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Why would American Express get rid of purchase protection for Gold card

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morgacj2004
Valued Contributor

Re: Why would American Express get rid of purchase protection for Gold card

Sorry but I would disagree. Most people were not using it and those few who did were most likely abusing the program. There are several recent blogs on line that you might be interested in regarding this topic. Other major lenders are doing the same. Not a popular perk for most 


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Message 11 of 12
longtimelurker
Epic Contributor

Re: Why would American Express get rid of purchase protection for Gold card


@morgacj2004 wrote:

Sorry but I would disagree. Most people were not using it and those few who did were most likely abusing the program. There are several recent blogs on line that you might be interested in regarding this topic. Other major lenders are doing the same. Not a popular perk for most 


Right.    The situation where only a few people are using something, but are using it very heavily is a sweet spot for issuers to make cuts.   You annoy only a small set of people, and most of them are aware that they were pushing the envelope.

 

Cutting something widely used does of course happen (nerfing in general) but creates much more annoyance.  

Message 12 of 12
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