angry but did get them to bump it back to $10K which they stated was the limit for the account. In between last year and now, I ran a purchase of several hundred dollars through it to show use and PIF next bill. Now Synchrony has once again reduced my CL to around $2,500.

 

Before this latest reduction, I was approved for the Marvel Card in middle of last year. They approved me for a measly $2K SL. Smaller than the rest of my profile by a wide margin. I have since received 2 small CLI's, and it's now sitting at $3800, still very low. 

 

Synchrony is not a prestigious lender, they accept most people without a second thought. Now both of my lowest limit cards are with them and it is frustrating. I see people on MyFico with 8+ cards with them at $10K limits. I have been with them for over 8 years. 

 

Why do you think they are being so difficult with me?


Synchrony is reported in the financial media to be experiencing financial difficulties due to the high level of defaults and anticipated defaults.

 

According to reports in this forum they have been engaged in a program of closing high limit accounts.  Each time they close an account or lower a limit, they get to decrease their loan loss reserves, which makes their losses lower.

 

 


Total revolving limits 648500 (572500 reporting) FICO 8 EQ 727 TU 744 EX 729

Message 3 of 25
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Valued Contributor

Re: Why is Synchrony so Difficult with Credit Limits?

Sorry about your Synch frustrations. Consider yourself lucky it was only CLD and not closure. Synch is closing accounts left and right. Managing risk in these unprecedented times.

The Marvel limit is a standard limit for that card. I'd honestly tell you to focus on other lenders. If you aren't growing, put energy elsewhere.

Love yourself, embrace yourself, be yourself-
Message 4 of 25
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Valued Contributor

Re: Why is Synchrony so Difficult with Credit Limits?

Both your responses are enlightening. I guess offering credit to everyone with a 600 has come around and bit them in the butt. I don't really drive that much. I do make numerous purchases on the Marvel for dining as well as digital purchases (iTunes subscriptions and the like) but I guess they think what I have is probably enough for as little as I'm spending in these cats. 

"Show your thanks with action! Hit the "Kudos" button (the stripe with the star) for every post you find helpful to show your appreciation to the community of great individuals who help you on these forums" -Me

Active Cards: Chevron Texaco, Amex BCE, Barclays Ring, Chase Freedom, Chase Freedom Unlimited, Best Buy Visa, Marvel MC
Message 5 of 25
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Valued Contributor

Re: Why is Synchrony so Difficult with Credit Limits?


@blindambition wrote:

Sorry about your Synch frustrations. Consider yourself lucky it was only CLD and not closure. Synch is closing accounts left and right. Managing risk in these unprecedented times.

The Marvel limit is a standard limit for that card. I'd honestly tell you to focus on other lenders. If you aren't growing, put energy elsewhere.


I appreciate your thoughts. I will just accept this as how things are for the moment. At this point, my focus is reaching 5 years of AAOA. I just hit 4 years because I slowly built my profile with 1/2 cards every year and a half or so. 

"Show your thanks with action! Hit the "Kudos" button (the stripe with the star) for every post you find helpful to show your appreciation to the community of great individuals who help you on these forums" -Me

Active Cards: Chevron Texaco, Amex BCE, Barclays Ring, Chase Freedom, Chase Freedom Unlimited, Best Buy Visa, Marvel MC
Message 6 of 25
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Valued Contributor

Re: Why is Synchrony so Difficult with Credit Limits?


@SecretAzure wrote:

@blindambition wrote:

Sorry about your Synch frustrations. Consider yourself lucky it was only CLD and not closure. Synch is closing accounts left and right. Managing risk in these unprecedented times.

The Marvel limit is a standard limit for that card. I'd honestly tell you to focus on other lenders. If you aren't growing, put energy elsewhere.


I appreciate your thoughts. I will just accept this as how things are for the moment. At this point, my focus is reaching 5 years of AAOA. I just hit 4 years because I slowly built my profile with 1/2 cards every year and a half or so. 


If you do a search of the forums, you'll see a LOT of threads about this very topic with Synchrony over the past few months.  Many many cases. 

