chase and unrequested/unsolicited product change email

[GhostCredit]

I was looking at my chase promotional emails and I think since they're forcing the PC, just gonna use the freedom unlimited as a perk card for the $10/q for the grocery benefit.

[jdsinm]

Just a data point on my own post. I wanted them to change it to freedom flex to match the 5% catagory. they wouldnt do it via messaging or calling in. I filled a cfpb complaint and after a long delay in there respponse, they agreed to change it. 

As always your experiences may differ.

[Anonymous]

---

@jdsinm wrote:

Just a data point on my own post. I wanted them to change it to freedom flex to match the 5% catagory. they wouldnt do it via messaging or calling in. I filled a cfpb complaint and after a long delay in there respponse, they agreed to change it. 

As always your experiences may differ.

---

I am surprised the cfpb thought it was an issue for them