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discover not showing Cashback

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Anonymous
Not applicable

discover not showing Cashback

I made a purchase on 1/1/20 for $100 worth of groceries w/my discover it. my statement cut on the 4th and I didn't earn any cashback... did anyone else experience the same? 

Message 1 of 22
21 REPLIES 21
CreditInspired
Super Contributor

Re: discover not showing Cashback


@Anonymous wrote:

I made a purchase on 1/1/20 for $100 worth of groceries w/my discover it. my statement cut on the 4th and I didn't earn any cashback... did anyone else experience the same? 


The purchase may have still been pending when payment was due or statement cut. The CB will be included on your next statement. 


|| AmX Cash Magnet $40.5K || NFCU CashRewards $30K || Discover IT $24.7K || Macys $24.2K || NFCU CLOC $15K || NFCU Platinum $15K || CitiCostco $12.7K || Chase FU $12.7K || Apple Card $7K || BOA CashRewards $6K
Message 2 of 22
CashBackQueen
Frequent Contributor

Re: discover not showing Cashback

With Discover, I get my cash back in one lump at the beginning of the month every month, even though my statement cuts on the 24th.
BK7 DC 1/2/18 • Progress as of 5/10/22:


TCL: $89,350 • If it ain't got rewards, I don't want it Smiley Wink
Message 3 of 22
Anonymous
Not applicable

Re: discover not showing Cashback

the purchase doesn't even show up on the cashback tracker... hmm

Message 4 of 22
delaney1
Established Contributor

Re: discover not showing Cashback

I noticed this a few days ago as well. I’ve had several traditional grocery store purchases post, but It says I’ve earned $0 for grocery, but shows how much I’ve earned In the 1% category.
Message 5 of 22
recoveringfrombk7
Established Contributor

Re: discover not showing Cashback

Silly question, but I assume you activated the quarter?










Desired BK recovery line up complete 7/12/2021. Planning to garden until 8/2023 and potentially try for AMEX.
Message 6 of 22
Anonymous
Not applicable

Re: discover not showing Cashback

Yes double check that the quarter is activated
Message 7 of 22
M_Smart007
Legendary Contributor

Re: discover not showing Cashback


@Anonymous wrote:
Yes double check that the quarter is activated

+1

 

also if it does not show up on your next statement, I would call.

Message 8 of 22
TSlop
Valued Contributor

Re: discover not showing Cashback

This is what really bugs me with Discover. Unless I am not seeing it, the only place to see what cashback you earned is on your final statement. Even then, you don't know which purchase got what.... just 1% vs 5% cashback amounts.

 

I like how I can click each transaction with Chase to see what it earned. Even BoA lets me go to a rewards tab to see what each purchase gained.

Message 9 of 22
JNA1
Valued Contributor

Re: discover not showing Cashback

I’m having the the same issue - only the 1% is showing up.

@Tslop
You can go to the to menu, scroll down to the rewards page and pull up 5% Cashback Bonus, and scroll down to the current quarter and shows a daily running total of 5% and 1% you’ve earned for the quarter.
Our credit card journey started 3/2018


Hover over cards to see limits and usage. Total CL - $608,600. Cash Back and SUBs earned as of 5/31/24- $21,590.43
CU Memberships

Goal Cards:

Message 10 of 22
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