 

But something else is also very important to note if you haven't been on the forums:  there are also numerous cases with many other lenders reported of closures or CLDs.  There is also a higher incidence of new application denials, lower CLI's than recent past, and less tolerence for credit-seeking behavior.  This is generally a good time to lay low and to make sure you're putting sufficient spend on all your cards if you want to keep them. 



Updated 07/20/2020
Total Length of Credit = 35+ years; AoOA (Currently open accounts) = 27+ years;
AAoA = 8+ years; AoYA = less than 1 year (July 2020)
Total Open Credit Lines Over $521K. Utilization Less Than 1%.
Inquiries until Nov 2020 (TU:3 -- EQ:4 -- EX:8)
New Accounts: 3/6 months; 9/12 months; 12/24 months (as of 07/20/20)
Gardening until at least 04/2021.
*Hover cursor over each card to see name & CL, or press & hold on mobile app.
Message 7 of 25
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Super Contributor

Re: Why is Synchrony so Difficult with Credit Limits?


@SecretAzure wrote:

Both your responses are enlightening. I guess offering credit to everyone with a 600 has come around and bit them in the butt. I don't really drive that much. I do make numerous purchases on the Marvel for dining as well as digital purchases (iTunes subscriptions and the like) but I guess they think what I have is probably enough for as little as I'm spending in these cats. 


Yes that Marvel card is a beauty. I really miss my Spiderman card.

 

 


Total revolving limits 648500 (572500 reporting) FICO 8 EQ 727 TU 744 EX 729

Message 8 of 25
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Valued Contributor

Re: Why is Synchrony so Difficult with Credit Limits?


@Aim_High wrote:

@SecretAzure wrote:

@blindambition wrote:

Sorry about your Synch frustrations. Consider yourself lucky it was only CLD and not closure. Synch is closing accounts left and right. Managing risk in these unprecedented times.

The Marvel limit is a standard limit for that card. I'd honestly tell you to focus on other lenders. If you aren't growing, put energy elsewhere.


I appreciate your thoughts. I will just accept this as how things are for the moment. At this point, my focus is reaching 5 years of AAOA. I just hit 4 years because I slowly built my profile with 1/2 cards every year and a half or so. 


If you do a search of the forums, you'll see a LOT of threads about this very topic with Synchrony over the past few months.  Many many cases. 

 

But something else is also very important to note if you haven't been on the forums:  there are also numerous cases with many other lenders reported of closures or CLDs.  There is also a higher incidence of new application denials, lower CLI's that recent past, and less tolerence for credit-seeking behavior.  This is generally a good time to lay low and to make sure you're putting sufficient spend on all your cards if you want to keep them. 


Yeah, I just read the active thread regarding Amex. They are my second oldest card with my highest limit. Y'all have me paranoid now. I haven't used it in almost 6 months. I did get a nice letter from Barclays telling me they would close my account if I didn't use it soon so I immideately ran up some spend.

 

I typically use 2/3 cards regularly, my Chase Freedom Unlimited for daily, Marvel for digital/dining and semi-regularly Freedom for Category spend (depending on the category).

 

I will make sure to keep frequent spend across the board. For once, I envy my friend who has all his cards with 80%+ util paid with a minimum amount every month. /s

"Show your thanks with action! Hit the "Kudos" button (the stripe with the star) for every post you find helpful to show your appreciation to the community of great individuals who help you on these forums" -Me

Active Cards: Chevron Texaco, Amex BCE, Barclays Ring, Chase Freedom, Chase Freedom Unlimited, Best Buy Visa, Marvel MC
Message 9 of 25
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Community Leader
Mega Contributor

Re: Why is Synchrony so Difficult with Credit Limits?


@SecretAzure wrote:

Both your responses are enlightening. I guess offering credit to everyone with a 600 has come around and bit them in the butt. I don't really drive that much. I do make numerous purchases on the Marvel for dining as well as digital purchases (iTunes subscriptions and the like) but I guess they think what I have is probably enough for as little as I'm spending in these cats. 


Just want to add that even though it seems Synchrony gives out credit to anyone that isnt really  true. Its very difficult to get a Sync card with 600 scores and when i was rebuilding , i was denied both Walmart and Sams with 670 scores.    Sync is a very much ymmv lender and as @blindambition pointed out, 2k is standard sl, sometimes even more than usual, for their Marvel card. 

Message 10 of 25
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