X1 Card review :)

[FinStar]

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@Creditplz wrote:

After using 25k (all my CL) my account is now frozen.... they're doing a review of my account... I paid the balance today since I wanted to get x5 points on apple pay.... 

let's see what happens next!

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Ouchies. That soon?  

Any indication as to specific transactions that would've flagged your account?  Hopefully, your rewards stay intact or you've redeemed them rather quickly 😬

[Creditplz]

Yeah it seems like it... they questioned every transaction and wanted details on them... I'm assuming they're afraid that the balances will stay for a while... I assured him I never carry balances. 

[Creditplz]

Already redeemed as soon as account was frozen! Before they possibly shut them down

I have 6 transactions totaling 38.8k I paid 13.8k, and now paid the 25k (with rewards).... the 25k was to a vendor for my construction materials for the next 3-4 weeks, I usually use Amex but decided this would work better at 3.5% CB

[FinStar]

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@Creditplz wrote:

Already redeemed as soon as account was frozen! Before they possibly shut them down

I have 6 transactions totaling 38.8k I paid 13.8k, and now paid the 25k (with rewards).... the 25k was to a vendor for my construction materials for the next 3-4 weeks, I usually use Amex but decided this would work better at 3.5% CB

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Yikes, they probably weren't expecting such transactor behaviors in such a short timeframe. You certainly used their card like there was no tomorrow 😆

Keep us posted on the outcome.

[Creditplz]

Hahahaha I believe the rep I spoke to said the payment will smooth over the review... they texted me the outcome will be resolved by Monday.. 

im assuming as soon as the balance falls down to $0 they'll get a understanding if my spending habits, I guess I can't really blame them since I've had the card 2 weeks.. but the rewards are just too tempting..

[cashorcharge]

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@Creditplz wrote:

Hahahaha I believe the rep I spoke to said the payment will smooth over the review... they texted me the outcome will be resolved by Monday.. 

im assuming as soon as the balance falls down to $0 they'll get a understanding if my spending habits, I guess I can't really blame them since I've had the card 2 weeks.. but the rewards are just too tempting..

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When I was approved, it mentioned my CL would grow in time. I am "guessing" that versus a traditional request, usage will cause it grow..at least in your case @Creditplz I hope that's the case.  Sounds like it was resolved easy enough so admittedly, that's good to know. Thanks for sharing. 👍🏼

[Wavester64]

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@jdbkiang wrote:

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@Remedios wrote:

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@micvite wrote:

Not to discourage anyone, but was lucky enough to get a code, applied and stated my income as 320k a year (which is a generous under estimate, but it's what I always use so why not). Connected my bank, and they couldn't verify my income. So I had to submit 2 bank statements or pay stubs, since I'm self employed, I obviously went bank statements. (48k in deposits thus month and 52k last month) Now I have a feeling they don't like the fact that all my income is in the form of weekly cash deposits, but we shall see the final result. If this is the case, while they do focus on income over credit, I suppose they still are looking for traditional income sources rather than truly being the "innovative" company they claim to be. 

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Interesting. 

It just miraculously showed up a few minutes after you posted in this thread, correct? 

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Oof, bustedddd. 

@Wavester64  I was on the waitlist in the 1800-1900 range when I entered. Where are you on the list?

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I forget,  it's been a long time, how can I check?

[Alephbet]

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@4sallypat wrote:

@Creditplz have you been able to get your friend invite codes working ?

I gave out 1 code and now it says "No Invites Remaining".

I thought we had a total of 3 invites ?

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Two things, my invites did not immediately become available and just said zero invites for a week or something and then, after I did have invites, their system does not take into account if someone uses an invite twice. I sent an invite to one person who had trouble on their phone so switched to their computer. That took two of the invites right away. It seems that those invite "slots" were returned within about another week though.

[Alephbet]

I was approved for a $33K credit line and started using it somewhat aggresively also for a job. I spent about $5,500 in a few days. About $4,500 was at B&H Photo and triggered an account freeze. Apparently it was the six transactions at B&H that triggered it (largest was about $1700 and smallest was just under $100). I emailed them the invoices for each transaction after speaking with them on the phone about my account and, on the following Monday (so maybe 2-3 total business days), my account was unfrozen. They said they needed to feed my transactions to their system so this type of freeze would not happen again. They were very apologetic and really nice and said they were still experiencing some issues with flagging fraudulent transcations and so forth and wanted me to know they would do their best to avoid these issues in the future. It was a little inconvenient and I told them I had to switch to AMEX and Chase cards for the job I was doing and they were, again, very apologetic and were very grateful to have me as a card member. It was a nice interaction and seemed very reasonable although they are a little slow with the process right now. I am sure it has something to do with working with a bank that is underwriting the card. These things will likely be worked out as they roll out more users. All in all it was a pleasant, if a little annoying, process.

[practical1]

@Alephbet 

Thanks for sharing your experience.

I've also learned "the hard way" that with new accounts, especially, it's always best to be proactive before any significant spent which could in any way potentially trigger the anti-fraud alerts.  Since it's very difficult to predict exactly what might do it, a quick call to customer service before making major purchases (or multiple purchases in a short timeframe) often allows a note to be inserted which can short-circuit such issues.  Until they have an established spending pattern to draw upon, assume that most will err on the side of caution, every time.  The unfortunate result is at minimum, aggravation or possibly a lot worse.

After all, the issuers are basically "on the hook" for actual credit card fraudulant transactions processed, not the consumer.